User's Manual

Page 52
M Series Data Radio – User Manual
© Copyright 2004 Trio DataCom Pty. Ltd.
Part J – Support Options
Website Information
The Trio DataCom website support contains links to e-mail and
telephone support, technical notes, manuals, software updates.
Please go to www.trio.com.au/support.htm.
E-mail Technical Support
E-mail your questions to [e-mail].
When e-mailing questions to our support staff, make sure you tell us
the exact model number (and serial number if possible) of the Trio
equipment you are working with. Include as much detail as possible
about the situation, and any tests that you have done which may help
us to better understand the issue. If possible, please include your
telephone contact information should we wish to further clarify any
issues.
Telephone Technical Support
Telephone support is available at our head office telephone number
Australia: ([phone] during Eastern Australian business hours
(9am-5pm).
Contacting the Service
Department
The Service department may be contacted by e-mail to
[e-mail] , or by telephone during Eastern Australian
business hours.
Part J – Support Options