Warranty

Product Warranty Policy
TRENDnet warrants only to the original purchaser of this product from a TRENDnet authorized reseller or
distributor that this product will be free from defects in material and workmanship under normal use and
service. This limited warranty is non-transferable and does not apply to any purchaser who bought the
product from a reseller or distributor not authorized by TRENDnet, including but not limited to purchases
from Internet auction sites.
Limited Warranty
TRENDnet warrants its products against defects in material and workmanship, under normal use and
service. Each product's warranty period is listed on the product specification sheet and in the user's
guide.
 AC/DC Power Adapter, Cooling Fan, and Power Supply carry one year warranty.
If a product does not operate as warranted during the applicable warranty period, TRENDnet shall reserve
the right, at its expense, to repair or replace the defective product or part and deliver an equivalent
product or part to the customer. The repair/replacement unit's warranty continues from the original date
of purchase. All products that are replaced become the property of TRENDnet. Replacement products
may be new or reconditioned. TRENDnet does not issue refunds or credit. Please contact the point-of-
purchase for their return policies.
TRENDnet shall not be responsible for any software, firmware, information, or memory data of customer
contained in, stored on, or integrated with any products returned to TRENDnet pursuant to any warranty.
There are no user serviceable parts inside the product. Do not remove or attempt to service the product
by any unauthorized service center. This warranty is voided if (i) the product has been modified or
repaired by any unauthorized service center, (ii) the product was subject to accident, abuse, or improper
use (iii) the product was subject to conditions more severe than those specified in the manual.
Warranty service may be obtained by contacting TRENDnet within the applicable warranty period and
providing a copy of the dated proof of the purchase. Upon proper submission of required documentation
a Return Material Authorization (RMA) number will be issued. An RMA number is required in order to
initiate warranty service support for all TRENDnet products. Products that are sent to TRENDnet for RMA
service must have the RMA number marked on the outside of return packages and sent to TRENDnet
prepaid, insured and packaged appropriately for safe shipment. Customers shipping from outside of the
USA and Canada are responsible for return shipping fees. Customers shipping from outside of the USA are
responsible for custom charges, including but not limited to, duty, tax, and other fees.
Refurbished product: Refurbished products carry a one year warranty after date of purchase. Please
retain the dated sales receipt with purchased price clearly visible as evidence of the original purchaser's
date of purchase. Replacement products may be refurbished or contain refurbished materials. If
TRENDnet, by its sole determination, is unable to replace the defective product, it will refund the original
purchased price of the product or the depreciated purchase price of the product if dated sales receipt
cannot be provided.