User guide

Problem #1: No stimulation when a transmitter button
is pressed.
The collar has not been activated. The collar must be turned on or it
won’t work at all.
The transmitter intensity dial is set on “N” or “T.” Select a numbered
position.
An antenna is not installed in the transmitter, or is broken or loose.
The antenna must be inserted in the transmitter for proper radio
communication between it and the collar. Check the antenna for
physical damage and replace, if needed.
The batteries in either the collar or the transmitter are dead. Recharge
or replace, as needed.
The collar batteries are not taking a charge. Either you need new bat-
teries or the charging cradle is not working. See whether the collar
light is glowing red while connected to the cradle. The power may not
be working. Try another wall outlet. If using a power strip, make sure
it is switched on and working.
You are using the wrong transmitter. If you own more than one Sport
®
G2 Series transmitter, or train with someone who has a Sport
®
G2
Series unit or other Tri-Tronics product, check that you have not
accidentally switched transmitters.
Problem #2: The Remote Trainer doesn’t have range, or the
range has been significantly reduced.
The antenna is not installed in the transmitter or is broken or loose.
The antenna must be installed in the transmitter for proper function.
Check the antenna for physical damage and replace if needed.
TROUBLESHOOTING GUIDE
Note: cold weather performance
All batteries experience a normal drop in voltage during cold
weather. As a battery powered device, your Remote Trainer can
be affected by normal voltage drops during winter months and
experience such things as:
• Batteries can run down more rapidly
•Unit can be “dead” before you expected based on last charging
•Stimulation can be less strong
•Unit can turn itself off while training (evidence of low
batteries)
For best performance during winter months, follow these guidelines:
1.Keep the unit at room temperature when it is not being used.
Do not store overnight in unheated areas such as vehicles, sheds,
or garages. When traveling, transport your Remote Trainer in
the passenger cab, not in the back of the truck.
2.Charge the unit at room temperature. If the unit is cold, give
it two hours to reach room temperature before charging.
3.Charge more frequently and allow a full charge whenever possible.
Note: The Sport
®
Series collar may be left on charge when not
in use (“trickle charge”).
4.Check frequently for the low battery indicator, and always check
just prior to training.