Mira Contents Chapter 1 Introduction ................................................................................................................. 1 Chapter 2 Management................................................................................................................ 2 2.1 Activate Devices .................................................................................................................... 2 2.2 Add Device ....................................................................
Mira 5.2.3 Auto‐Switch Custom Views ...................................................................................... 25 5.3 PTZ Control .......................................................................................................................... 26 5.3.1 Configure Preset ....................................................................................................... 28 5.3.2 Configure Patrol ...........................................................................................
Mira 7.6 Playback in Low Bandwidth ................................................................................................ 47 Chapter 8 Download Video Footage ........................................................................................... 48 8.1 Download Video Footage by Date ...................................................................................... 48 8.2 Download Videos from Multiple Cameras .........................................................................
Mira Chapter 14 Statistics ................................................................................................................... 71 14.1 People Counting Report .................................................................................................... 71 14.2 View People Counting in Intersections Report ................................................................ 73 14.3 Queue Management ..............................................................................................
Mira 19.4 Set Picture Storage .......................................................................................................... 103 19.5 Set Alarm Sound .............................................................................................................. 103 19.6 Set Access Control and Video Intercom Parameters ..................................................... 104 19.7 Set File Saving Path .................................................................................................
Mira Chapter 1 Introduction Mira is a versatile security management software for TRENDnet IP cameras and NVRs. This software provides multiple functionalities, including real‐time live view, video recording, remote search and playback, file backup, alarm receiving, security control, time & attendance, etc., for the connected devices to meet the needs of monitoring task.
Mira Chapter 2 Management You can manage devices on the client, including adding, editing, and deleting the devices. 2.1 Activate Devices For some devices, you are required to create the password to activate them before they can be added to the software. Before You Start Make sure the device to activate is connected to the network and is in the same subnet as the PC running the client. Steps Note This function should be supported by the device. 1. Enter the Device Management page. 2.
Mira 2.2 Add Device After launching the client, devices including network cameras, video encoders, DVRs, NVRs, access control devices, alarm devices, video intercom devices, etc., should be added to the client for the remote configuration and management, such as live view, playback, event management, access control, etc. 2.2.1 Add Online Device The active online devices in the same local subnet with the client software will be displayed on the Online Device area.
Mira Caution The password strength of the device can be automatically checked. We highly recommend you change the password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.
Mira Add Multiple Online Devices You can add multiple online devices to the client in a batch. Before You Start Make sure the to‐be‐added devices are online. Steps 1. Enter the Device Management module. 2. Click Device tab on the top of the right panel. 3. Click Online Device to show the online device area at the bottom of the page. The searched online devices are displayed in the list. 4. Select multiple devices.
Mira Note For detail operation steps for the remote configuration, see the user manual of the device. Device Status Click on Operation column to view device status, including cameras, recording status, signal status, hardware status, etc. Edit Device Information Click on Operation column to edit the device information, such as IP address, user name, and password.
Mira Password Enter the device password. Caution The password strength of the device can be automatically checked. We highly recommend you change the password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.
Mira Note For detail operation steps for the remote configuration, see the user manual of the device. Device Status Click on Operation column to view device status, including cameras, recording status, signal status, hardware status, etc. Edit Device Information Click on Operation column to edit the device information, such as IP address, user name, and password.
Mira By default, the user name is admin. Password Enter the device password. Caution The password strength of the device can be automatically checked. We highly recommend you change the password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.
Mira Note For detail operation steps for the remote configuration, see the user manual of the device. Device Status Click on Operation column to view device status, including cameras, recording status, signal status, hardware status, etc. Edit Device Information Click on Operation column to edit the device information, such as IP address, user name, and password.
Mira 2.3 Edit Device's Network Information After activating device, you can edit the network information (including IP address, port number, gateway, etc.) for the online device. Before You Start Activate the device if the device status is inactivated. Steps 1. Enter Device Management page. 2. Click Device tab on the top of the right panel. 3. Click Online Device to show the online device area. All the online devices sharing the same subnet will be displayed in the list. 4.
Mira 2.4 Restore/Reset Device Password If you forgot the password of the detected online devices, you can restore the device's default password or reset the device's password through the client. 2.4.1 Reset Device Password If you forgot the password of the detected online devices, you can reset the device password via the client. Steps 1. Enter Device Management page. 2. Click Device tab on the top of the left panel. 3. Click Online Device to show the online device area.
Mira 2.4.2 Restore Device's Default Password If you forget the password of the detected online devices, you can restore their default password via the client. Steps 1. Enter Device Management page. 2. Click Device tab on the top of the left panel. 3. Click Online Device to show the online device area. All the online devices sharing the same subnet will be displayed in the list. 4. Select a device and click on the Operation column to open the Reset Password window. 5. Restore the device password.
Mira 2.5 Upgrade Device Firmware Version When there is a new firmware version available for the added device, you can upgrade its firmware version via the client. Note ● The device should support this function. ● You can configure upgrading mode in System Configuration. See Set General Parameters for details. Enter the Device Management module, and then click Device tab to show the device list. Perform the following operations according to different upgrading modes.
Mira No new firmware version available. Upgradeable A new firmware version available. Note Move the cursor on firmware version. to view the current version, latest version, and upgrade content of the Waiting The device is waiting for upgrade. Downloading The client is downloading the package of the new firmware version. Upgrading The upgrading of the device firmware is going on. Upgraded Hover the cursor on Upgraded to show the version after upgrading.
Mira Chapter 3 Group Management The resources added should be organized into groups for convenient management, including encoding channels and alarm inputs. You can get the live view, play back the video files, and do some other operations of the device through the group. 3.1 Add Group You can add group to organize the added device for convenient management. Steps 1. Enter the Device Management module. 2. Click Device Management → Group to enter the group management page. 3. Create a group.
Mira 5. Select the thumbnails/names of the encoding channels or alarm inputs in the thumbnail/list view. Note You can click or to switch the camera display mode to thumbnail view or to list view. 6. Click Import to import the selected resources to the group. 3.3 Edit Resource Parameters After importing the resources to the group, you can edit the resource parameters. For encoding channel, you can edit the channel name, stream type, protocol type, etc. For alarm input, you can edit the resource name.
Mira Note You should start live view again to take effect. Streaming Protocol Select the protocol as RTSP or private for getting stream when live view. Note You should start live view again to take effect. Stream Media Server Get stream of the camera via stream media server. You can select and manage the available stream media server. Copy to… Copy the configured parameters to other camera(s). Refresh Get a new captured picture for the live view of the camera. 6. Click OK to save the new settings. 3.
Mira Chapter 4 Cloud Account The client software also supports to register a Cloud account, log into your Cloud account (created from the Mira app) and manage the devices which support the Cloud service. 4.1 Register a Cloud Account The client supports registering a Cloud account to manage devices which supports Cloud service. Steps 1. Enter the login page of Cloud P2P. – Click Log in in the upper‐right corner of the client. 1. Click Device Management → Device to enter the Device Management page. 2.
Mira 4.2 Log into Cloud Account You can log into Cloud account via the client, so as to operate devices managed by Cloud account. Before You Start Register a Cloud P2P account. Note For details, refer to Register a Cloud P2P Account. Steps 1. Enter the login page of Cloud P2P. – Click Log in in the upper‐right corner of the client. 1. Click Device Management → Device to enter the Device Management page. 2. Click Add to open the Add Device panel. 3. Select Cloud P2P as the adding mode. 4. Click Login.
Mira Chapter 5 Live View For the surveillance task, you can view the live video of the added network cameras and video encoders on the Main View page. And some basic operations are supported, including picture capturing, manual recording, window division, PTZ control, etc. 5.1 Start Live View You can start the live view of one camera or all cameras in a group. You can also start the live view in custom view mode. 5.1.1 Start Live View You can start the live view of only one camera.
Mira 6. Optional: Move the cursor to the camera name and click name to switch the stream type according to actual needs. → Stream near the camera Note You can click All Stream Types to select the frequently used stream types to display on the right‐click menu. 5.1.2 Start Live View for Camera Group You can start the live view for all cameras in one group synchronously. Before You Start A camera group is required to be defined for live view. Steps 1. Open the Main View page. 2.
Mira 5.1.3 Add Custom View A view is a window division with cameras configured to each window; View mode enables you to save the window division and the correspondence between cameras and windows as favorite to quickly access the related cameras later. For example, you can link camera 1, camera 2, and camera 3 located in your office to display windows and save them as a view called office. Besides the pre‐defined default views, you can customize views for further operations. Steps 1.
Mira 4. Click a custom view to start live view. The video of the added cameras in the selected view displays. 5. Optional: Perform the following operation(s) after starting live view in custom view mode. Start Instant Playback Move the cursor over the new view and click to start instant playback for the cameras in the view. See Instant Playback for details. Start Auto‐Switch of All Custom Views Move the cursor over Custom View and click to start switching all views in the custom view list automatically.
Mira view of the 5 cameras will be displayed in turn with an interval which can be configured. You can also switch to playback and perform other operations on the display window. Steps 1. Open the Main View page. 2. Click Auto‐Switch → Single Window Auto‐Switch on the left panel to show the groups. 3. Select a display window on the right panel. 4. Hover the cursor on a group name and click . The cameras in the selected group starts auto‐switch in the display window.
Mira 5.3 PTZ Control The software provides PTZ control for cameras with pan/tilt/zoom functionality. During the PTZ control, you can set preset, patrol, and pattern, and you can also open a new window for controlling the PTZ. Note Cloud P2P device only supports the PTZ movements to the directions of up, down, left, and right. Enter the Main View module, and select PTZ Control to open the PTZ control panel. The following icons are available on the PTZ control panel.
Mira Icon Name Description image. Click to fill light. Light Note This function needs to be supported by the device. Wiper Use the wiper to clear the dust on the camera lens. Manual Tracking For speed dome with auto‐tracking function, enable the auto‐tracking (via right‐click menu) for it and click the icon to manually track the target by clicking on the video. Menu For analog speed dome, click the icon to display its local menu.
Mira Icon Name Description Synchronize FOV For thermal cameras. Click to synchronize the optical channel's field of view with that of the thermal channel. Regional Exposure For speed domes, click the icon and draw a rectangle on the image to optimize the exposure effect in this region. Regional Focus For speed domes, click the icon and draw a rectangle on the image to optimize the focus effect in this region. 5.3.
Mira 5.3.2 Configure Patrol A patrol is a scanning track specified by a group of user‐defined presets, with the scanning speed between two presets and the dwell time at the preset separately programmable. Before You Start Add two or more presets for one PTZ camera. Steps Note For Cloud P2P device, patrol is not supported. 1. Open the Main View page and start the live view of PTZ camera. 2. Click PTZ Control on the left to expand the PTZ Control panel. 3.
Mira 4. Click to start the recording of this pattern path. 5. Use the direction buttons to control the PTZ movement. 6. Click to stop recording and save the recorded pattern. 7. Optional: Perform the following operation(s) after setting the pattern. Call Pattern Click to call the pattern. Stop Calling Pattern Click to stop calling the pattern. Delete Pattern Select one pattern and click Delete All Patterns Click to delete the pattern. to delete all the patterns. 5.
Mira 5.5 Manually Record and Capture During live view, you can record videos and capture pictures manually, and then view the recorded video files and captured pictures in the local PC. 5.5.1 Manually Record Video Manual recording function allows to record the live video on the Main View page manually, and you can store the video files in the local PC. Steps Note Manual recording is not supported by Cloud P2P device during live view. 1. Open the Main View page. 2. Start the live view. 3.
Mira The video files recorded between the start time and end time displays in thumbnail format on the page. 5. Optional: Perform the following operation(s) after the search. Delete Video File Select the video file, and click Delete to delete the video file. Send Email Select the video file, and click Email to send an email notification with the selected video file attached. Note To send an email notification, the email settings need to be configured before proceeding.
Mira captured pictures if needed. Before You Start Capture pictures in the live view. Steps 1. Click → File → Open Captured Picture in the upper‐right corner to open the Captured Picture page. 2. Select the camera to search the captured pictures from the Camera Group list. 3. Specify the start time and end time in the lower‐left corner for the searching. 4. Click Search. The pictures captured between the start time and end time display in thumbnail format on the page. 5.
Mira 3. Select a time period from the appeared list to start the instant playback. Example If you select 3 min, and the current time of the live view is 09:30:00, then the instant playback will start from 09:27:00. During the instant playback, an indicator appears in the upper‐right corner of the display window. 4. Optional: Click again to stop the instant playback and go back for the live view. 5.
Mira Note ● The two‐way audio can be used for only one camera at one time. ● Cloud P2P device doesn't support selecting channel during two‐way audio. Camera Status The camera status, such as recording status, signal status, connection number, etc., can be detected and displayed for checking. The status information refreshes every 10 seconds. Synchronization The synchronization function provides a way to synchronize the device clock with the PC which runs the client software.
Mira Chapter 6 Remote Storage Configuration The video files and captured pictures can be stored on the HDDs, Net HDDs, or SD/SDHC cards on the local device, or on the storage server connected. 6.1 Store Picture and Video on NVR, or Network Camera Some local devices, including the NVRs, and Network Cameras, provide storage devices such as the HDDs, Net HDDs and SD/SDHC cards for video and picture files. You can set a recording schedule or capture schedule for the channels of the local devices.
Mira Note If you need to edit or customize the template, refer to Configure Recording Schedule Template or Configure Capture Schedule Template. 5. Click Advanced of Recording Schedule to set the recording advanced parameters. Note The displayed items vary according to the devices. Pre‐record Normally used for the event triggered record, when you want to record before the event happens. Post‐record After the event finished, the video can also be recorded for a certain time.
Mira Captured Picture Number Set the picture number for event capture. 7. Optional: Click Copy to... to copy the recording schedule settings to other channels. 8. Click Save to save the settings. 6.2 Store Pictures on Local PC You can store the pictures and the additional information, such as the heat map, people counting data, and road traffic data, to the local PC. Perform this task when you need to store pictures and additional information on local PC. Steps 1. Enter Storage Schedule module. 2.
Mira The recording is triggered by event. The schedule time bar is marked with . Command The recording triggered by command. The schedule time bar is marked with . Note Command triggered recording is only available for the ATM transactions when the ATM DVR is added to the client. Note Up to 8 time periods can be set for each day in the recording schedule. 4. Optional: After setting the time periods, you can do one or more of the following: Move Drag a time period to move it when the cursors turns to .
Mira drop‐down list. 3. Drag on the time‐line to set time periods for the selected template when the cursor turns to . Continuous Capture Normal and continuous capture. The schedule time bar is marked with . Event Capture The capture is triggered by event. The schedule time bar is marked with . 4. Optional: After setting the time period, you can do one or more of the followings Move When the cursor turns to , you can move the time period you just edited.
Mira Chapter 7 Remote Playback You can search the video files stored in the local device or the storage server by camera or triggering event, and then play them remotely. Note You can set to play back the video files stored in the local device, in the storage server, or both in the storage server and local device. For details, refer to Set Live View and Playback Parameters. 7.1 Normal Playback You can search video files by camera or group for normal playback and download found video files to local PC.
Mira of reverse playback, slow forward or fast forward, and adding tag. ● For NVR which is added to the client by device's other user name (except admin), if Double Verification is enabled on this NVR, when playing back videos on the client, you are required to enter the user name and password created for double verification. For details about double verification, refer to the user manual of the NVR. 7.1.
Mira Note ● The time line indicates the time duration for the video files, and the video files of different types are color coded. ● You can use mouse wheel or click / to scale up or scale down the time line bar. 4. Optional: Perform the following operations on the toolbar to control the playback. Single Frame (Reverse) Click or scroll down the mouse wheel to play the video files frame by frame (reversely). Audio Control Click or to turn off/on the sound. You can also adjust the volume when turning on.
Mira 2. Click on the left to enter the Event Playback page. 3. Select an alarm input channel at the left. 4. Optional: Click to set the start date and end date of searching time period. 5. Select Alarm Input from the drop‐down list as the event type. 6. Click Search to start the search. The matched video files of the selected alarm input will display on the right page in chronological order. And by default, the first video file will play automatically. 7.
Mira Note Some icons may be not available for event playback. 7.3.1 Search Video Files You can search the video files by date and by event type. And you can also enter keyword to filter the matched results for event playback. Steps 1. Enter the Remote Playback module. 2. Click on the left to enter the Event Playback page. 3. Select the camera at the left. 4. Optional: Click to set the start date and end date of searching time period.
Mira 7.4 VCA Playback You can set VCA rule to the searched video files and find the video that VCA event occurs, such as motion detection, line crossing detection, and intrusion detection. This function helps to search out the video that you may be more concerned and mark it with red color. Steps Note For some devices, you can filter the searched video files by setting the advanced attributes, such as the gender and age of the human and whether he/she wears glasses. 1. Enter the Remote Playback module. 2.
Mira ● You can set to skip the unconcerned video during VCA playback in System Configuration and the unconcerned video won't be played during VCA playback. Refer to Set Live View and Playback Parameters for details. 7.5 Synchronous Playback In synchronous playback, the video files can be played back in synchronization. Perform this task when you need to play the video files in synchronization. Steps Note Video files from up to 16 cameras can be played back simultaneously. 1.
Mira Chapter 8 Download Video Footage During playback, you can download the video files of one camera or multiple cameras to the local PC. Note ● You cannot download the video files of Cloud P2P device. ● For NVR which is added to the client by device's other user name (except admin), if Double Verification is enabled on this NVR, when playing back videos on the client, you are required to enter the user name and password created for double verification.
Mira 3. Select the cameras you want to download video files for. 4. Set the start time and end time of video duration for each camera. 5. Optional: Check Download Player to download the player. 6. Click Download to start downloading the video files of the configured duration(s) to the local PC. The progress bar shows the downloading process of each camera's video files. 7. Optional: Click Stop to stop downloading manually. Note Up to 16 cameras' video files can be downloaded simultaneously.
Mira Chapter 9 Configure Video Event Even if you are far away from the video device (cameras, alarm inputs and encoding devices, decoding devices), you can still know what happens and how urgent the event is by configuring linked actions of video event on the client. You will be notified on the client once an event is triggered, so that you can response to the event instantly. You can also configure client actions of video devices in a batch at a time. Steps 1.
Mira Send Email Send an email notification of the alarm information to one or more receivers. For details about setting email parameters, refer to Set Email Parameters. Pop‐up Window Pop‐up window to display the event related information (including event details, live video of the source camera, captured pictures of the linked camera, process record, and process field) on the software client when the event is triggered.
Mira Chapter 10 Event Center In the Event Center, you can view the real‐time events, search the historical events and view the pop‐up alarm information. Before the client can receive the event information from the device, you need to arm the device first. For details, refer to Enable Receiving Events from Devices. Before the you can view the pop‐up alarm information, you need to enable alarm triggered pop‐up image in the event center. For details, refer to View Pop‐up Alarm Information. 10.
Mira Device Type The type of device that occurred the event. Priority The priority of the event that indicates the urgent degree of the event. 3. Optional: Right click the table header of the event list to customize the event related items to be displayed in the event list. 4. View the event information details. 1) Select an event in the event list. 2) Click Expand in the right‐lower corner of the page. 3) View the related picture, detail description and handing records of the event.
Mira 10.3 Search Historical Events In the Event Search module of the event center page, you can search the historical events via time, device type, and other conditions according to the specified device type, and then process the events. Before You Start Enable receiving events from devices before the client can receive event information from the device,see Enable Receiving Events from Devices for details. Steps 1. Click Event Center → Event Search to enter the event search page. 2.
Mira Note Click Show More to set the event type, card reader type, person name, card no., organization. Group The group of the device that occurred the event. You should set the group as condition only when you select the Device Type as All. Device The device that occurred the event. Priority The priority including low, medium, high and uncategorized which indicates the urgent degree of the event. Status The handling status of the event. 3. Click Search to search the events according the conditions you set.
Mira 10.4 View Pop‐up Alarm Information For the alarm configured with pop‐up image, the alarm videos and pictures can display on a pop‐up window when the corresponding alarm is triggered. Before You Start Configure the alarm linkage action as Alarm Triggered Pop‐up Image. Steps 1. Click Event Center on the control panel to enter the event center. 2. Click Real‐Time Event on the left panel. 3. Click Enable Alarm Triggered Pop‐up Image to enable alarm triggered pop‐up function. 4. Trigger the alarm.
Mira Chapter 11 Map Management The E‐map function gives a visual overview of the locations and distributions of the installed cameras and alarm input devices. You can get the live view of the cameras on the map, and you will get a notification message from the map when alarm is triggered. E‐map is a static image (it do not have to be geographical maps, although they often are.
Mira buttons and zoom bar to adjust the map area for view. 11.2 Edit Map Scale The scale of a map is the ratio of a distance on the map to the corresponding distance on the ground. The client can calculate two locations' distance on the map according to the distance on the ground. An accurate map scale is essential for defining radar's monitoring range. Before You Start Make sure you have added a map. See Add Map for details. Perform this task if you need to add a security radar to the map. Steps 1.
Mira 5. Optional: Edit the hot spot name, select the name color and select the hot spot icon. 6. Click OK to save the settings. Note You can also drag the camera icons from the group list to the map directly to add the hot spots. The camera icons are added on the map as hot spots and the icons of the added cameras in the group list change from to . The sector indicates the camera's field of view. 7. Perform the following operation(s). Move the Hot Spot Drag the hot spot to move it to a certain position.
Mira 11.3.3 Add Alarm Output as Hot Spot You can add alarm outputs to the map as hot spots for management. After that, you can enable or disable it in a quick manner. If you enable an alarm output on the map, the security control devices (e.g. sirens, bells) connected to it will alarm for attention. Before You Start Make sure you have added an e‐map and alarm output to the client. See Add Map and Device Management for details. Steps 1. Enter the E‐map module. 2.
Mira Note You can also drag the alarm output icons from the alarm output list to the map to add the hot spot. The zone is added to the map as a hot spot and its icon in the group list changes from to 7. Optional: Drag the zone hot spot to move it to a certain position. When alarms are triggered, the number of the newest alarms will be displayed on the zone's icon. You can click the number to see the alarms details. Note No more than 10 newest alarms can be displayed. 8.
Mira Note Make sure the security radar is disarmed. 1) Click Edit → Add Radar Zone to start painting a zone. 2) Optional: Switch the Field Assistance onto enable zone painting assistance function. Example Person A takes an on‐site walk in the field which needs to be painted as a zone, which will be indicated as a moving pattern consists with red points and dashed lines. And then Person B paints a zone on the map according to the moving pattern.
Mira 3. Click Add Hot Spot → Access Point Hot Spot to open the Add Hot Spot window. 4. Select the access point(s) to be added to the map. 5. Optional: Edit the hot spot name, select the name color, and select the hot spot icon. 6. Click OK. Note You can also drag an access point icon from the access point list to the map. The access point is added to the map as a hot spot and its icon in the group list changes from to . 7. Optional: Drag the access point hot spot to move it to a certain position.
Mira Steps 1. Enter the E‐map module. Note If you are in the editing map mode, click Exit on the upper‐right corner to enter the map preview mode. 2. Click Display to show the hot spots on the map. Note Hot spot type with will be shown on the map. 3. Click a hot spot to perform the following operation(s). Hot Spot Live View: Click to pop up the live view window of the camera. TypeOperationsCame Note ra ● When an alarm is triggered during live view, the client will play a video file of 30 s first.
Mira Remain Closed The door will be closed and locked. No person can access the door even if he/she has the authorized credentials, except the super users. Arm/Disarm zones in the monitoring field of the radar: After exiting editing, click the icon of a security radar, and then select Arm/Disarm. 4. Optional: Perform the following operation(s). View Alarm Information Click the alarm number on a hot spot icon to open the alarm information page to view the alarm type and triggering time.
Mira hot region is the parent map. Before You Start At least two maps should be added. Refer to Add Map for details about adding maps. Steps Note A map can only be added as the hot region for once. 1. Enter the E‐map page. 2. Click Edit on the upper‐right corner to enter the map editing mode. 3. Select an added map as the parent map. 4. Click Add Hot Region to open the Add Hot Region window. 5. Select the child map. 6.
Mira Note If you are in the editing map mode, click Exit on the upper‐right corner to enter the map preview mode. 2. Click the hot region icon on the parent map to enter the linked child map. You can view the resources on the child map. If there is any alarm triggered on the child map, you can view the alarm details. 3. Optional: Click Back to Parent Map on the upper‐left corner to go back to the parent map. 4. Optional: Click Clear Alarm Info.
Mira Chapter 13 Forward Video Stream through Stream Media Server There is always a limit of the device remote access number. When there are many users wanting to get remote access to the device to get the live view, you can add the stream media server and get the video data stream from the stream media server, thus to lower the load of the device. Note The stream media server application software needs to be installed and it is packed in the client installation package.
Mira 13.2 Add Stream Media Server by IP Address You can add stream media server by IP address one by one. Steps Note For one client, up to 16 stream media servers can be added. 1. Click on the desktop to run the stream media server. Note ● You can also forward the video through the stream media server installed on other PC. ● If the stream media server port (value: 554) is occupied by other service, a dialog box will pop up. You should change the port No.
Mira the stream media server. Steps 1. Enter the Device Management module. 2. Enter Device → Stream Media Server 3. Select a server and click on Operation column to open Stream Media Server Settings window. 4. Select the cameras of which the video stream is to be forwarded via the stream media server. 5. Click OK. 6. Go the Main View page and start the live view of the cameras again.
Mira Chapter 14 Statistics Reports, created for a specified period, are essential documents, which are used to check whether a business runs smoothly and effectively. In this software, reports can be generated daily, weekly, monthly, annually, and by custom time period. You can use reports as basis in creating decisions, addressing problems, checking tendency and comparison, etc. 14.
Mira 4. On the upper‐right corner of the page, select Display by Device or Display by Camera. Display by Device Display the report by device. For example, if you select one NVR (with 4 people counting cameras), the report will display the total number of people summed by the 4 people counting cameras. Display by Camera Display the report by camera.
Mira Switch to Bar Chart Click to switch it to bar chart. Save to Local PC Click Export to save the detailed data of people counting to your PC. 14.2 View People Counting in Intersections Report Intersection analysis is used to monitor people flow and number in an intersection‐like scene. The arrows in the image refer to different directions. By selecting one direction (e.g. A) as the entrance, the other directions will be set as the exits by default, so that multiple paths are generated (e.g.
Mira 14.3 Queue Management Queue management supports data analysis and report output from multiple dimensions. Commonly Used Data Analysis ● To see queuing‐up people number of a certain waiting time level in a queue/region, use queuing‐up time analysis, check a target region and set a waiting time level. ● To compare queuing‐up people number of a certain waiting time level in multiple queues/regions, use queuing‐up time analysis, check target regions and set a waiting time level.
Mira Daily report shows data on a daily basis. The system will calculate the people amount for different regions in a each hour of one day. Weekly Report, Monthly Report As compared to daily report, weekly report and monthly report can be less‐time consuming, since they are not to be submitted every day. The system will calculate the people amount for different regions in each day of one week, in each day of one month. 4. Set the statistic time. 5. Click to unfold the region list and select the region(s).
Mira Weekly Report, Monthly Report As compared to daily report, weekly report and monthly report can be less‐time consuming, since they are not to be submitted every day. The system will calculate the queuing‐up people amount for different waiting time levels in each day of one week, in each day of one month. 4. Set the statistic time. 5. Click to unfold the region list and select the region(s). 6. Select Multi‐level Comparison as the report content. 7.
Mira Weekly Report, Monthly Report As compared to daily report, weekly report and monthly report can be less‐time consuming, since they are not to be submitted every day. The system will calculate the queuing‐up duration for different regions in each day of one week, in each day of one month. 4. Set the statistic time. 5. Click to unfold the region list and select the region(s). 6. Select Regional Comparison as the statistics type. 7.
Mira 7. Select the queue length level and enter the value for calculating duration when the queue stays at the length. 8. Click Search to generate the statistics result. The line chart of the calculated duration in the same region will show on the result area. The lines with different colors match the queue length levels. 9. Optional: Click Export to export the data in Excel file. 14.
Mira 7. Optional: After generating heat map report, you can perform the following operations. Display in Line Chart Click to display the statistics in line chart. Display in Picture Mode Click to display the statistics in picture mode. The red color block (255, 0, 0) indicates the most welcome area, and blue color block (0, 0, 255) indicates the less‐popular area. Save Statistics Data Click Export to save the detailed data of heat map to your PC.
Mira Chapter 15 Data Retrieval In the Data Retrieval module, you can search the face pictures captured by the face recognition camera, search the human body pictures captured by DeepinMind device, view behavior analysis related pictures and videos, search the vehicle pictures captured by DeepinMind device, search the frequently appeared person pictures captured by DeepinMind device, and search the not wearing hard hat pictures. 15.1 Face Picture Retrieval When the connected device (e.g.
Mira Example If you set the similarity as 40, the captured pictures have no less than 40% similarity with the uploaded face picture will list. 7. Set the maximum number of displayed results. 8. Click Search to start searching. The search results of the pictures are displayed in list. 9. Export the pictures and save them in your PC. Export Picture Select the pictures to be exported and save them in local PC. Export Current Page Export all the pictures in the current page.
Mira 15.1.2 Search Face Picture by Event You can search the device's captured face pictures by filtering different event types. Before You Start Add the device to the software and properly configure the corresponding settings. Refer to Add Device for details about adding the device. Steps Note This function should be supported by the connected device. 1. Click Data Retrieval → Face Search to enter the face picture retrieval page. 2.
Mira The client will search and compare the faces in the captured pictures based on the face picture you selected. 10. Optional: After searching, you can do one or more the following operations. View Details Click on a picture from the list to view details. You can also click to show the large picture, and click to restore. Play Related Videos Click Playback to play the picture's related video file (5s before and 5s after the capture) in the view window on the bottom right.
Mira The search results of the pictures are displayed in list. 9. Export the pictures and save them in your PC. Export Picture Select the pictures to be exported and save them in local PC. Export Current Page Export all the pictures in the current page. Export Segment You can download the pictures by packages. Each package contains up to 1,000 pictures. 10. Perform secondary search based on the search result.
Mira Device for details about adding the device. Steps Note This function should be supported by the connected device. 1. Click Data Retrieval → Human Search to enter the face picture retrieval page. 2. Click to set the start time and end time for searching the captured human body pictures or video files. 3. Select device(s) in the camera panel. 4. Select the search condition in the Search by field. Picture Upload a picture to compare the uploaded picture with the device's captured human body pictures.
Mira 1) Move to the searched picture and click All the human bodies in this picture will be analyzed and displayed. 2) Select a human body you want to do secondary search. 3) Set the similarity and time period. 4) Click Search. The client will search and compare the human bodies in the captured pictures based on the human body picture you selected. 8. Optional: After searching human body, you can do one or more the following operations. View Details Click on a picture from the list to view details.
Mira 5. Click Search to start searching. 6. Optional: After searching the behavior, you can perform the following operations. View Details Click on a picture from the list to view details. You can also click to show the large picture, and click to restore. Play Related Videos Click Playback to play the picture's related video file (5s before and 5s after the capture) in the view window on the bottom right. Note ● You can click to show the large video, and click to restore.
Mira license plate number. Mix‐traffic Detection Search and display the mix‐traffic detection related pictures of the specific vehicle by entering the vehicle's license plate number. Note The camera should support mix‐traffic detection. Traffic Violations Search and display the traffic violation related pictures of the specific vehicle by entering the vehicle's license plate number. Note The camera should support traffic violation. 4. Select device(s) in the camera panel. 5.
Mira doesn't wear a hard hat, it will trigger an event and capture some pictures to notify the managers. You can search the alarm pictures in which the detected person doesn't wear a hard hat. By this way, you can remind the builders to wear hard hat, thus to improve builders' safety awareness. Before You Start Add the device(s) with hard hat detection function to the client. Steps 1. Click Data Retrieval → Hard Hat Search to enter the hard hat search page. 2. Set the start time and end time for searching.
Mira Steps 1. Click Data Retrieval → Frequently Appeared Person to enter the frequently appeared person page. 2. Set the start time and end time for searching. 3. Select the camera(s) for searching. 4. Click Search. The frequently appeared person alarm related pictures will be displayed on the right panel. 5. Optional: Click the picture to view the whole captured picture, the captured time, etc. 6. Optional: Export the picture(s) to the local PC.
Mira Chapter 16 Security Control Panel A security control panel detects people, vehicle (etc.) entering a pre‐defined virtual region, triggers events, and reports events information (such as event location) to security personnel. The Event Center module provides event management and remote control of partitions and zones via the client. After configuring client actions in event management page, you will receive notifications on the client when an event occurs.
Mira For details about setting email parameters, refer to Set Email Parameters. Pop‐up Window Pop‐up window to display the event related information (including event details, captured pictures of the linked camera, process record, and process field) on the software client when the event is triggered.
Mira relays. Note ● The displayed interface is subject to the types of added security control panels. ● By default, axiom hub device uses HTTP port, and it does not support private ports. 16.2.1 Remotely Control Partitions You can perform operations remotely on security control panel's partitions using the client such as away arming, stay arming, instant arming, disarming, clearing alarm, group bypass, and recovering group bypass. Steps Note ● The supported functions are subject to the added devices.
Mira Clear Alarm Stop the alarming of alarming devices. Group Bypass Bypass all the zones in one or more partition so that no event will be triggered in the bypassed zones before group bypass recovery. Note You should disarm the partition before bypassing it. Group Bypass Recovery Recover a group bypass to make all the zones in a partition work, so that you can arm the group. 16.2.
Mira 16.2.3 Remotely Control Relay You can use the client to remotely change the on/off status of relay, and view the linked event of the relay. Steps 1. Click Event Center → Security Control Panel. 2. Select a security control panel, and then click Relay. The name, status, and linked event of the relay will be displayed. 3. Check one or more relay and click Open or Close. Note For Axiom Hub, you should set the Relay Associated Event as Manual Control in Device Management module.
Mira Chapter 17 Log Search Two log types are provided: operation log and system log. The operation logs refer to the normal operations that the user did on the client, such as add device, reset password, and start live view; and the system logs record the system information, such as login, logout, log and unlock. You can search the log files and view the log details, including time, user, etc. Perform the following steps to search the log files. Steps 1. Enter the Log Search module. 2.
Mira Chapter 18 User Management To improve the system security, the administrator should create different account for different user, and assign different permissions to the user. To avoid different people sharing the same user account, we recommend you manage the user accounts periodically. 18.1 Add User The super user and administrator can add new users, and assign different permissions for different users if needed. Perform this task to add an user account.
Mira 5. Check the checkboxes to assign the permissions to the created user. 6. Optional: Click Default Value to restore the default permissions of this user. 7. Click Save. Note Up to 50 user accounts can be added for the client software. After created user account successfully, the user account is added to the user list on the Account Management page. 8. Optional: Perform the following operations after the user account is created. Edit User Click a user from the list to edit the user information.
Mira Chapter 19 System Configuration The system parameters, including general parameters, live view and playback parameters, image parameters, file saving paths, etc., can be configured. 19.1 Set General Parameters You can configure the frequently‐used parameters, including log expired time, network performance, etc. Steps 1. Enter the System Configuration module. 2. Click General tab to enter the General Settings page. 3. Configure the general parameters.
Mira After enabled, the client will not download the firmware package and upgrade even if the client detects a new version of the client. Prompt Me If Download and Upgrade After the client detects a new version of the device, it will prompt the user whether to download the firmware package and upgrade. Download and Prompt Me If Upgrade After the client detects the new version of the device, it will download the firmware package automatically, and prompt the user whether to upgrade.
Mira server and local device for playback. Pre‐play for Set the pre‐play time for event playback. By default, it is 30s. Prioritize Playback of Video Files on Storage Server Play back the video files recorded on the storage server preferentially. Otherwise, play back the video files recorded on the local device. Resume Latest Live View Status After Restart Resume the latest live view status after you log into the client again.
Mira Auto‐change Stream Type Change the video stream (main stream or sub‐stream) automatically in live view according to the size of the display window. Note When the window division is larger than 9, it will switch to sub‐stream automatically. Hardware Decoding Preferred Set to enable decoding by hardware for live view and playback. Hardware Decoding can provide better decoding performance and lower CPU usage when playing the HD videos during live view or playback.
Mira 19.4 Set Picture Storage The captured pictures triggered by the events on the devices, can be saved in the PC running the Mira Service. The picture storage location can be manually set. Steps 1. Enter the System Configuration module. 2. Click Event Picture Storage. 3. Set the Store Pictures in Server switch to on. All the disks of the PC running the service will show. 4. Select the disk to save the pictures. Note The default saving path is: Disk/MiraalarmPicture 5. Click Save. 19.
Mira 19.6 Set Access Control and Video Intercom Parameters You can configure the access control and video intercom parameters according to actual needs. Steps 1. Open the System Configuration page. 2. Click the Access Control & Video Intercom tab. 3. Input the required information. Ringtone Click and select the audio file from the local path for the ringtone of indoor station. Optionally, you can click for a testing of the audio file. Max.
Mira 19.8 Set Icons Shown on Toolbar The icons and the order on the toolbar in the live view and playback window can be customized. You can set to display what icons and set the icon order. Perform the following task when you need to set icons shown on Toolbar. Steps 1. Enter the System Configuration module. 2. Click Toolbar tab to enter the Toolbar Settings page. 3. Set Enable Screen Toolbar Display switch to ON to enable displaying the toolbar on in the live view and playback window. 4.
Mira Tag Control Add default or custom tag for the video files to mark the important video point. You can also edit the tag. 6. Click Save. 19.9 Set Keyboard and Joystick Shortcuts The keyboard can be connected to the client and be used to control the PTZ cameras. You can set the shortcuts for keyboard and joystick to get quick and convenient access to the commonly used actions. Perform this task when you need to set keyboard and joystick shortcuts.
Mira 19.10 Set Email Parameters An email notification can be sent when an event occurs. To send the email to some specified receivers, the settings of the email need to be configured before proceeding. Steps 1. Enter the System Configuration module. 2. Click Email tab to enter the Email Settings interface. 3. Enter the required information. STMP Server The STMP server IP address of host name (e.g., smtp.263xmail.com) Encryption Type You can check the radio to select Non‐Encrypted, SSL, or STARTTLS .
Mira 19.11.1 Export Certificate from Service Management You can export the security certificate from the current client service and import the exported certificate file to the stream media server or other clients. Steps 1. Enter the Service Management. 2. Click Export to save the certificate file in the local PC. Note The certificate file is in XML format.
Mira 19.11.3 Certificate Verification for Transmission Encryption On the Security Authentication page, you can set the device certificate verification is required or not for transmission encryption. Click System Configuration → Security Authenticationto enter the security authentication interface. Select the Verify Certificate as Yes or No. Yes You must put the device certificate to the designed directory if you enable transmission encryption when adding device.
Mira Chapter 20 Operation and Maintenance You can perform maintaining operations in the menu to ensure a smooth and convenient usage of the client. Click in the upper‐right corner, and then click File/System/Tool to perform the following operations. Open Log File You can open a log file saved in your local PC or log files of the client. Import/Export Configuration File You can import configuration files from local PC to the client if needed, and vice versa.
Mira Error Code Cod e Error Name Description Mira 317 No videos. It will be prompted when the user has no permission to play back. HCNetSDK.dll 1 Invalid user name or password. 2 No permission. The user in the device has no enough permission. 4 Invalid channel number. It will be prompted in the live view of remote screen control. 5 No more devices can be connected. 7 Failed to connect the device. 23 Not supported. 29 Operation failed. 43 No buffer. 55 Invalid IP address.
Mira Cod e 800 Error Name Description No more bandwidth can be used. Playctrl.dll 2 The stream is not a Video & Audio stream. 6 The playback window turns black when adopting H.265 in the 64‐bit operating system. SMS 3 The connection problem between the software and the stream media server. 17 The streaming problem between the stream media server and the device.
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