User's Manual

Page 59
E Series Data Radio – User Manual
© Copyright 2005 Trio DataCom Pty. Ltd.
Part K – Support Options
Website Information
The Trio DataCom website support contains links to e-mail and
telephone support, technical notes, manuals, software updates.
Please go to www.trio.com.au/support.htm.
E-mail Technical Support
E-mail your questions to [e-mail].
When e-mailing questions to our support staff, make sure you tell
us the exact model number (and serial number if possible) of the
Trio equipment you are working with. Include as much detail as
possible about the situation, and any tests that you have done
which may help us to better understand the issue. If possible,
please include your telephone contact information should we wish
to further clarify any issues.
Telephone Technical Support
Telephone support is available at our head office telephone number
Australia: ([phone] during Eastern Australian business
hours (9am-5pm).
Contacting the Service
Department
The Service department may be contacted by e-mail to
[e-mail] , or by telephone during Eastern Australian
business hours.
Part M – Support Options