User's Guide

Using the desktop hub 72
Using the accessory battery and charger 73
Chapter 7: Using the camera 73
Taking photos and videos 74
Changing camera settings 75
Advanced camera settings 75
Enable the Camera app to access your location to geo-tag photos 75
Viewing photos and videos 75
Chapter 8: Using the pre-installed apps 76
Trimble EMPOWER Hub 76
Trimble GNSS Status utility 76
Bundled Google apps 76
Getting more apps 78
Chapter 9: Troubleshooting, downloading updates, and repair 78
Troubleshooting 78
Further assistance and support with the Android 10 operating system 78
Performance issues 79
Device is running slowly, restarts or crashes frequently 79
Check for Android updates 79
Check storage and free up space 79
Check for app updates 79
Close apps that you are not using 79
See if an app is causing the issue 80
EMPOWER module issues 81
My field software doesn’t recognize my EMPOWER module 81
The EMPOWER Hub doesn’t show my module 81
Wireless connectivity issues 81
Wi-Fi speed is slow 81
Power and battery issues 81
Battery will not charge 81
Device will not start up 82
Device suddenly turned off during use 82
Device shut-down when warm-swapping the battery 82
Restarting or resetting the operating system 83
Restarting your (unresponsive) device 83
Resetting your device to factory default settings 83
Operating system and software updates 84
Android 10 Updates 84
Software downloads and updates 84
Repairing your device 84
Trimble Ranger 5 Data Collector / Trimble TSC5 Controller User Guide |14