SNMP Solo ™ Owner’s Manual for: SNMP Solo™ by: MT-SE-37/02 12-DEC-99 Copyright © 1999 93-1469 (9909097) 12/99
Limited Warranty Tripp Lite warrants that each product sold by Tripp Lite is compatible with existing commercially available computer operating environments and is free from defects in materials and workmanship under normal use. This warranty is applicable only to the initial end user (END USER), and is not transferable. The duration of this warranty is one (1) year from the date of the first retail sale or the date of delivery to the PURCHASER, whichever occurs first, subject to the following conditions.
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Trademarks SNMP Solo is a trademark of Tripp Lite. IBM, IBM NetView/6000 are trademarks or registered trademarks of International Business Machines Corp. Hewlett-Packard, HP, HP Open View are trademarks or registered trademarks of Hewlett-Packard Company. Microsoft, MS, MS-DOS, XENIX are registered trademarks and Windows, Windows NT, LAN Manager, and Win32 are trademarks of Microsoft Corporation. NT is a trademark of Northern Telecom Limited.
Tripp Lite Table of Contents Introduction ............................ 1 SNMP Solo Features ............................ 1 Example Network With SNMP Solo............... 2 SNMP Solo Package ....................... 3 SNMP Solo Package Contents .................... The SNMP Solo Unit........................... Status LEDs ................................ DIP Switches ............................... Serial Port ................................ Two 3.5” Diskettes .......................... Configuration Cable.
SNMP Solo Compile the Device MIB .................... Add SNMP Solo Object to the Management Map.. Poll the Device OIDs ...................... Set the Device OIDs ....................... Ping the SNMP Solo ........................ Novell’s NetWare Management Station v.2.0... Compile the Device MIB .................... Add SNMP Solo Object to the Management Map Poll the Device OIDs ...................... Set the Device OIDs ....................... Ping the SNMP Solo ........................
Tripp Lite Introduction Your SNMP Solo monitors one UPS attached to an EtherNet network using a Network Management Station. The complete SNMP Solo package includes hardware and software, a UPS cable, a power supply, a UPS Management Information Base (MIB), and a manual. SNMP Solo Features The SNMP Solo hardware adapter runs an embedded Simple Network Management Protocol (SNMP) software agent.
SNMP Solo Example Network With SNMP Solo A typical installation of SNMP Solo monitoring a UPS on an EtherNet network follows in the illustration below. The SNMP Solo adapter communicates with the UPS to inform you of your system’s power condition.
Tripp Lite SNMP Solo Package The standard SNMP Solo package contains a NetMon Unit with supporting hardware and software. SNMP Solo Package Contents The components of your package are: ! ! ! ! ! ! ! SNMP Solo Unit Two 3.5“ Diskettes Power Supply SNMP Solo Manual Configuration Cable labeled SM-SER-117A UPS Interface cable Worksheet included in the Manual The SNMP Solo Unit Figures 2 and 3 show the SNMP Solo’s panels and top.
SNMP Solo Network connection ports—SNMP Solo provides a BNC connector for 10Base-2 connection and a UTP (RJ-45) connector for 10Base-T networks. Power connection port–SNMP Solo provides a connector for a 9VDC power supply. The following illustration shows the serial port and the DIP switch. The serial port serves two purposes—adapter configuration and UPS communication.
Tripp Lite Serial Port The SNMP Solo uses this port for configuration during installation or for communications during normal operations. Two 3.5” Diskettes Your package contains two 3.5” MIB diskettes—one in DOS format and one in TAR format. These diskettes contain the UPS MIB file. Copy the MIB file to the appropriate NMS MIB directory for the UPS connected to your SNMP Solo. The DOS disk also contains a copy of the programmed image file and the downloaded .exe program.
SNMP Solo UPS Interface Cable The manufacture-specific interface cable connects the UPS to the SNMP Solo unit.
Tripp Lite System Requirements SNMP Solo requires a terminal for configuration and a network connection with an NMS for operation. The following is a description of all required components and a list of the most widely used NMSs.
SNMP Solo 8 System Requirements
Tripp Lite Initial Installation This section describes the installation of the SNMP Solo adapter when you connect it to the UPS and the network. (Refer to the Configuration section for network communications’ setup.) For configuration, connect the SNMP Solo temporarily to a PC with a terminal emulation package or to a dumb terminal. The following steps guide you in connecting the SNMP Solo to the network and UPS. 1. Install the UPS. 2. Adjust the DIP switches on the SNMP Solo for Configuration.
SNMP Solo b) A Windows’s communication screen with the typical SNMP Solo setting: Figure 4 Communication Screen (Windows) 5. Press OK if you have the Windows Communications screen or accept your communication settings in the terminal emulation package. The terminal is now configured to communicate with the SNMP Solo adapter. 6. Connect the power supply with the 9VDC connector to the SNMP Solo adapter’s power input. Connect the other end of the power supply with a standard plug into the UPS.
Tripp Lite Configuration You have previously installed the UPS, and you are ready to configure the SNMP Solo to work on your network. SNMP Solo is temporarily connected to a PC with a terminal emulation package or to a dumb terminal. NOTE: Refer to the Installation section for the proper setting of the hardware adapter prior to configuring the device. Press any key to display the Main Menu.
SNMP Solo Set IP And Gateway Addresses And MIB System Group To set the IP address, Gateway address, MIB system group, and other system configurations, type 1 at the prompt. The following screen displays: Figure 6 IP Address for the SNMP Solo and More NOTE: The minimum requirement to operate SNMP Solo is to set the IP address. To enter values, enter the number of the option, type a , and enter the name. Press . Your new value displays next to the field heading on the top of the screen.
Tripp Lite To assign the IP address of SNMP Solo, the gateway, and the network, type at the prompt: 1, , the IP address of the SNMP Solo, , MASK_BIT_COUNT, , the IP address of the gateway. The MASK_BIT_COUNT is used to indicate a mask for your gateway. The meaning of the numbers used in the MASK_BIT_COUNT will change based on the class of network you have. A Class A network has 24 options, a class B network has 16 options and a Class C has 8 options.
SNMP Solo Class B Network 0 255.255.000.000 8 255.255.255.000 1 255.255.128.000 9 255.255.255.128 2 255.255.192.000 10 255.255.255.192 3 255.255.224.000 11 255.255.255.224 4 255.255.240.000 12 255.255.255.240 5 255.255.248.000 13 255.255.255.248 6 255.255.252.000 14 255.255.255.252 7 255.255.254.000 15 255.255.255.254 Class C Network 0 255.255.255.0 4 255.255.255.240 1 255.255.255.128 5 255.255.255.248 2 255.255.255.192 6 255.255.255.252 3 255.255.255.
Tripp Lite The top of the screen displays your new values: Record the definitions on your Worksheet for reference. To return to the Main Menu, type 0 and press . Set Access Controls To set access controls of SNMP communities from the Main Menu, type 2 at the Choose a Number => prompt. The following screen displays a column of four Manager IP addresses with their access permission, the commands, and an example to guide you.
SNMP Solo To set an access control, at the prompt type: Set, , enter the number of the column from 1 through 4, , enter the IP address, , name of the community string, , and access code—r for read only or w for read and write. Press . For example: The new values display on the top of the screen: To clear access controls of any manager IP address, type clear, , and the desired list number at the prompt. Press .
Tripp Lite Figure 8 Trap Receivers To set traps, at the prompt type: Set, , enter the number of the column from 1 through 4, , enter the IP address, , severity code–1,2, or 3, and name of the community string. Press . The severity level codes for messages are: • 1 Informational • 2 Warning • 3 Severe The trap receiver receives all assigned severity level messages and the ones rated above. If you assign severity code 2, the manager receives warning and severe levels.
SNMP Solo To remove a trap receiver from the list, type clear, , and the desired list number at the prompt. Press . The top of the screen reflects your changes: To return to the Main Menu, type 0 at the prompt and press . Additional Setup Screen To set your UPS address, type 4 and press Enter. This will bring up the menu shown in Figure 9. Figure 9 Additional Setup Screen You need to set the UPS address.
Tripp Lite After you have set the UPS address, you can return to the main setup screen by typing 0 and pressing Enter. NOTE: The UPS address you set must correspond to the address of the UPS you want the SNMP adapter to communicate with. Display Settings This screen displays all of SNMP Solo’s current settings. To access this screen, type 5 at the prompt from the Main Menu.
SNMP Solo • Location (location of your UPS and SNMP Solo) • List of the current communities with their access control code • List of the current trap receivers with their severity level codes Reset Configuration to Default If you press <6>, the program resets all fields to default. To display the results, press <5> for Display Settings. Most fields have no values. Figure 11 Reset Values To Default To Save and Exit If you are satisfied with your configurations, save them and exit. To save, press <7>.
Tripp Lite This messages informs or directs you: 1. The Setup program has ended. 2. Turn off the DIP switch (switch 1 UP). 3. Disconnect the power supply from the SNMP Solo. 4. Re-connect the power supply to the SNMP Solo. TelNet Options You can also TelNet to the IP address of the SNMP Solo after it has been installed on your network.
SNMP Solo Upload Firmware CAUTION: The firmware upload has already been accomplished at the factory. Before you proceed with this option, you must contact our technical support team for assistance. This option supports upgrades to the firmware program when they become available. Should an upgrade be available, call our technical support team for assistance with the upgrade. If you inadvertently use this option, your system suspends (locks).
Tripp Lite Final Installation Now that you have completed Configuration you are ready to connect the SNMP Solo to your UPS and to the network. Follow these steps to complete the installation: 1. 2. 3. 4. 5. 6. 7. Turn DIP switch 1 on the SNMP Solo from the DOWN (ON) position to the UP (OFF) position. Disconnect the configuration cable from the SNMP Solo adapter and the terminal or PC. Store this cable for future use. Disconnect the SNMP Solo from the power supply. Locate the cable labled “73743”.
SNMP Solo If the SNMP Solo detects three communication failures in a row, the red LED turns on and stays on until the SNMP Solo receives a successful communication from the UPS. Establish Network Communications 1. PING SNMP Solo. Issue a PING command from the NMS. If you do not get a response, check the SNMP Solo’s network connection and IP address. 2. Test the adapter with an NMS. Perform a “get” command and a “set” command. If either command fails, check the SNMP Solo access controls.
Tripp Lite Configuring the NMS To complete the SNMP Solo installation and configuration process, you must compile the necessary MIBs to configure the NMS. Any NMS with a MIB compiler can manage the SNMP Solo adapter. For instructions on how to compile MIBs for the most popular NMSs—Novell’s NetWare Management Station, Hewlett-Packard’s OpenView Network Node Manager, and SunConnect’s SunNet Manager; see the corresponding heading below.
SNMP Solo 4. 5. 6. 7. 8. 9. 10. Enter a name for the object in the Selection and Label fields of the Add Object box. Highlight IP Map from Object Attributes group. Select Set Object Attributes button. Enter Host name and IP address of SNMP Solo adapter. Enter OK. Enter OK at Add Object menu. Enter OK at Add Object:palette. Poll the Device OIDs 1. 2. From the main menu, select Monitor: MIB values then Browse MIB: SNMP. Move around the MIBs to view the UPS device information.
Tripp Lite Add SNMP Solo Object to the Management Map The NMS will discover the NetMon and add it to the Management map during its discovery pass. Poll the Device OIDs 1. 2. From the main menu, select Tools then the SNMP MIB Browser. From the SNMP MIB Browser box, select the IP protocol and then enter the IP Address. a) select the profile to read. b) select OK. Set the Device OIDs 1. 2. 3. From the main menu, select Tools then SNMP MIB Browser. From the SNMP MIB Browser box, select Add.
SNMP Solo SunConnect SunNet Manager Compile the Device MIB 1. Copy the UPS MIB file from the TAR formatted diskette into the subdirectory specified by na.snmp.schemas keyword in $SNMHOME/snm.conf. 2. Execute mib2schema on the MIBs. This creates respective *.mib.oid and *.mib.schema and *.mib.traps files. 3. In the SNM console window, select File|Load. 4. Select Management Database. 5. Click on *.mib schema, where *= the name of each MIB copied in step 1 and select Load. 6.
Tripp Lite Poll the Device OIDs 1. 2. Select the device glyph with the right mouse button. Select Quick Dum, *-MIB then one of the MIB groups. A window appears displaying a snapshot of the group. Set the device OIDs 1. 2. 3. Select the device glyph with the right mouse button. Select Set Request, *-MIB, {OID name}. When the Set Tool application displays, a) Click on Get to receive the current values. b) Select a new value by clicking on New Value then by clicking Set.
SNMP Solo Appendix This appendix Troubleshooting. has three sections: Reference, Glossary, and Reference This section discusses Communities, IP Addresses, Sub net masking, and routers/gateways. Communities A community is a string of printable ASCII characters that identifies a user group with the same access privileges. For example, a common community name is “public.” For security purposes, the SNMP agent validates requests before responding.
Tripp Lite number of octets reserved for the network ID and the number of octets reserved for the host ID. Class A B C Value of First Network ID Host ID Octet 1-126 first octet last three octets 128-191 first two octets last two octets 192-223 first three last octet octets Number of Hosts 16,387,064 64,516 254 Any value between 0 and 255 is valid as a host ID octet except for those values the InterNIC reserves for other purposes.
SNMP Solo own subnetwork, set the subnet mask to 255.255.255.0 for the devices on that subnetwork. Subnet Mask 0.0.0.0 255.0.0.0 255.255.0.0 255.255.255.0 Routing and Filtering IP packets are transmitted to all devices. IP packets are only transmitted to devices whose IP address’s first octet matches the sender’s IP address’s first octet. IP packets are only transmitted to devices whose IP address’s first two octets match the sender’s IP address’s first two octets.
Tripp Lite Glossary The Glossary section defines the terms used in the SNMP Solo environment. Agent Dry Closure Input Dry Closure Output EtherNet Gateway IP IP Address MAC MIB NC NIC NMS Implemented SNMP applications in network elements (hosts). Agents perform the network management’s functions as requested by the network administrator from an NMS. Non-powered contact type inputs—switch, relay contact, open-collector. Form C dry-contact outputs which are common, normally open, or normally closed.
SNMP Solo NO OID Personality Router RS-232 SNMP Sub-Agent TCP/IP TES TFTP Server UDP/IP UPS 34 Appendix Normally Open—Refers to a contact switch that is normally open. Object Identifier—The variables defined in a MIB. The current device specific software uploaded to the SNMP Solo. A computer that manages traffic between different network segments or different network topologies. It directs the destination IP address.
Tripp Lite Troubleshooting Problem: The TES (Terminal Emulation Software) does not display anything. Solution: Make sure the Dip switch is set correctly. Switch 1 is ON when DOWN and Switch 2 is UP. This applies only when you power up. Make sure the TES’s communication parameters are correct. They should be 9600 baud rate, no parity, 8-data bits, and 1 stop bit. Make sure the ends of the SM-SER-117A cable are plugged into their respective ports.
SNMP Solo Placing a Technical Support Call In order to diagnose the problem you are having, our technicians need the following information from you: Installation Site: Company Name: Address: City: State: ZIP code: Installation Site Contact: Full Name: Phone Number: Fax Number: If you are a consultant, Consultant Name: Phone Number: Fax Number: Computer System: Operating System and version: System Manufacturer: System Model Number: NMS name and revision number: UPS: Manufacturer: Model Name/Number: T
Tripp Lite " Technical Support " If you have any questions about your SNMP Solo or about any Tripp Lite product, you can contact us at: (773) 869-1234 Appendix 37
SNMP Solo Reference Worksheet Local Address: ___.___.___.___ Gateway Address: ___.___.___.___ Network ID: ___.___.___.
