user manual

AppleTalk (Macintosh)
Problem No. 1 Why do I get an incorrect printout?
Solution No. 1 Some possible reasons are:
• You may have chosen Binary encoding to print the file. Try to use
ASCII encoding.
• Some of the fonts, which are in your print file may not be
supported by the printer. Try selecting LaserWriter 7 instead of
LaserWriter 8.
Problem No. 2 Can't find the Print Server's name in the Chooser.
Solution No. 2 Try the following:
1. Make sure that AppleTalk is on (the button next to Active is
highlighted in the Chooser).
2. Make sure the printer has been on and in the READY state for a
few minutes.
3. Make sure the printer has not been renamed since its last
appearance in the Chooser.
4. If the printer resides on a network with multiple zones, make sure
the correct zone is selected from the AppleTalk Zones box in the
Chooser.
Problem No. 3 My document didn't print to the right printer.
Solution No. 3 Check the following:
• Another Print Server with the same name may have received your
print job. Use the PSTOOL to reconfigure your Print Server name
and ensure all Print Servers have unique names.
• Make sure your application output encode is set to ASCII. If not,
change it to ASCII.
Problem No. 4 My file doesn't print with the correct fonts.
Solution No. 4 Try changing your printer driver to LaserWriter 7.
Problem No. 5 My EPS file doesn't print with the correct fonts.
Solution No. 5 This is a problem that occurs in some application programs. Try
downloading the fonts contained in the EPS file before printing the
saved EPS file.
Problem No. 6 I can't select the "Remaining from:" item in the print dialog box.
Solution No. 6 If you have selected the Layout value, "2 Up", or "4 Up", you cannot
access the Remaining from item. Choose other selections.
Problem No. 7 A cover page prints either on the first or the last page of the
document.
Solution No. 7 Select one of these solutions:
• Turn the cover page feature off.
• Insert extra page breaks in your document to avoid the cover page
printing on the first or last page of your document.
• Install the Apple LaserWriter 7 driver. You are having trouble
printing with the Apple LaserWriter 8 driver.
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