Use and Care Manual

12
TROUBLESHOOTING
Symptom Probable Cause Remedy
Machine does not turn on
• the plug is incorrectly posi-
tioned in the electrical outlet
• the machine switch is not on
• plug in again
• turn the switch on
Display lights are not on
• the machine switch is not on • turn the switch on
Fan is working but there
is no heat
• heating system is out of order • turn the machine off and contact
the nearest service center
Heater is working but the
fan is not working
• the fan is out of order
• foreign material is stuck on
the fan
• turn maching off and contact the
nearest service center
• remove the foreign material
Not dehydrating
• too much food on the tray
• food is overlapping on the tray
• fan is slow
• reduce the food quantity
• evenly spread food on the tray
• turn the machine off and contact
the nearest service center
Water drops on the door • too much food on the tray
• food contains too much water
• reduce the food quantity
• reduce the food quantity and
increase the dehydration time
Over heating or little
heating
• temperature control system is
not working properly
• turn the machine OFF and con-
tact the nearest service center
Foods are not evenly
dehydrated
• the thickness of food is not
even
• too much food on the tray
• foods on upper or lower tray
• evenly slice the food
• reduce the food on the tray
• choose the correct tray
Abnormal sound from
the fan
• the fan is out of order • turn the machine OFF and con-
tact the nearest service center