Installation Guide

153
WARR ANTIES
153153
Trex Company, Inc. (hereinafter “Trex") warrants to the original
purchaser (“Purchaser") that, for the period of time set forth
in the following sentence, under normal use and service
conditions, Trex® products shall be free from material defects
in workmanship and materials, and shall not split, splinter, rot or
suffer structural damage from termites or fungal decay. The term
of such warranty shall be twenty-five (25) years from the date of
original purchase for a residential application, and ten (10) years
from the date of original purchase for a commercial application.
If a defect occurs within the warranty period, Purchaser shall
notify Trex in writing and, upon confirmation by an authorized
Trex representative of the defect, Trex’s sole responsibility shall
be, at its option, to either replace the defective item or refund
the portion of the purchase price paid by Purchaser for such
defective item (not including the cost of its initial installation).
Notwithstanding the foregoing, (a), the term of the warranty
for the LED lights and housing for Trex® DeckLighting™ shall
be seven (7) years, the term of the warranty for the LED lights
and housing for Trex® LandscapeLighting™ shall be five (5)
years, and the term of the warranty for the dimmer, timer and
transformer for both shall be three (3) years, in each case
provided that a Trex transformer is used (with no warranty on
any components if a Trex transformer is not used), and any other
parts or accessories shall not be warranted; (b) with respect to
hardware for the Trex Surroundings® gate (gate frame, hinges
and screws), the term of the warranty shall be five (5) years,
(c) with respect to Trex Decorative Balusters, the term of the
warranty covering the paint coating shall be ten (10) years, and
shall be prorated in the following manner: 100% replacement for
the first five (5) years; and 50% replacement for the next five (5)
years, and (d) this warranty shall not apply to Trex Elevations®
steel deck framing, Trex® Signature™/Reveal® aluminum railing
and TrexTrim™ (which each have separate warranties).
For purposes of this warranty, a “residential application" shall
refer to an installation of the Product on an individual residence,
and a “commercial application" shall refer to any installation of
the Product other than on an individual residence.
TO THE FULLEST EXTENT PERMITTED UNDER THE LAW, THIS
WARRANTY SHALL NOT COVER AND TREX SHALL NOT BE
RESPONSIBLE FOR COSTS AND EXPENSES INCURRED WITH
RESPECT TO THE REMOVAL OF DEFECTIVE TREX PRODUCTS
OR THE INSTALLATION OF REPLACEMENT MATERIALS,
INCLUDING BUT NOT LIMITED TO LABOR AND FREIGHT.
With respect to a residential application, this warranty may
be transferred one (1) time, within the five (5) year period
beginning from the date of original purchase by the Purchaser,
to a subsequent buyer of the property upon which the Trex
products were originally installed. With respect to a commercial
application, this warranty is freely transferable to subsequent
buyers of the property upon which the Trex products were
originally installed.
To make a claim under this limited warranty, Purchaser, or the
transferee, shall send to Trex, within the warranty period referred
to above, a description of the claimed defect and proof of
purchase, to the following address:
Trex Company, Inc.
Customer Relations
160 Exeter Drive
Winchester, VA 22603-8605
Trex does not warrant against and is not responsible for any
condition attributable to: (1) improper installation of Trex
products and/or failure to abide by Trex’s installation guidelines,
including but not limited to improper gapping; (2) use of Trex
products beyond normal use and service conditions, or in an
application not recommended by Trex’s guidelines and local
building codes; (3) movement, distortion, collapse or settling of
the ground or the supporting structure on which Trex products
are installed; (4) any act of God (such as flooding, hurricane,
earthquake, lightning, etc.), environmental condition (such as air
pollution, mold, mildew, etc.), staining from foreign substances
(such as dirt, grease, oil, etc.), or normal weathering (defined as
exposure to sunlight, weather and atmosphere which will cause
any colored surface to gradually fade, chalk, or accumulate dirt
or stains); (5) variations or changes in color of Trex products; (6)
improper handling, storage, abuse or neglect of Trex products
by Purchaser, the transferee or third parties; or (7) ordinary wear
and tear.
No person or entity is authorized by Trex to make and Trex shall
not be bound by any statement or representation as to the
quality or performance of Trex products other than as contained
in this warranty. This warranty may not be altered or amended
except in a written instrument signed by Trex and Purchaser.
TO THE FULLEST EXTENT PERMITTED UNDER THE LAW,
UNDER NO CIRCUMSTANCES WILL TREX BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER
SUCH DAMAGES ARE SOUGHT IN CONTRACT, IN TORT
(INCLUDING BUT NOT LIMITED TO NEGLIGENCE AND STRICT
LIABILITY) OR OTHERWISE, AND TREX’S LIABILITY FOR NON-
PERSONAL INJURY CLAIMS WITH RESPECT TO DEFECTIVE
PRODUCTS SHALL IN NO EVENT EXCEED THE REPLACEMENT
OF SUCH PRODUCTS OR REFUND OF THE PURCHASE PRICE,
AS DESCRIBED ABOVE.
Some States or Provinces do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitation
or exclusion may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights that vary
from State to State or Province to Province.
Copyright © 2017 Trex Company, Inc.
TREX LIMITED WARRANTY
NOTE: Construction methods are always improving. Please refer to www.trex.com for the most up-to-date installation requirements.