Owner's manual

Problem #2: The Remote Trainer doesn’t have range, or the
range has been significantly reduced.
The antenna is not installed in the transmitter or is broken or loose.
The antenna must be installed in the transmitter for proper function.
Check the antenna for physical damage and replace if needed.
You are using the short range antenna. The Mighty Micro Antenna
gives 2/3rds of normal range. Use the regular antenna for
maximum range.
Either you or the dog is shielded by a metal structure. Metal fences,
chain link dog enclosures, screen doors, buildings, and other metal
structures can affect the radio signal. Operate the Remote Trainer
away from these structures.
The receiver is on backwards. Position the collar so that the light faces
toward the dog’s nose.
You’re experiencing temporary radio interference. Radio signals from
nearby CBs and walkie talkies can reduce range. Wait a short while
then try again, or move to another area.
Problem #3: The stimulation seems too high, not high enough,
or the dog does not seem to feel it at all.
The collar strap is not tight enough. The collar should be snug.
Contact points must press against the dog’s skin to provide efficient,
consistent stimulation.
Problem #1: No stimulation when a transmitter button
is pressed.
The collar has not been activated. The collar must be turned on or it
won’t work at all.
The transmitter intensity dial is set on “N,” “T,” or “A.”
Select a numbered position.
An antenna is not installed in the transmitter, or is broken or loose.
The antenna must be inserted in the transmitter for proper radio
communication between it and the collar. Check the antenna for
physical damage and replace, if needed.
The batteries in either the collar or the transmitter are dead.
Recharge or replace, as needed. .
The collar batteries are not taking a charge. Either you need new
batteries or the charging system is not working. See whether the
cradle light is glowing red while connected to the charger. The power
may not be working. Try another wall outlet. If using a power strip,
make sure it is switched on and working.
You are using the wrong transmitter. If you own more than one
G2 Field or Pro Series transmitter, or train with someone who has
another Tri-Tronics product, check that you have not accidentally
switched transmitters.