Installation Guide

WARRANTIES
131131131
Trex Company, Inc. (hereinafter “Trex”) warrants to the original
purchaser (“Purchaser”) that, for the period of time set forth
in the following sentence, under normal use and service
conditions, Trex® products shall be free from material defects
in workmanship and materials, and shall not split, splinter, rot or
s u f f e r s t r u c t u r a l d a m a g e f ro m t e r m i te s o r f u n g a l d e c a y. T h e te r m
of such warranty shall be twenty-fi ve (25) years from the date of
original purchase for a residential application, and ten (10) years
from the date of original purchase for a commercial application.
If a defect occurs within the warranty period, Purchaser shall
notify Trex in writing and, upon confi rmation by an authorized
Trex representative of the defect, Trex’s sole responsibility shall
be, at its option, to either replace the defective item or refund
the portion of the purchase price paid by Purchaser for such
defective item (not including the cost of its initial installation).
Notwithstanding the foregoing, (a), the term of the
warranty for the LED lights and housing for Trex®
DeckLighting™ shall be seven (7) years, the term of
the warranty for the LED lights and housing for Trex®
LandscapeLighting™ shall be fi ve (5) years, and the term
of the warranty for the dimmer, timer and transformer
for both shall be three (3) years, in each case provided
that a Trex transformer is used (with no warranty on any
components if a Trex transformer is not used), and any
other parts or accessories shall not be warranted; (b)
with respect to hardware for the Trex Surroundings® gate
(gate frame, hinges and screws), the term of the warranty
shall be fi ve (5) years, (c) with respect to Trex Decorative
Balusters, the term of the warranty covering the paint
coating shall be ten (10) years, and shall be prorated in the
following manner: 100% replacement for the fi rst fi ve (5)
years; and 50% replacement for the next fi ve (5) years, and
(d) this warranty shall not apply to Trex Elevations® steel
deck framing, Trex Signature®/Reveal® aluminum railing
and TrexTrim™ (which each have separate warranties).
For purposes of this warranty, a “residential application” shall
refer to an installation of the Product on an individual residence,
and a “commercial application” shall refer to any installation of
the Product other than on an individual residence.
TO THE FULLEST EXTENT PERMITTED UNDER THE LAW,
THIS WARRANTY SHALL NOT COVER AND TREX SHALL NOT
BE RESPONSIBLE FOR COSTS AND EXPENSES INCURRED
WITH RESPECT TO THE REMOVAL OF DEFECTIVE TREX
PRODUCTS OR THE INSTALLATION OF REPLACEMENT
MATERIALS, INCLUDING BUT NOT LIMITED TO LABOR AND
FREIGHT.
With respect to a residential application, this warranty may
be transferred one (1) time, within the fi ve (5) year period
beginning from the date of original purchase by the Purchaser,
to a subsequent buyer of the property upon which the Trex
products were originally installed. With respect to a commercial
application, this warranty is freely transferable to subsequent
buyers of the property upon which the Trex products were
originally installed.
To make a claim under this limited warranty, Purchaser, or
the transferee, shall send to Trex, within the warranty period
referred to above, a description of the claimed defect and proof
of purchase, to the following address:
Trex Company, Inc.
Customer Relations
160 Exeter Drive
Winchester, VA 22603-8605
Trex does not warrant against and is not responsible for any
condition attributable to: (1) improper installation of Trex
products and/or failure to abide by Trex’s installation guidelines,
including but not limited to improper gapping; (2) use of Trex
products beyond normal use and service conditions, or in an
application not recommended by Trex’s guidelines and local
building codes; (3) movement, distortion, collapse or settling of
the ground or the supporting structure on which Trex products
are installed; (4) any act of God (such as fl ooding, hurricane,
earthquake, lightning, etc.), environmental condition (such as air
pollution, mold, mildew, etc.), staining from foreign substances
(such as dirt, grease, oil, etc.), or normal weathering (defi ned as
exposure to sunlight, weather and atmosphere which will cause
any colored surface to gradually fade, chalk, or accumulate dirt
or stains); (5) variations or changes in color of Trex products; (6)
improper handling, storage, abuse or neglect of Trex products
by Purchaser, the transferee or third parties; or (7) ordinary
wear and tear.
No person or entity is authorized by Trex to make and Trex shall
not be bound by any statement or representation as to the
quality or performance of Trex products other than as contained
in this warranty. This warranty may not be altered or amended
except in a written instrument signed by Trex and Purchaser.
TO THE FULLEST EXTENT PERMITTED UNDER THE LAW,
UNDER NO CIRCUMSTANCES WILL TREX BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER
SUCH DAMAGES ARE SOUGHT IN CONTRACT, IN TORT
(INCLUDING BUT NOT LIMITED TO NEGLIGENCE AND
STRICT LIABILITY) OR OTHERWISE, AND TREX’S LIABILITY
FOR NON-PERSONAL INJURY CLAIMS WITH RESPECT TO
DEFECTIVE PRODUCTS SHALL IN NO EVENT EXCEED THE
REPLACEMENT OF SUCH PRODUCTS OR REFUND OF THE
PURCHASE PRICE, AS DESCRIBED ABOVE.
Some States or Provinces do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitation
or exclusion may not apply to you. This warranty gives you
specifi c legal rights, and you may also have other rights that
vary from State to State or Province to Province.
Copyright © 2016 Trex Company, Inc.
TREX LIMITED WARRANTY