Warranty Guide
TREXTRIM™ LIMITED WARRANTY
Trex Company, Inc. (hereinafter “Trex”) warrants to the original purchaser
(“Purchaser”) that, for a period of twenty-five (25) years from the date of
original purchase, under normal use and service conditions, TrexTrim™
products shall be free from material defects in workmanship and materials,
and shall not split, splinter, rot, delaminate or swell excessively. If a defect
occurs within the warranty period, Purchaser shall notify Trex in writing and,
upon confirmation by an authorized Trex representative of the defect, Trex’s
sole responsibility shall be, at its option, to either replace the defective item
or refund the portion of the purchase price paid by Purchaser for such
defective item (not including the cost of its initial installation).
THIS WARRANTY SHALL NOT COVER AND TREX SHALL NOT BE
RESPONSIBLE FOR COSTS AND EXPENSES INCURRED WITH
RESPECT TO THE REMOVAL OF DEFECTIVE TREXTRIM PRODUCTS
OR THE INSTALLATION OF REPLACEMENT MATERIALS, INCLUDING
BUT NOT LIMITED TO LABOR AND FREIGHT.
This warranty may be transferred one (1) time, within the five (5) year
period beginning from the date of original purchase by the Purchaser, to a
subsequent buyer of the property upon which the TrexTrim products were
originally installed.
To make a claim under this limited warranty, Purchaser, or the transferee,
shall send to Trex, within the warranty period referred to above, a description
of the claimed defect and proof of purchase, to the following address:
Trex Company, Inc.
Customer Relations
160 Exeter Drive
Winchester, VA 22603-8605
Trex does not warrant against and is not responsible for, and no implied
warranty shall be deemed to cover, any condition attributable to: (1) improper
installation of TrexTrim products and/or failure to abide by Trex’s installation
guidelines; (2) use of TrexTrim products beyond normal use and service
conditions, or in an application not recommended by Trex’s guidelines and
local building codes; (3) movement, distortion, collapse or settling of the
ground or the supporting structure on which TrexTrim products are installed;
(4) any act of God (such as flooding, hurricane, earthquake, lightning, etc.),
impact of foreign objects, environmental condition (such as air pollution,
mold, mildew, etc.), staining from foreign substances (such as dirt, grease,
oil, etc.), exposure to harmful chemicals or vapors, or normal weathering
(defined as exposure to sunlight, weather and atmosphere which will cause
any surface to gradually fade, chalk, or accumulate dirt or stains or darkening
of the surface of the product due to exposure to ultraviolet light and any
atmospheric conditions); (5) variations or changes in color of TrexTrim
products; (6) improper handling, storage, abuse or neglect of TrexTrim
products by Purchaser, the transferee or third parties; or (7) ordinary wear
and tear. This warranty does not cover painted finishes or coating applied to
the product by Purchaser, any transferee or any third party.
No person or entity is authorized by Trex to make and Trex shall not be
bound by any statement or representation as to the quality or performance
of TrexTrim products other than as contained in this warranty. This warranty
may not be altered or amended except in a written instrument signed by
Trex and Purchaser.
EXCEPT AS SET FORTH ABOVE, THERE ARE NO WARRANTIES,
EXPRESS OR IMPLIED, WITH RESPECT TO TREXTRIM PRODUCTS.
TREX EXPRESSLY EXCLUDES AND DISCLAIMS ANY IMPLIED
WARRANTY OF MERCHANTABILITY AND ANY WARRANTIES OF
FITNESS FOR A PARTICULAR PURPOSE, APPLICATION OR USE.
UNDER NO CIRCUMSTANCES WILL TREX BE LIABLE FOR SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER SUCH
DAMAGES ARE SOUGHT IN CONTRACT, IN TORT (INCLUDING
BUT NOT LIMITED TO NEGLIGENCE AND STRICT LIABILITY)
OR OTHERWISE, AND TREX’S LIABILITY WITH RESPECT TO
DEFECTIVE TREXTRIM PRODUCTS SHALL IN NO EVENT EXCEED
THE REPLACEMENT OF SUCH PRODUCTS OR REFUND OF THE
PURCHASE PRICE, AS DESCRIBED ABOVE.
Some States or Provinces do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitation or exclusion may not
apply to you. This warranty gives you specific legal rights, and you may also
have other rights that vary from State to State or Province to Province.
Copyright © 2013 Trex Company, Inc.