Installation Guide

ManualsBrandsTrex ManualsKitchenTranscend 4 in. x 4 in. Gravel Path Post Sleeve Pyramid Cap

WARRANTIES

Procedure for Making a Claim under this Warranty

In order to make a claim under this warranty, Purchaser must do the following:

1. If the Purchaser is making a claim relating to the warranty on stain resistance, Purchaser must do as follows:

(a) Purchaser must try to clean the affected area of the deck by using the cleaning procedures described under Care and

Cleaning Guide within one (1) week of exposure of the food or beverage to the Product or ﬁrst appearance of the mold

and mildew.

(b) If the affected area remains reasonably unsatisfactory after Purchaser has tried these cleaning procedures, then

Purchaser must have the affected area of the deck professionally cleaned at Purchaser’s expense.

under this warranty, provided that such claim is made within thirty (30) days after the professional cleaning.

2. To make a claim under this limited warranty, Purchaser, or the transferee, shall send to Trex, within the warranty period

(10 years after date of original purchase), a description and photographs of the affected area of the Product, proof of

purchase, and if the claim relates to the warranty on stain resistance, proof of compliance with paragraph 1 above, to the

following address:

Trex Company, Inc.

Customer Relations

160 Exeter Drive

Winchester, VA 22603-8605

3. Upon conﬁrmation by an authorized Trex representative of a valid claim hereunder, Trex’s sole responsibility shall be, at

its option, to either replace the affected item or refund the portion of the purchase price paid by Purchaser for such

affected item (not including the cost of its initial installation). Replacement material will be provided that is as close as

possible in color, design and quality as the replaced material, but Trex does not guarantee an exact match as colors and

design may change.

4. This warranty shall not cover and Trex shall not be responsible for costs and expenses incurred with respect to

the removal of affected Product or the installation of replacement materials, including but not limited to labor

and freight.

Under no circumstances will Trex be liable for special, incidental or consequential damages, whether such damages

are sought in contract, in tort (including but not limited to negligence and strict liability) or otherwise, and Trex’s

liability with respect to Products shall in no event exceed the replacement of such products or

refund of the purchase price, as described above.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or

exclusion may not apply to you. This warranty gives you speciﬁc legal rights, and you may also have other rights that vary

from state to state.

This warranty shall only be applicable and enforceable in the United States of America and Canada.

25-YEAR LIMITED RESIDENTIAL WARRANTY

Trex Company, Inc. (hereinafter “Trex”) warrants to the original residential purchaser (“Purchaser”) that, for a period

of twenty-ﬁve (25) years from the date of original purchase, under normal residential use and service conditions, Trex

products shall be free from material defects in workmanship and materials, and shall not split, splinter, rot or suffer

structural damage from termites or fungal decay. If a defect occurs within the warranty period, Purchaser shall notify Trex

in writing and, upon conﬁrmation by an authorized Trex representative of the defect, Trex’s sole responsibility shall be, at its

option, to either replace the defective item or refund the portion of the purchase price paid by Purchaser for such defective

item (not including the cost of its initial installation).

Notwithstanding the foregoing, (a) with respect to Trex DeckLighting

, the term of the warranty for the LED lights and

housing shall be seven (7) years, the term of the warranty for the dimmer, timer and transformer shall be three (3) years,

in each case provided that a Trex transformer is used, and any other parts or accessories shall not be warranted, (b) with

respect to hardware for the Trex Surroundings

gate (gate frame, hinges and screws), the term of the warranty shall be ﬁve

(5) years, and (c) with respect to Trex Decorative Balusters, the term of the warranty covering the paint coating shall be ten

(10) years, and shall be prorated in the following manner: 100% replacement for the ﬁrst 5 years; and 50% replacement for

the next 5 years.

For purposes of this warranty, a “residential purchaser” shall refer to an individual residential homeowner.

This warranty shall not cover and Trex shall not be responsible for costs and expenses incurred with respect to the removal

of defective Trex products or the installation of replacement materials, including but not limited to labor and freight.

This warranty may be transferred one (1) time, within the ﬁve (5) year period beginning from the date of original purchase by

the Purchaser, to a subsequent buyer of the property upon which the Trex products were originally installed.

To make a claim under this limited warranty, Purchaser, or the transferee, shall send to Trex, within the warranty period

referred to above, a description of the claimed defect and proof of purchase, to the following address:

Trex Company, Inc.

Customer Relations

160 Exeter Drive

Winchester, VA 22603-8605

Trex does not warrant against and is not responsible for, and no implied warranty shall be deemed to cover, any condition

attributable to: (1) improper installation of Trex products and/or failure to abide by Trex’s installation guidelines, including but not

limited to improper gapping; (2) use of Trex products beyond normal residential use, or in an application not recommended by

Trex’s guidelines and local building codes; (3) movement, distortion, collapse or settling of the ground or the supporting structure

on which Trex products are installed; (4) any act of God (such as ﬂooding, hurricane, earthquake, lightning, etc.), environmental

condition (such as air pollution, mold, mildew, etc.), staining from foreign substances (such as dirt, grease, oil, etc.), or normal

weathering (deﬁned as exposure to sunlight, weather and atmosphere which will cause any colored surface to gradually fade,

chalk, or accumulate dirt or stains); (5) variations or changes in color of Trex products; (6) improper handling, storage, abuse or

neglect of Trex products by Purchaser, the transferee or third parties; or (7) ordinary wear and tear.

No person or entity is authorized by Trex to make and Trex shall not be bound by any statement or representation as to the quality

or performance of Trex products other than as contained in this warranty. This warranty may not be altered or amended except in

a written instrument signed by Trex and Purchaser.

UNDER NO CIRCUMSTANCES WILL TREX BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES,

WHETHER SUCH DAMAGES ARE SOUGHT IN CONTRACT, IN TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE AND

STRICT LIABILITY) OR OTHERWISE, AND TREX’S LIABILITY WITH RESPECT TO DEFECTIVE PRODUCTS SHALL IN NO

EVENT EXCEED THE REPLACEMENT OF SUCH PRODUCTS OR REFUND OF THE PURCHASE PRICE, AS DESCRIBED ABOVE.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or

exclusion may not apply to you. This warranty gives you speciﬁc legal rights, and you may also have other rights that vary

from state to state.

This warranty shall only be applicable and enforceable in the United States of America and Canada.