Use and Care Manual

TREX
®
LIMITED RESIDENTIAL WARRANTY
Trex Company, Inc. (hereinafter “Trex”) warrants to the original residential
purchaser (“Purchaser”) that, for a period of twenty-fi ve (25) years
from the date of original purchase, under normal residential use and
service conditions, Trex
®
products shall be free from material defects
in workmanship and materials, and shall not split, splinter, rot or suffer
structural damage from termites or fungal decay. If a defect occurs
within the warranty period, Purchaser shall notify Trex in writing and, upon
confi rmation by an authorized Trex representative of the defect, Trex’s sole
responsibility shall be, at its option, to either replace the defective item
or refund the portion of the purchase price paid by Purchaser for such
defective item (not including the cost of its initial installation).
For purposes of this warranty, a “residential purchaser” shall refer to an
individual residential homeowner.
This warranty shall not cover and Trex shall not be responsible for costs and
expenses incurred with respect to the removal of defective Trex products
or the installation of replacement materials, including but not limited to
labor and freight.
This warranty may be transferred one (1) time, within the fi ve (5) year
period beginning from the date of original purchase by the Purchaser, to
a subsequent buyer of the property upon which the Trex products were
originally installed.
Notwithstanding the foregoing, (a) with respect to hardware for the Trex
Surroundings
®
gate (gate frame, hinges and screws), the term of the
warranty shall be fi ve (5) years from the date of original purchase, and
(b) with respect to Trex Decorative Balusters, the period of the limited
warranty herein covering the paint coating shall be ten (10) years, and
shall be prorated in the following manner: 100% replacement for the fi rst 5
years; and 50% replacement for the next 5 years.
To make a claim under this limited warranty, Purchaser, or the transferee,
shall send to Trex, within the warranty period referred to above, a description
of the claimed defect and proof of purchase, to the following address:
Trex Company, Inc.
Customer Relations
160 Exeter Drive
Winchester, VA 22603-8605
Trex does not warrant against and is not responsible for, and no implied
warranty shall be deemed to cover, any condition attributable to: (1)
improper installation of Trex products and/or failure to abide by Trex’s
installation guidelines, including but not limited to improper gapping; (2)
use of Trex products beyond normal residential use, or in an application
not recommended by Trex’s guidelines and local building codes; (3)
movement, distortion, collapse or settling of the ground or the supporting
structure on which Trex products are installed; (4) any act of God (such as
fl ooding, hurricane, earthquake, lightning, etc.), environmental condition
(such as air pollution, mold, mildew, etc.), staining from foreign substances
(such as dirt, grease, oil, etc.), or normal weathering (defi ned as exposure
to sunlight, weather and atmosphere which will cause any colored surface
to gradually fade, chalk, or accumulate dirt or stains); (5) variations or
changes in color of Trex products; (6) improper handling, storage, abuse
or neglect of Trex products by Purchaser, the transferee or third parties; or
(7) ordinary wear and tear.
No person or entity is authorized by Trex to make and Trex shall not be
bound by any statement or representation as to the quality or performance
of Trex products other than as contained in this warranty. This warranty
may not be altered or amended except in a written instrument signed by
Trex and Purchaser.
UNDER NO CIRCUMSTANCES WILL TREX BE LIABLE FOR SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER SUCH
DAMAGES ARE SOUGHT IN CONTRACT, IN TORT (INCLUDING
BUT NOT LIMITED TO NEGLIGENCE AND STRICT LIABILITY) OR
OTHERWISE, AND TREX’S LIABILITY WITH RESPECT TO DEFECTIVE
PRODUCTS SHALL IN NO EVENT EXCEED THE REPLACEMENT
OF SUCH PRODUCTS OR REFUND OF THE PURCHASE PRICE, AS
DESCRIBED ABOVE.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not
apply to you. This warranty gives you specifi c legal rights, and you may
also have other rights that vary from state to state.
This warranty shall only be applicable and enforceable in the United States
of America and Canada.
Copyright © 2010 Trex Company, Inc.
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