ty : r a ite ty an tionay fo ipp L rran r ar a d Tr wa W istr ne to EE om/ g nli FR e.c Re er o in a pplit ist Owner’s Manual tri w . g o re ce t ww w n a — ch uct od pr NetDirector Cat5 IP KVM Switches Models: B064-016-04-IP, B064-016-02-IP, B064-032-02-IP, B064-032-04-IP FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
Table of Contents Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Port Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 The Port Selection Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 The Port Selection List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents RADIUS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 LDAP / LDAPS Authentication and Authorization Settings . . . . . . 47 LDAP Configuration — Active Directory . . . . . . . . . . . . . . . . . . . . 47 Create a Start Menu Shortcut Entry . . . . . . . . . . . . . . . . . . . . . . . . . 48 Extend and Update the Active Directory Schema . . . . . . . . . . . . . . . 48 OpenLDAP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction Overview The NetDirector Matrix KVM Switch with Multi-User IP Access allows both local and remote operators to monitor and access multiple computers from a single console. For example, a single B064-032-04-IP can control up to 32 computers.
Introduction Remote Console Computers • Browsers must support 128-bit SSL encryption. • For the browser-based Java Applet and AP Java Client, the latest version of Sun’s Java Runtime Environment (JRE) V6, Update 3 or higher must be installed. • For the Log Server, you must have the Microsoft Jet OLEDB 4.0 or higher driver installed. • For best results we recommend that the computers used to access the switch have at least a Pentium III, 1 GHz processor, with their screen resolution set to 1024 x 768.
Introduction Browsers Supported browsers for users that remotely log into the B064-Series KVM Switches include the following: Browser Version Internet Explorer 6 and higher Firefox 1.5 and higher Mozilla 1.7 and higher Safari 2.0 and higher Opera 9.0 and higher Netscape 8.1 and higher Components Front View 1 2 3 4 No.
Introduction Components (continued) Rear View 1 2 5 3 4 No. Component 6 7 8 Description 1 Power Socket The included power cord connects here. 2 Power Switch Press to turn the KVM switch On/Off. 3 Secondary LAN Port (LAN 2) Primary LAN Port (LAN 1) The cable that connects the KVM switch to the backup network plugs in here. 5 Grounding Terminal Connect the included grounding wire to this terminal to ground the KVM switch.
Hardware Setup Before You Begin General Safety Instructions • Read all of these instructions. Save them for future reference. • Follow all warnings and instructions marked on the device. • Use of this equipment in life support applications where failure of this equipment can reasonably be expected to cause the failure of the life support equipment or to significantly affect its safety or effectiveness is not recommended.
Hardware Setup Rack Mounting Safety Instructions • Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack. • Always load the rack from the bottom up, and load the heaviest item in the rack first.
Hardware Setup Single Station Installation (continued) 6. Optional: Connect a second Cat5e cable from the network into the KVM switch’s backup (secondary) network port (LAN 2). 7. Optional Dial-In Modem Connection: Use Cat5e cable to connect the KVM switch’s Modem port to the included RJ45 to DB9 Adapter, and connect the adapter’s DB9 connector to the modem’s DB9 port. 8. Use the included grounding wire to ground the unit.
Hardware Setup Two Stage Installations (continued) 5. Plug the power cord that came with the cascaded KVM switch into its Power Socket, and then into a Tripp Lite Surge Suppressor, Uninterruptible Power Supply (UPS) or PDU. 6. Repeat these steps for any other Second Stage units you wish to connect. 7. First power on the B064-Series KVM Switch and then power on all second-stage KVM switches. 8. Turn on the power to all of the connected computers/servers.
Super Administrator Setup The B064-Series KVM Switches supports three types of users, as shown in the table below: User Type Description Super Administrator Super Administrators have full access to all Ports and Devices in the KVM installation. They can manage all aspects of the installation. Administrator Administrators have access to Ports and Devices that are authorized by the Super Administrator. They can manage Users and Groups and configure their personal working environment.
Super Administrator Setup NIC Settings The B064-Series KVM Switch is designed with two network interfaces. The NIC Setting section of the Network tab allows you to assign a single IP Address and DNS Server for both network interfaces, or to assign a separate address for each. 2. Go to the IP Installer file that you just saved and run the IPInstaller. exe file.
Super Administrator Setup NIC Settings AP Windows Client You can use the network address found here to access the B064-Series KVM Switch. Once you login to the KVM switch, you can change the IP Address using the instructions in the Local Server and Browser sections of this chapter. For computers running Windows, the B064-Series KVM Switch’s IP address can be determined using the AP Windows Client that comes on the B064-Series KVM Switch CD.
Accessing the B064-Series KVM Switch The B064-Series KVM Switches can be accessed in the following ways: via local console, an internet browser, the AP Windows Client and/or the AP Java Client. Operating the KVM switch and configuring its settings is done the same regardless of how you connect to the B064-Series KVM Switch; the only difference is the way in which you establish the connection. This chapter describes the login procedures for each of these methods.
Accessing the B064-Series KVM Switch AP Windows Client Login In some cases, the Administrator may not want the B064-Series KVM Switches to be available via browser. The Windows AP Client allows Windows systems users access to the KVM switch without having to go through a browser. The AP Windows Client can be found in the Download Section of the OSD or on the CD that came with your B064-Series KVM Switch.
Accessing the B064-Series KVM Switch The Tools Menu Tools Menu operations are performed after you connect to the B064-Series KVM Switch, but before you switch to remote view. There is only one option in the Tools Menu; Hotkey Setup. (See page 19 for details) AP Java Client Login In those cases in which the Administrator does not want the B064Series KVM Switch to be available via browser and the remote user is not running Windows, the AP Java Client provides access to the KVM switch. 1.
The OSD Main Page After you have successfully logged into the B064-Series KVM Switch, the OSD Main Page appears. This chapter describes the functionality of the OSD Main Page. The OSD Main Page When the OSD Main Page appears, the Port Access page is displayed. There is an icon bar across the top of the page, as well as a hidden Control Panel at the upper or lower center of the screen that becomes visible when you mouse over it: Note: The screen shown depicts a Super Administrator’s page.
The OSD Main Page The Control Panel The Control Panel consists of three rows: a row of icons at the top, with two text rows below. The Control Panel is only available when accessing the KVM switch remotely, and will not be accessible via the local console. Ordinarily, the text bars display the video resolution and IP address of the device at the remote location. As the mouse pointer moves over the icons in the icon bar, the information in the text bar changes to describe the icon’s function.
The OSD Main Page Hotkey Setup (continued) The following steps will enable you to reconfigure the default Hotkey combinations: 1. Highlight the Action you wish to change and click Start. 2. Key in the Function keys (one at a time). The key names appear in the key field as you press them. 3. When you have finished keying in your sequence, click Stop. 4. Click Set. 5. Click Close. Note: You can use the same function keys for more than one action, as long as the first key is not the same.
The OSD Main Page Video Options (continued) The settings in the Video Options screen are given in the table below: Action Description Screen Position Adjust the horizontal and vertical position of the remote computer window by clicking the Arrow buttons. Auto-Sync Click Auto-Sync to have the vertical and horizontal offset values of the remote screen automatically detected and synchronized with the local screen.
The OSD Main Page The Message Board The B064-Series KVM Switch supports multiple user logins, which can possibly give rise to access conflicts. To alleviate this problem, a message board feature has been provided, allowing users to communicate with each other: The Button Bar The buttons on the Button Bar are toggles.
The OSD Main Page The On-Screen Keyboard The B064-Series KVM Switch supports an on-screen keyboard, available in multiple languages, with all the standard keys for each supported language.
The OSD Main Page Manual Mouse Synchronization (continued) Windows Windows ME: Note: In order for the local and remote mice to synchronize, you must use the generic mouse driver supplied with the MS operating system. If you have a third party driver installed - such as one supplied by the mouse manufacturer - you must remove it. • Set the mouse speed to the middle position and disable mouse acceleration.
Port Access When you log in to the KVM Switch, the OSD comes up with the Port Access page displayed. The page is organized into two main areas. All the ports that a user is permitted to access are listed in the Port Selection panel at the left of the page. The larger panel at the right is represented as a tabbed notebook. It provides information and configuration options related to port manipulation.
Port Access The Port Selection List • Users only see the switches and ports they have been given access to. • Ports and cascaded KVM switches are located under their parent switches. Click the Plus (+) in front of a switch to expand the tree and see the ports underneath it. • When the ports are displayed, there is a Minus (-) before the device name. Click the Minus (-) to collapse the tree and hide the ports. • A port’s ID number is displayed in brackets next to the port icon.
Port Access Port Naming (continued) 2. Key in a name for the port (or change/delete a previous one). The maximum number of characters allowed for a port name is 19. You can use any combination of letters, numbers, and symbols on the typewriter keys of keyboards with PC US English layout. 3. When you have finished editing the port name, press [Enter] or click anywhere outside of the input box to complete the operation.
Port Access Scan The Scan function automatically switches among all the ports that are accessible to the currently logged on user at regular intervals, allowing their activity to be monitored automatically. (See Auto Scanning on page 61 for details) Panel Array Mode Panel Array Mode is another way to monitor port activity without having to manually switch between ports. When using this feature, your screen is divided into a grid of panels, with each panel representing a port on the installation.
Port Access Favorites This is similar to a Bookmarks feature. Ports that you frequently visit can be saved in a list on this page. Simply open this page and select the port instead of hunting for it in the tree view. This feature is especially handy for larger, cascaded installations. Note: Each Favorites Bookmark that you create is a folder that you can add multiple ports to. Adding a Favorite To add a port to the bookmarks, do the following: 3.
Port Access User Settings The User Settings page allows users to set up their own individual working environments. The B064-Series KVM Switch stores a separate record for each user profile, and sets up the working environment according to the Username that was used to access the KVM switch. The page settings are explained in the following table: Setting Description Language Selects the language for the Local OSD and Remote web page display.
Port Access Filter Filter allows you to search for particular events by date or by specific words or strings. When you access this function, the log filter dialog box displays at the bottom of the page: A description of the items is given in the table, below: Item Description Priority Sets the level for how detailed the search results display should be. If nothing is selected, all results will display.
Port Access The Main Panel – Switches If a switch is chosen in the Port Selection List, the Main panel looks similar to the one shown below: The Config column indicates the users who have Configuration privileges. If the box is marked with a checkmark, the corresponding user can make configuration changes to the B064-Series KVM Switch. If the box is marked with an X, the user does not have access to change the KVM switch configurations.
Port Access The Status Panel The Status panel provides information about the online status of a selected port, and the Server Interface Unit being used to connect it to a computer/server: Note: This panel is inactive when a KVM switch is selected in the Port Selection list. The Properties Panel This panel allows you to configure the selected port’s properties settings to match those of the computer/server connected to it.
User Management The User Management page allows Super Administrators and Administrators to create, modify and delete users and groups, as well as assign attributes to them. The User Management icon will not show up in User’s OSD screens, as they do not have access to this feature. The User Management Main Page The page is organized into two main areas. All users and groups appear in the panel on the left side of the screen.
User Management Users - Adding Users (continued) 3. Enter the information for the user that you are adding. A description of each of the fields is given in the table below: Field Description Username Enter a username with a minimum of 6 and a maximum of 16 characters. Password Enter a password with a minimum of 8 and a maximum of 16 characters. Confirm Password Re-enter the password. The two entries must match, or you will not be able to save the new user profile.
User Management Users - Adding Users (continued) At this point you can do any of the following: • Assign the new user to a group by selecting the Groups tab in the user’s notebook. (See Assigning Users to a Group from the User’s Notebook on page 38 for details) • Assign port access rights for a user by selecting the Devices tab. (See Assigning Device Permissions on page 40 for details) • Add more users and/or create groups and finish configuring the user account later.
User Management Groups – Creating Groups (continued) 3. Enter the information for the Group that you are adding. A description of each of the fields in the Group notebook tab is given in the table below: Field Description Group Name Enter in a name for the Group you are adding here. The Group name can have a minimum of 6 and a maximum of 16 characters. Description Enter in any additional information about the group you are adding here.
User Management Assigning Users to a Group via the User’s Notebook To assign a user to a group from the User’s notebook, do the following: 3. In the Available column, select the group that you want the user to be in. 1. Select the user’s name from the User List or select the user’s name from the Main Panel and click Modify. 4. Click the Right Arrow to put the group’s name into the Selected column and click Save.
User Management Assigning Users to a Group via the Group’s Notebook To assign a user to a group from the Group notebook, do the following: 3. In the Available column, select the user that you want to add to the group. 1. Select the group’s name in the Group list or select the group’s name in the Main Panel and click Modify. Note: Super Administrators will not show up in the Available list, as they already have access to the entire installation and can not be added to a group. 2.
User Management Device Assignment When a user logs into the B064-Series KVM Switch, the OSD comes up with the Port Access page displayed. All the ports that the user is permitted to access are listed in the Port Selection list on the left side of the page. Access permissions for those ports and the devices connected to them are assigned on a port-by-port basis from the User or Group list of the User Management page.
Device Management The Device Management page allows Super Administrators and Administrators/Users who have been given permission to configure and control overall B064-Series KVM Switch operations. Note: If you have not been given permission to configure the B064-Series KVM Switch, the Device Management icon will not appear in your OSD. The Main Page The Device Management main page is organized into two main areas.
Device Management IP Installer The IP Installer is an external Windows-based utility for assigning IP addresses to the B064-Series KVM Switch. The IP Installer searches the network for B064-Series KVM Switches and then displays them in a dialog box that allows you to configure the IP address of the unit. (See IP Installer on page 13 for details) The IP Installer section of the Network tab allows you to set different access rights for the IP Installer.
Device Management Security The Security page contains settings that allow you to control access to the B064-Series KVM Switch. • IP and MAC Filters control access to the B064-Series KVM Switch based on the IP and/or MAC addresses of the computers attempting to access the system. If any filters have been configured, they appear in the IP Filter and/or MAC Filter list boxes.
Device Management MAC Filtering To add a MAC filter: To delete a MAC filter: 1. Click Add. A dialog box similar to the one below appears: Select the desired MAC filter from the list and click Remove. To modify a MAC filter: 1. Select the desired MAC filter from the list and click Edit. An Edit dialog box box appears. 2. Delete the old address and replace it with the new one. Click OK.
Device Management Miscellaneous • The Clear Port Names button will delete all of the names that have been created for the ports of the B064-Series KVM Switch. Clicking on this button will first display a prompt that asks you if you are sure you want to clear all the port names. • The Reset Default Values button undoes all configuration changes that have been made to the B064-Series KVM Switch (except for the Port Names) and returns them to the original factory default settings.
Device Management Service The Service page is composed of two panels: Access Ports and Log Server: Access Ports If a firewall is being used, the Administrator can specify the port numbers that the firewall will allow. If an invalid port number (or no port number) is specified, you may be blocked from accessing the B064-Series KVM Switch by the firewall.
Device Management RADIUS Settings To allow authentication and authorization for the B064-Series KVM Switch through a RADIUS server, do the following: 1. Check the Enable check box in the RADIUS section. 2. Fill in the IP addresses and port numbers for the Preferred and Alternate RADIUS servers. 3. In the Timeout field, set the time in seconds that the B064-Series KVM Switch waits for a RADIUS server reply before it times out. 4. In the Retries field, set the number of allowed RADIUS retries. 5.
Device Management LDAP Configuration — Active Directory (continued) Install the Windows 2003 Support Tools 1. On your Windows Server CD, open the Support Tools folder. 2. In the right panel of the dialog box that comes up, double click SupTools.msi. 3. Follow along with the Installation Wizard to complete the procedure. Install the Active Directory Schema Snap-in 1. Open a Command Prompt. 2. Key in regsvr32 schmmgmt.dll to register schmmgmt.dll on your computer. 3. Open the Start menu.
Device Management Extend and Update the Active Directory Schema (continued) Step 2 - Extend the Object Class With the New Attribute: a) Open Control Panel Directory Schema. Administrative Tools f) In the list that comes up, select Permission, then click OK to complete step 2 of the procedure. Active b) In the left panel of the screen that comes up, select Classes.
Device Management Extend and Update the Active Directory Schema (continued) d) Right-click on the user’s name and select Properties. f) Click Edit to bring up the String Attribute Editor: e) On the Attribute Editor page of the dialog box that appears, select Permission from the list. g) Replace the value shown with the desired B064-Series KVM Switch permission attribute value.
Device Management Extend and Update the Active Directory Schema (continued) h) Click OK. When you return to the Attribute Editor page, the permission entry now reflects the new permissions: i) Click Apply to save the change and complete the procedure. j) Repeat Step 3 (Edit Active Directory Users With the Extended Schema) for any other users you wish to add. OpenLDAP Server OpenLDAP is an Open source LDAP server designed for UNIX platforms. A Windows version can be downloaded from: http://download.
Device Management OpenLDAP Server Configuration • Define the name of the administrator entry for the server (rootdn), along with its password (rootpw). This is the server’s super user. The rootdn name must match the suffix defined above. (Since all entry names must end with the defined suffix, and the rootdn is an entry) The main OpenLDAP configuration file, slapd.conf, has to be customized before launching the server.
Device Management DIT Creation Using the New Schema The LDAP Data Interchange Format (LDIF) is used to represent LDAP entries in a simple text format (please refer to RFC 2849). The figure below illustrates an LDIF file that creates the DIT for the B064Series KVM Switch directory tree (shown in the figure, above). To use the new schema, do the following: 1. Save the new schema file (e.g., B064-Series KVM switch.schema) in the /OpenLDAP/ schema/ directory. 2. Add the new schema to the slapd.
Device Management Date/Time The Date/Time dialog page sets the B064-Series KVM Switch’s time parameters: Date To set the year and day, use the Calendar graphic. • Clicking << or >> moves you backward or forward by one year increments. • Clicking < or > moves you backward or forward by one month increments. • In the calendar, simply click on a desired day to select it. • To set the time, use the 24 hour HH:MM:SS format. • Click Synchronize to save your settings.
Device Management OOBC (continued) Connection Setup Example (Windows XP) To set up a dial-in connection to the B064-Series KVM Switch under Windows XP, do the following: 1. From the Start menu, select Control Panel Network Connections Create a New Connection. 2. When the Welcome to the New Connection Wizard dialog box appears, click Next to move on. 3. In the Network Connection Type dialog box, select Connect to the network at my workplace and click Next. 4.
Maintenance The Maintenance function is used to upgrade the B064-Series KVM Switch’s firmware, as well as the firmware of the Server Interface Units (SIUs) used to connect its ports to the installed devices. Note: Super Administrators are the only users who are guaranteed access to the Maintenance section of the KVM. Administrators and Users can only access this function if they are given permission.
Maintenance Upgrading the Firmware Follow the procedure below to upgrade the B064-Series KVM Switch firmware and the server interface units connected to its ports. Note: You can upgrade the firmware from any computer connected to the internet, even computers that are directly connected to the KVM switch. You cannot upgrade the firmware via the local console; you must access the OSD using a browser or the AP Windows or Java clients. Upgrading the KVM Switch Firmware 1. Go to www.tripplite.
Maintenance B064-Series KVM switch Firmware Upgrade Recovery Should the B064-Series KVM Switch firmware upgrade procedure fail, and the switch becomes unusable, the following firmware upgrade recovery procedure will resolve the problem: 1. Power off the switch. 2. Press and hold the Reset Switch on the front of the unit while powering the switch back on. This causes the switch to use the factory installed firmware version, rather than the version that you were attempting to upgrade the switch to.
Port Operation After you have successfully logged in (see Logging In, beginning on page 15), the B064-Series KVM Switch OSD Main Page appears with the Port Access tab selected: All the ports that a user is permitted to access are listed in the Port Selection panel at the left of the page. Any ports a user does not have access to will not be displayed in their OSD. Double-click a port icon to access the device attached to it. Once you switch to a port, its screen displays on your monitor.
Port Operation Panel Array Mode • Each panel represents one B064-Series KVM Switch’s ports beginning with Port 1 at the upper left, and going from left to right; top to bottom. Clicking the Panel Array icon on the OSD Toolbar invokes Panel Array Mode.
Port Operation Multiuser Operation The B064-Series KVM Switches are designed to allow multiple users to simultaneously access the connected computers/servers. • The B064-032-02-IP and B064-016-02-IP are designed with two buses, which supports two simultaneous users. When multiple users are logging on at the same time, the first, third, fifth, etc., users to log in are all on the first bus. The second, fourth, sixth, etc., users to log in are all on the second bus.
Port Operation Skip Mode Skip Mode allows you to switch ports in order to monitor the computers via the keyboard. As opposed to Auto Scan Mode, you can dwell on a particular port for as long or as little as you like. To access Skip Mode, you must first open up the OSD Toolbar by hitting the hotkey [Scroll Lock or Ctrl] twice. When the OSD Toolbar is opened, the actions in the table below can be performed. Hotkey Action Skips from the current port to the first accessible port previous to it.
The Log Server The Windows-based Log Server is an administrative utility that records all the events that take place on selected B064-Series KVM Switch units and writes them to a searchable database. This chapter describes how to install and configure the Log Server. Installation 4. Click Next. Then follow the on-screen instructions to complete the installation and have the Log Server program icon placed on your desktop. 1.
The Log Server Configure When you open the Add function the following dialog box will appear: The Configure menu consists of three functions; Add, Edit and Delete. Add Select the Add function when you need to add a new B064-Series KVM Switch to the list of units that the Log Server records events for. Note: You must first add a B064-Series KVM Switch via the Add function before the Log Server can start recording its events.
The Log Server Search Search allows you to search for events containing specific words or strings. When you access this function, a screen similar to the one below appears: A description of the items from the Search screen is given in the table below: Item Description Search Options New search: When selected, the search is performed on all the events in the database for the selected B064-Series KVM Switch.
The Log Server Options box, similar to the one below appears: The Options menu consists of only one function; Network Retry. Key in the desired number of seconds and click OK to finish. Network Retry Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect in the event that the previous connection attempt failed. When you click this item, a dialog Help The Help menu consists of two options; Contents and About Log Server.
The Log Server The List Panel The List panel contains the following fields: Field Description Recording Determines whether the Log Server records log events for the corresponding B064-Series KVM Switch. If the Recording check box is checked, the field displays Recording, and log events are recorded. If the Recording check box is not checked, the field displays Paused, and log events are not recorded.
Appendix General Operation Troubleshooting Problem Action Erratic Operation Reset the unit by pressing and holding the Reset button on the front of the unit for longer than three seconds. I can’t access the B064-Series KVM Switch, even though I have specified the IP address and port number correctly. If the B064-Series KVM Switch is behind a router, the router’s Port Forwarding (also referred to as Virtual Server) feature must be configured. Mouse and/or Keyboard not responding.
Appendix Panel Array Mode Troubleshooting Problem Action The video resolution is of low quality. The video quality decreases as you decrease the number of panels. Increase the number of panels that are displayed to improve video. When multiple remote users are logged in, some of them only receive a partial image. The first user to invoke Panel Array Mode should set it to display at least four panels.
Specifications B064-016-02-IP B064-016-04-IP # of Port 16 Pushbutton, OSD and Hotkey HD18 Male on the Unit; Comes with a Console Cable Kit that includes (1) HD18 Female, (1) HD15 Female (2) PS/2 Female and (2) USB Female Connectors Computer/Server Ports (16) RJ45 Female (32) RJ45 Female LAN Ports (2) RJ45 Female Dial-In Modem Port (1) RJ45 Female Power Socket IEC-320-C14 USB Hub Ports (3) USB 1.
WARRANTY REGISTRATION Visit www.tripplite.com/warranty today to register the warranty for your new Tripp Lite product. You’ll be automatically entered into a drawing for a chance to win a FREE Tripp Lite product!* * No purchase necessary. Void where prohibited. Some restrictions apply. See website for details. 3-Year Limited Warranty TRIPP LITE warrants its products to be free from defects in materials and workmanship for a period of three (3) years from the date of initial purchase.
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