Owner’s Manual Console KVM Switch with IP Access Models: B020-U08-19-IP, B020-U16-19-IP PROTECT YOUR INVESTMENT! Register your product for quicker service and ultimate peace of mind. You could also win an ISOBAR6ULTRA surge protector—a $50 value! www.tripplite.com/warranty 1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support Copyright © 2015 Tripp Lite. All rights reserved.
Table of Contents 1. FCC Information 3 6.4.8 Local Console OSD F8 Logout Function 14 2. User Notice 3 6.4.9 Local Console Pushbuttons 14 3. Package Contents 3 6.4.10 Local Console Hotkey Commands 14 4. Introduction 3 4.1 Overview 3 4.2 Features 4 4.3 System Requirements 4 4.3.1 Optional External Console 4 4.3.2 Computers 4 4.3.3 Remote Console 4 4.3.4 Supported Browsers 4 4.3.5 Custom KVM Cable Kits 4 4.3.6 Operating Systems 5 4.4 Components 6.
1. FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
. Introduction (continued) 4.2 Features • 1U Console KVM Switch with built-in IP access – integrated 19 in. LCD monitor, keyboard and touchpad. • Connect either USB or PS/2 computers using P778-Series USB/PS2 Combo KVM Cable Kits – no need for separate cable kits. • Control up to 8 (B020-U08-19-IP) or 16 (B020-U16-19-IP) computers on a single KVM switch. • Remotely access computers via LAN, WAN or Internet via the Windows™ or Java browser clients.
4. Introduction (continued) 4.3 System Requirements (continued) 4.3.6 Operating Systems Supported operating systems are shown in the table, below: Operating System Windows Linux RedHat Linux SuSE Linux Mandriva (Mandrake) UNIX AIX Versions Supported 2000 and higher 7.1 and higher 8.0 and higher 9.0 and higher 4.3 and higher Operating System UNIX Free BSD UNIX Sun Novell Netware Mac DOS Versions Supported 4.2 and higher Solaris 8 and higher 5.0 and higher OS 9 and higher 6.22 and higher 4.
4. Introduction (continued) 4.4 Components (continued) 4.4.2 Rear View Note: The B020-U08-19-IP model is shown in the below diagram. The B020-U16-19-IP model differs only in the number of KVM ports. 6 1 2 4 3 5 1 Power Socket: This is a standard C14 AC power socket. The power cord that comes with the unit plugs in here. 4 LAN Port: The cable that connects the KVM switch to a LAN, WAN, or Internet plugs in here.
5. Installation 5.1 General Safety Instructions • Read all of these instructions. Save them for future reference. • Follow all warnings and instructions marked on the device. • Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. • Do not use the device near water. • Do not place the device near, or over, radiators or heat registers. • The device cabinet is provided with slots and openings to allow for adequate ventilation.
5. Installation (continued) 5.2 Standard Rack Mounting The NetDirector Console KVM Switch with IP Access is designed for mounting in a 1U rack system. For convenience, a rack mounting kit is included with your console KVM switch for quick installation. The various mounting options are explained in the sections that follow. Standard Rack Mounting The standard rack mounting brackets that come attached to the console KVM switch allow the unit to be installed in a standard 1U rack by a single individual. 1.
5. Installation (continued) 5.4 LCD OSD Configuration The LCD Buttons The Adjustment Settings The LCD OSD allows you to set up and configure the LCD display. Four buttons are used to perform the configuration, as described in the table below: An explanation of the LCD OSD adjustment settings is given in the table below: Button Function MENU When you have not entered the LCD OSD Menu function, pressing this button invokes the Menu function and brings up the Main Menu.
5. Installation (continued) 5.6 Network Setup-IP Address Configuration In order to configure a fixed IP address, you will need to access the KVM switch in one of three ways; Local Console, IP Installer or Browser. 5.6.1 Local Console Note: The local console OSD only allows you to configure IPv4 network settings. For IPv6, access the Web Management Interface or Remote Session OSD. 1. When accessing the console KVM switch for the first time, a prompt will appear asking for a Username and Password.
5. Installation (continued) 5.6.3 Browser If the KVM Switch is on a network that does not have a DHCP server to automatically assign an IP address, it boots with a default IP address. The default IPv4 and IPv6 addresses can be found on the sticker on the bottom of the unit. 4. Click on the Network icon at the top of the page. The Network page appears: 1. On a computer/server that is on the same network as your console KVM switch, set the computer/server’s IP address to 192.168.0.
6. KVM Operation Computers connected to the KVM switch can be accessed via the local console or over IP. This chapter discusses the basic operation of the KVM switch, both locally and remotely. 6.1 Sharing USB Peripheral Devices The USB 1.1 port on the LCD panel of the console KVM switch can be used to share USB peripherals between connected computers. Simply connect a USB device to this port, and any connected computer you switch to will have access to the device.
6. KVM Operation (continued) 6.4 Local Console Port Access Once logged into the KVM, you can access connected computers via the local console using the Local Console OSD, Local Console Pushbuttons or Hotkey Commands. The following sections describe all of the ways in which you can access connected computers via the local console. 6.4.
6. KVM Operation (continued) 6.4.6 Local Console OSD F6 Broadcast Mode (BRC) Broadcast Mode is an Administrator-ONLY function. Clicking the F6 at the top of the OSD or pressing the [F6] key invokes Broadcast Mode. When this function is in effect, commands sent from the console are broadcast to all available computers on the installation.
6. KVM Operation (continued) 6.4.10 Local Console Hotkey Commands (continued) • The Station Number precedes the Port Number. • Station and Port numbers are always 2 digits, so 1 - 9 becomes 01 - 09. For example, a computer attached to Port 7 of Station 15 has a Port ID of 15-07. Hotkey Beeper Control To toggle the Beeper on and off, key in the following hotkey combination: 1. Invoke Hotkey Mode. 2. Key in [B]. After you press [B], the Beeper toggles On or Off.
6. KVM Operation (continued) 6.4.10 Local Console Hotkey Commands (continued) Hotkey Summary Table Note: All of the hotkey commands in this table require Hotkey Mode to be invoked prior to implementing the hotkey command. (See page 14 for details on invoking Hotkey Mode.) Hotkey Operation Hotkey Command Description Selecting the active port [Station ID], [Port ID], [Enter] Switches the KVM focus to the Station and Port entered in this command. (See page 14 for details on Port ID numbering.
6. KVM Operation (continued) 6.5.2 Logging In via the AP Windows Client In the event you do not want to connect to the KVM switch via web browser, you can use the AP Windows Client located on the CD to provide non-browser access to the KVM switch via a Windows computer. Note: The AP Windows Client requires that Direct X 8.0 or higher be installed on your computer. 1. Save the AP Windows Client from the CD to a desired location on your Windows computer. 2.
6. KVM Operation (continued) 6.5.3 Logging In via the AP Java Client Computers not running Windows can use the AP Java Client located on the CD to provide non-browser access to the KVM switch. 4. A prompt appears asking you to enter your username and password. If accessing the KVM for the first time, enter in the username administrator and the password password. For security purposes, it is strongly recommended that you change the username and password on this account to something unique.
6. KVM Operation (continued) 6.6.1 Port Access via Remote OSD The remote OSD displays the ports and KVM stations in the installation in a tree format. KVM stations are displayed with a +/- sign next to them, which when clicked will display or hide the ports on that KVM. To access a port in the installation, you can double-click on the desired port or use the [ ] and [ ] keys to highlight it and hit the [Enter] key. 6.6.
6. KVM Operation (continued) 6.6.3 Mouse Synchronization When accessing connected computers over IP, there are two mouse pointers; one for the local computer accessing the KVM and one for the remote computer connected to the KVM. When remotely accessing computers connected to the KVM switch, a Video Auto Sync is performed, at which time the local and remote mouse pointers are automatically aligned.
6. KVM Operation (continued) 6.6.4 Remote Auto Scan When Auto Scan Mode is invoked via the remote OSD toolbar, the KVM begins scanning according to the Scan Select and Scan Duration settings in the Configuration tab of the remote OSD (see page 31 for details). During an auto scan, normal keyboard and mouse functionality is suspended.
6. KVM Operation (continued) 6.6.6 Remote Control Panel When accessing connected computers over IP, a control panel appears in the lower-right corner of your screen. The remote control panel allows you to perform tasks and edit settings related to the remote session. The icons provided in the remote control panel are described in the following section. Configuring the Hotkeys If you find the default hotkey commands inconvenient, you can configure them by following these steps: 1.
6. KVM Operation (continued) 6.6.6 Remote Control Panel (continued) The table describes each of the settings in the Video Settings screen: Setting Description Screen Position Adjust the horizontal and vertical position of the remote computer window by clicking the arrow buttons. Auto-Sync Click the Auto-Sync button to automatically synchronize the remote screen with the local screen. Note: Upon performing an Auto-Sync, the local and remote mouse pointers are automatically synced as well.
6. KVM Operation (continued) 6.6.6 Remote Control Panel (continued) The buttons on the button bar are toggles. Their actions are explained in the table: Button Description Enable/Disable Chat: When disabled, this icon displays next to the disabled user’s name in the User List panel of all users’ message boards. Messages directed to the disabled user are not displayed on the message board. The button is shadowed when disabled.
7. Administration Administration of the KVM switch can be done through three different interfaces; Local Console OSD, Web Interface and Remote OSD. The Web Interface and Remote OSD give you the most administrative access to the KVM, whereas the settings in the Local OSD are more limited. The table details which settings are available in each interface, and whether those settings are accessible to Administrators, ordinary Users or both.
7. Administration (continued) 7.1 Local Console OSD Upon logging into the Local Console OSD, the main page appears (see figure). Administrators have access to all features in the OSD, whereas Users have access to everything except the F4 Admin page and the F6 Broadcast (BRC) function. The Local Console OSD administrative settings are described in the following section. 7.1.1 Local Console OSD F2 LIST Function This function lets you tailor the list of ports the OSD will display on the Main Screen.
7. Administration (continued) 7.1.2 Local Console OSD F3 Settings (SET) Page (continued) The settings in the F3 SET page are explained in the following table: Setting Description OSD HOTKEY Select the hotkey sequence that invokes the OSD (both Local Console OSD and Remote OSD); [Scroll Lock, Scroll Lock] or [Ctrl, Ctrl]. This is set to [Scroll Lock, Scroll Lock] by default. PORT ID DISPLAY POSITION This setting allows you to position the Port ID anywhere on the screen.
7. Administration (continued) 7.1.3 Local Console OSD F4 Administration (ADM) Page This Administrator-only page allows administrators to configure the settings of the KVM switch. To change a setting: 1) Double-click on it, or highlight it and press the [Enter] key. 2) After you select an item, a submenu with more choices will appear. To make a selection, double-click on a choice or highlight it and press the [Enter] key.
7. Administration (continued) 7.1.3 Local Console OSD F4 Administration (ADM) Page (continued) Setting Description KEYBOARD LANGUAGE Sets the language for an external keyboard connected to the KVM’s external keyboard port. To select a keyboard language, doubleclick on the desired language or highlight it and hit the [Enter] key. You can choose between US English, UK English, German, Swiss German, French, Hungarian, Italian, Japanese, Korean, Russian, Spanish, Swedish and Traditional Chinese.
7. Administration (continued) 7.1.4 Local Console Firmware Upgrade (continued) Firmware Upgrade Recovery In the event of a firmware upgrade failure, or an aborted firmware upgrade, perform a firmware upgrade recovery by doing the following: 1. Power OFF the switch. If it is part of a daisy-chain, disconnect it from the chain. 2. Connect the firmware upgrade cable to the firmware upgrade port. 3. Slide the Firmware Upgrade Recovery Switch to the Recover position. 4.
7. Administration (continued) 7.2.2 Remote OSD Configuration Tab The Configuration tab (see diagram) allows administrators and users to set up their working environment. A separate profile for each is stored by the OSD and is activated according to the username and password provided during login. The settings in the Configuration tab are described in the table below. Setting Description Set Language Determines which language the OSD menus are displayed in.
7. Administration (continued) 7.2.3 Remote OSD Administration Tab (continued) General Information The General Information screen displays the Device Name, MAC Address, Firmware Version, IPv4 address and IPv6 address of the KVM switch. The Device Name can be customized by an administrator, but defaults at the KVM model name. The Firmware Version displayed is that of the IP Access firmware. (See page 40 for details on Firmware Upgrade.
7. Administration (continued) 7.2.3 Remote OSD Administration Tab (continued) User Management – Permissions The following permissions are included in the Add User and Edit User screens of the User Management tab, and determine what access rights are available to each account: • Win Client: When selected, the corresponding account can access the KVM switch using the Windows Client in the Web Management Interface and the non-browser AP Windows Client.
7. Administration (continued) 7.2.3 Remote OSD Administration Tab (continued) ANMS The Advanced Network Management Settings (ANMS) screen box allows you to set up login authorization management from an external source. From this screen, administrators can set up remote management via RADIUS and/or LDAP/S, and set up the access port and MAC address for the Windows-based log server.
7. Administration (continued) 7.2.3 Remote OSD Administration Tab (continued) ANMS – LDAP/S Configuration To allow authentication and authorization via LDAP or LDAPS, the active directory’s LDAP Schema must be extended so that an extended attribute name for the KVM – permission – is added as an optional attribute to the person class. 4. A warning message appears. Click Continue to bring up the Create New Attribute dialog box. 5. Fill in the dialog box and click OK.
7. Administration (continued) 7.2.3 Remote OSD Administration Tab (continued) 4. Select the Attributes tab of the person Properties screen and click the Add button. 4. Right-click on the user’s name and select properties. 5. Select the Attribute Editor tab of the screen that appears. Select permission from the list and then click Edit. 5. Select permission from the list that appears and then click OK. 6. Replace the value shown with the desired KVM permission attribute value.
7. Administration (continued) 7.2.3 Remote OSD Administration Tab (continued) Access rights examples are given in the table: Access Rights String Description 10.0.0.166&w,v The corresponding account can access the KVM assigned to IP address 10.0.0.166 via the Windows browser and nonbrowser applications, but only has view-only access to the connected computers. The corresponding account does not have access to any other KVMs administered by the LDAP/S server. 10.0.0.164&c;10.0.0.
7. Administration (continued) 7.2.3 Remote OSD Administration Tab (continued) Starting the OpendLDAP Server To start the OpenLDAP Server, run slapd (the OpenLDAP Server executable file) from the command line. slapd supports a number of command line options, the most important option is the d switch that triggers debug information.
7. Administration (continued) 7.2.3 Remote OSD Administration Tab (continued) Using the New Schema To use the new schema, do the following: 1. Save the new schema file (e.g., B020-U08-19-IP.schema) in the / OpenLDAP/ schema/ directory. 2. Add the new schema to the slapd.conf file, as shown in the figure: If any filters have been configured, they appear in the IP filter and/or MAC filter list boxes. To remove a filter from the list, simply click on it and hit the corresponding Remove button.
7. Administration (continued) 7.2.3 Remote OSD Administration Tab (continued) Customization – Working Mode The Working Mode section allows administrators to toggle particular KVM functions ON/OFF. The table describes the functions that can be controlled: Customization The Customization screen allows administrators to upgrade the IP firmware of the KVM and configure settings related to KVM operation. The sections that follow discuss the settings you will find on this page.
7. Administration (continued) 7.2.3 Remote OSD Administration Tab (continued) Customization – I/O The first column to the right of the port numbers specifies the operating system of the computer connected to the corresponding port. Click on this field to toggle between PC, Mac1, Mac2 and Sun. The default is PC. Note: If your Mac computer does not respond properly when Mac1 is selected, you should set it to Mac2. The next column shows whether the corresponding port is a Quick View port.
7. Administration (continued) 7.3.1 General Information As previously mentioned, the General Information page is the first page you see upon logging into the Web Management Interface. When navigating through the Web Management Interface, you can always display the General Information page by clicking on the icon at the top of the screen.
7. Administration (continued) 7.3.2 Network (continued) IP Installer Settings An IP Installer utility is provided on the CD that comes with the KVM switch, which gives you a simple way to ascertain and configure the KVM’s IP address. When invoked, the IP Installer scans the network for B020-U08-19-IP and B020-U16-19-IP devices and displays the ones it finds. The settings found in this page limit what the IP Installer is allowed to do.
7. Administration (continued) 7.3.4 ANMS LDAP Authentication Settings To allow authentication and authorization via LDAP/S, do the following: 1. Check the Enable checkbox. 2. Select LDAP or LDAPS. 3. Check the Enable Authorization checkbox. 4. Enter the appropriate IP address and access port for the LDAP or LDAPS server in the LDAP Server IP and Port fields. The default port number for LDAP is 389, and is 636 for LDAPS. 5.
7. Administration (continued) 7.3.4 ANMS (continued) Extend and Update the Active Directory Schema – Create a New Attribute 1. Open Control Panel Administrative Tools Active Directory Schema. 2. In the left panel of the screen that comes up, right-click Attributes. Extend and Update the Active Directory Schema – Extend the Object Class with the New Attribute 1. Open Control Panel Administrative Tools Active Directory Schema. 2. In the left panel of the screen that comes up, select Classes. 3.
7. Administration (continued) 7.3.4 ANMS (continued) 5. Select permission from the list that appears and then click OK. Extend and Update the Active Directory Schema – Edit Active Directory Users with the Extended Schema 1. Run ADSI Edit. (Installed as part of the Support Tools). 2. Open domain, and navigate to the cn=users dc=tripplite dc=com node. 3. Locate and highlight the user you wish to edit. (Our example uses jason.) 6. Replace the value shown with the desired KVM permission attribute value.
7. Administration (continued) 7.3.4 ANMS (continued) OpenLDAP Server OpenLDAP is an open source LDAP server designed for UNIX platforms. A Windows version can be downloaded from: http://download.bergmans. us/openldap/openldap-2.2.29/openldap-2.2.29-db-4.3.29-openssl.9.8awin32_Setup.exe. Access rights examples are given in the table: Access Rights String Description 10.0.0.166&w,v The corresponding account can access the KVM assigned to IP address 10.0.0.
7. Administration (continued) 7.3.4 ANMS (continued) Starting the Open LDAP Server To start the OpenLDAP Server, run slapd (the OpenLDAP Server executable file) from the command line. slapd supports a number of command line options, the most important option is the d switch that triggers debug information.
7. Administration (continued) 7.3.4 ANMS (continued) 3. Restart the LDAP server. 4. Write the LDIF file and create the database entries in init.ldif with the ldapadd command, as shown in the following example: ldapadd -f init.ldif -x -D “cn=Manager,dc=tripplite,dc=com” -w secret Using the New Schema To use the new schema, do the following: 1. Save the new schema file (e.g., B020-U08-19-IP.schema) in the / OpenLDAP/ schema/ directory. 2. Add the new schema to the slapd.
7. Administration (continued) 7.3.6 Customization Client Timeout Control If there is no keyboard/mouse input for the amount of time specified here, the logged-in user is automatically logged out, and must enter their username and password in order to regain access to the KVM switch. The default is 0, which disables the Timeout function. The Customization screen allows administrators to configure settings related to KVM operation. The sections that follow discuss the settings you will find on this page.
7. Administration (continued) 7.3.7 Maintenance The Maintenance page allows administrators to upgrade the IP firmware of the KVM switch, as well as backup and restore the KVM configuration settings and user profiles. Backup Configuration / User Accounts This section of the page gives you the ability to back up the KVM’s configuration settings and user profile information. Firmware Upgrade To upgrade the KVMs IP firmware, follow the steps below: 1. Download the firmware upgrade file from www.tripplite.
7. Administration (continued) 7.4 Log Server Menu Bar The Menu bar consists of four drop-down menus: • Configure • Events • Options • Help The Windows-based Log Server is an administrative utility that records all the events that take place on selected KVM switch units and writes them to a searchable database. This chapter describes how to install and configure the Log Server. Note: The Log Server requires the Microsoft Jet OLEDB 4.0 driver in order to function properly.
7. Administration (continued) 7.4 Log Server (continued) Events The Events menu consists of two items; Search and Maintenance. Maintenance This function allows the Administrator to remove all records that have passed their expiration limit. (See Limit on page 52 for details.) In order to delete old files from the log server, the maintenance function must be performed. Search Search allows you to search for events containing specific words or strings.
7. Administration (continued) 7.4 Log Server (continued) The List Panel The List panel contains the following fields: Field Description Recording Determines whether the Log Server records log events for the corresponding KVM switch. If this checkbox is checked, the field displays Recording, and log events are recorded. If this checkbox is not checked, the field displays Paused, and log events are not recorded for the corresponding KVM.
8.
8. Specifications (continued) 8.2 Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table: PC Keyboard [Shift] [Ctrl] Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the [Ctrl] key is used in conjunction with other keys.
9. Warranty and Product Registration 1-YEAR LIMITED WARRANTY TRIPP LITE warrants its products to be free from defects in materials and workmanship for a period of one (1) year from the date of initial purchase. TRIPP LITE’s obligation under this warranty is limited to repairing or replacing (at its sole option) any such defective products. To obtain service under this warranty, you must obtain a Returned Material Authorization (RMA) number from TRIPP LITE or an authorized TRIPP LITE service center.