Warranty Guide

Trex Company, Inc. (hereinafter “Trex”) warrants to the original purchaser
(“Purchaser”) that, under normal use and service conditions, Trex
Signature/Reveal
®
Railing (the “Product”) shall, for a period of twenty-five
(25) years from the date of original purchase, be free from material defects
in workmanship and materials. If a defect occurs within the warranty
period, Purchaser shall notify Trex in writing and, upon confirmation by
an authorized Trex representative of the defect, Trex’s sole responsibility
shall be, at its option, to either replace the defective Product or refund the
portion of the purchase price paid by Purchaser for such defective Product
(not including the cost of its initial installation).
With respect to installations where the atmosphere is influenced by a body
of salt water (or other contaminant conditions), failure to adhere to the
cleaning guidelines available at www.trex.com will void this warranty with
respect to any condition resulting from such failure.
TO THE FULLEST EXTENT PERMITTED UNDER THE LAW, THIS
WARRANTY SHALL NOT COVER AND TREX SHALL NOT BE
RESPONSIBLE FOR COSTS AND EXPENSES INCURRED WITH
RESPECT TO THE REMOVAL OF DEFECTIVE PRODUCT OR THE
INSTALLATION OF REPLACEMENT MATERIALS, INCLUDING BUT
NOT LIMITED TO LABOR AND FREIGHT.
This warranty may be transferred one (1) time, within the five (5) year
period beginning from the date of original purchase by the Purchaser, to
a subsequent buyer of the property upon which the Product was originally
installed.
To make a claim under this limited warranty, Purchaser, or the transferee,
shall send to Trex, within the warranty period referred to above, a description
of the claimed defect and proof of purchase, to the following address:
Trex Company, Inc.
Customer Relations
160 Exeter Drive
Winchester, VA 22603-8605
Trex does not warrant against and is not responsible for any condition
attributable to: (1) improper installation of the Product; (2) use of the
Product beyond normal use and service conditions, or in an application not
recommended by Trex’s guidelines and local building codes; (3) movement,
distortion, collapse or settling of the ground or the supporting structure
on which the Product is installed; (4) damages attributable to fire, violent
storms, earthquake or other Acts of God, accidents, vandalism, or other
casualties, impact of objects, or exposure to atmospheric pollutants or
conditions other than natural weather processes, (5) improper handling,
storage, abuse or neglect of the Product by Purchaser, the transferee or
third parties; or (6) ordinary wear and tear.
No person or entity is authorized by Trex to make and Trex shall not be
bound by any statement or representation as to the quality or performance
of Trex products other than as contained in this warranty. This warranty
may not be altered or amended except in a written instrument signed by
Trex and Purchaser.
TO THE FULLEST EXTENT PERMITTED UNDER THE LAW, UNDER
NO CIRCUMSTANCES WILL TREX BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES, WHETHER SUCH DAMAGES ARE
SOUGHT IN CONTRACT, IN TORT (INCLUDING BUT NOT LIMITED
TO NEGLIGENCE AND STRICT LIABILITY) OR OTHERWISE, AND
TREX’S LIABILITY FOR NON-PERSONAL INJURY CLAIMS WITH
RESPECT TO DEFECTIVE PRODUCTS SHALL IN NO EVENT EXCEED
THE REPLACEMENT OF SUCH PRODUCTS OR REFUND OF THE
PURCHASE PRICE, AS DESCRIBED ABOVE.
Some States or Provinces do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion
may not apply to you. This warranty gives you specific legal rights, and
you may also have other rights that vary from State to State or Province to
Province.
Copyright © 2018 Trex Company, Inc.
TREX SIGNATURE
®
/REVEAL
®
RAILING
LIMITED WARRANTY