Wireless Access Point User's Guide

6. Troubleshooting

Based on Windows XP Operating System

This chapter provides solutions to problems that can occur during the installation

and operation of the TEW-310APB Wireless Access Point. We cover various

aspects of the network setup, including the network adapters. Please read the

following if you are having problems.

Note: It is recommended that you use an Ethernet connection to

configure the TEW-310APB Access Point.

1.The computer used to configure the TEW-310APB cannot access the

Configuration menu.

· Check that the Ethernet LED on the TEW-310APB is ON. If the

LED is not ON, check that the cable for the Ethernet connection is

securely inserted.

· Check that the Ethernet Adapter is working properly. Please Check

that the drivers for the network adapters are installed properly

· Check that the IP Address is in the same range and subnet as the

TEW-310APB. Please see Checking the IP Address in Windows

XP in the Networking Basics section of this manual.

The IP Address of the TEW-310APB is 192.168.1.1. All the computers on the

network must have a unique IP Address in the same range, e.g., 192.168.1.x. Any

computers that have identical IP Addresses will not be visible on the network. They

must all have the same subnet mask, e.g., 255.255.255.0

· Do a Ping test to make sure that the TEW-310APB is responding.

Go to Start>Run>Type Command>Type ping 192.168.1.1. A

successful ping will show four replies.

Note:

Fig. 6.1