User's Manual

163
Document Number: 0100SM1401 Issue: 12-16
Firmware Updating and Factory Default Information LEDs
In some circumstances a firmware update or factory default might be required. A special LED sequence is shown during this phase.
COM 1 RxD / TxD COM 2 RxD / TxD Sync / RxSig Pwr / Tx
Firmware
upgrade
Amber Amber Amber Amber
Factory Defaults Green Green Green Green
Firmware Upgrade: All LEDs flash AMBER (as shown in table above) - 1 second ON and 1 second OFF
Factory Default: (as shown in table above) will first illuminate all LEDs to a solid green state to indicate a factory default
process has been initiated. Once the factory default process has begun, the LEDs will begin a sequence of flashing green
LEDS until the process has been completed.
1. Click on the ‘Maintenance’ button located along the top of the page.
2. Select the ‘Firmware Management’ button along the left hand side of the page. The firmware upload page will now be
displayed as shown below.
Firmware Update Procedure
Ensure that an Ethernet cable is connected from the PC’s LAN port to an Ethernet port of the Q data radio, and the unit’s IP
address is entered into the web browser. Check the serial number displayed in the HTML page against the Q data radio that you
are about to update. The serial number can be found in center of the home page as shown across the page.
3. To select the new firmware pack you wish to upload, click on the Browse/Choose File button.
4. Locate the .tpk file which contains the new firmware. Select the file and click on “Open”. The page should now display the name of
the tpk file chosen in the upload firmware pack section.
5. Click the ‘Upload Firmware’ button. If there is an existing firmware pack located in the Alternate Firmware section, the
radio will display a message, indicating that the alternate pack is about to be over written by the new firmware pack. Click OK
to continue.
6. This process can take up to 10 minutes, wait until the new firmware pack is displayed within the Alternate Firmware
section.
7. Once the firmware has successfully uploaded and unpacked in to the alternate firmware location, click the ‘Activate
Alternate’ button.
8. During this phase, all 5 LED indicators will flash amber simultaneously. After 4 to 5 minutes the Q data radio will re-boot
and the new firmware will be activated.
After a successful activation, the new firmware pack should be displayed within the ‘Current Firmware’ section.