User manual

9
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In the event of your appliance requiring service, or if
you wish to purchase spare parts please contact your
local Tricity Bendix Service Force Centre by
telephoning:
08705 929929
Your call will be routed the Service Force Centre
covering your post code area.
For the address of your local Service Force Centre
and further information about Service Force, please
visit the website at www
.serviceforce.co.uk
For service in the Republic of Ireland contact
Tricity Bendix
Long Mile Road
Dublin 12
Telephone: [phone].
Before calling out an engineer, please ensure you
have read the details under the heading 'Something
Not Working?'.
When you contact the Service Centre you will need
to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of the fault
4. The model and serial number of the appliance
(found on the rating plate)
5. The purchase date
Please note that a valid purchase receipt or
guarantee documentation is required for in-
guarantee service calls.
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For general enquiries concerning your Tricity Bendix appliance or for further information on Tricity Bendix
products, you are invited to contact our Customer Care Department by letter or telephone as follows:
Customer Care Department
Tricity Bendix
55-77 High Street
Slough
Berkshire
SL1 1DZ
Tel: [phone] calls to this number may be recorded for training purposes.
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Tricity Bendix standard
guarantee conditions
This guarantee is in addition to your statutory and
other legal rights.
We Tricity Bendix undertake that if within 12 months of
the date of the purchase this TRICITY BENDIX
appliance or any part thereof is proved to be defective
by reason only of faulty workmanship or materials, we
will, at our option, repair or replace the same FREE
OF ANY CHARGE for labour, materials or carriage on
condition that:
The appliance has been installed correctly and
used only on the electrical supply stated on the
rating plate.
The appliance has been used for normal
domestic purposes only, and in accordance with
the manufacturer's operating and maintenance
instructions.
The appliance has not been serviced,
maintained, repaired, taken apart or tampered
with, by any person not authorised by us.
All service work under this guarantee must be
undertaken by a Tricity Bendix service
Representative or authorised agent.
Any appliance or defective part replaced shall
become our property.