User's Guide

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©Copyright2016TRENDnet.AllRightsReserved.  
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TRENDnetUser’sGuide
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TPL‐406E/TPL‐406E2K
19
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Troubleshooting
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Pleasereferencetheitemsbelowifyoucontinuetoexperiencedifficultywithinstalling
andusingyourPowerlineadapters.
• DonotplugthePowerlineadaptersintoapowerstrip.Makesuretoplugthe
adaptersdirectlyintoapoweroutletandnotthroughpowerstrip.Using
adaptersthroughapower
stripmaynegativelyaffectPowerlineconnectivity
andperformance.
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• DonotusetheSyncbuttonformorethan2Powerlineadapterstoconnect
simultaneously.WaitforeachPowerlineadaptertoconnecttoyourPowerline
networkoneatatimebeforeconnectingthenextadapter.Usingmorethan
oneadapterto
Syncsimultaneouslymaycausesomeofyouradaptersnotto
SyncandestablishconnectiontoyourPowerlinenetwork.
• Power‐cyclethePowerlineadaptersbydisconnectingthemfromtheirpower
outletsfor15secondsandthenreconnectthem.
• IfyouarehavingissuesconnectingthePowerlineadaptersafterchangingthe
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encryptionkeyusingtheSyncbuttonorPowerlineutility,resetthePowerline
adapterstodefaultsusingthephysicalResetbutton.
• Usingapinorpaperclip;pressandholdtheResetbuttonfor1secondoneach
Powerlineadapter.AllLEDswillturnoffthenturnbackon.Thiswill
resetthe
Powerlineadapterstotheirdefaultsettings.Thedefaultencryptionkeyis
HomePlugAV.
• ThePowerlineadapterscanprovidebetterconnectivityandperformancewhen
pluggeddirectlyintoapoweroutlet.ConnectingthePowerlineadapterstoa
powerstriporsurgeprotectormaydegradeorblockPowerlinesignals.
• Avoidusing
thePowerlineadaptersonGFIprotectedoutletsandelectrical
systemswithAFCIcircuitbreakers.TheymaydegradeorblockPowerline
signals.
• ThePowerlineadaptersshouldnotbeusedinareaswithexcessiveheat.
• FlorescentandincandescentlightingcangeneratesignificantPowerline
interference.
• Ifyourbuildinghasmore
thanonecircuitbreakerbox,thePowerlineadapter
maynotbeabletoestablishconnectivitybetweenthem.Inthiscase,connecta
Powerlineadapterintoapoweroutletlocatedoneachofthecircuitbreaker
boxes.ThenconnectanEthernetcablebetweenthePowerlineadaptersto
bridgethetwocircuitstogether.
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InadditiontothisUser’sGuide,youcanfindhelpbelow:
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 http://www.trendnet.com/support
(documentation,downloads,FAQs,howtocontacttechnicalsupport)
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Link button for 10 seconds on each