Troubleshooting 1. I inserted the Utility CD-ROM into my computer's CD-ROM Drive but the installation menu does not appear automatically. What should I do? 1. For Windows 7, if the installation menu does not appear automatically, click on the Windows Icon on the bottom left hand corner of the screen,, click the “Search programs and files” box, and type D:\autorun.exe, where “D” in “D:\autorun.exe” is the letter assigned to your CD-ROM Drive, and then press the ENTER key on your keyboard . 2.