Specifications

8
4 – Service, Warranty & Warranty Registration
Service
Your Tripp Lite product is covered by the warranty described in this manual. A variety of Extended Warranty and On-
Site Service Programs are also available from Tripp Lite. For more information on service, visit www.tripplite.com/
support. Before returning your product for service, follow these steps:
1. Review the installation and operation procedures in this manual to insure that the service problem does not
originate from a misreading of the instructions.
2. If the problem continues, do not contact or return the product to the dealer. Instead, visit www.tripplite.com/
support.
3. If the problem requires service, visit www.tripplite.com/support and click the Product Returns link. From here you
can request a Returned Material Authorization (RMA) number, which is required for service. This simple on-line
form will ask for your unit’s model and serial numbers, along with other general purchaser information. The
RMA number, along with shipping instructions will be emailed to you. Any damages (direct, indirect, special or
consequential) to the product incurred during shipment to Tripp Lite or an authorized Tripp Lite service center is
not covered under warranty. Products shipped to Tripp Lite or an authorized Tripp Lite service center must have
transportation charges prepaid. Mark the RMA number on the outside of the package. If the product is within its
warranty period, enclose a copy of your sales receipt. Return the product for service using an insured carrier to
the address given to you when you request the RMA.
Limited Warranty
Seller warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and
workmanship for a period of 5 years from the date of initial purchase. If the product should prove defective in material or workmanship within
that period, Seller will repair or replace the product, in its sole discretion.
THIS WARRANTY DOES NOT APPLY TO NORMAL WEAR OR TO DAMAGE RESULTING FROM ACCIDENT, MISUSE, ABUSE OR NEGLECT. SELLER
MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY EXPRESSLY SET FORTH HEREIN. EXCEPT TO THE EXTENT PROHIBITED BY
APPLICABLE LAW, ALL IMPLIED WARRANTIES, INCLUDING ALL WARRANTIES OF MERCHANTABILITY OR FITNESS, ARE LIMITED IN DURATION
TO THE WARRANTY PERIOD SET FORTH ABOVE; AND THIS WARRANTY EXPRESSLY EXCLUDES ALL INCIDENTAL AND CONSEQUENTIAL
DAMAGES. (Some states do not allow limitations on how long an implied warranty lasts, and some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you
specific legal rights, and you may have other rights which vary from jurisdiction to jurisdiction).
WARNING: The individual user should take care to determine prior to use whether this device is suitable, adequate or safe for the use
intended. Since individual applications are subject to great variation, the manufacturer makes no representation or warranty as to the
suitability or fitness of these devices for any specific application.
Warranty Registration
Visit www.tripplite.com/warranty today to register the warranty for your new Tripp Lite product. You’ll be automatically entered into a drawing
for a chance to win a FREE Tripp Lite product!*
* No purchase necessary. Void where prohibited. Some restrictions apply. See www.tripplite.com for details.
Tripp Lite has a policy of continuous improvement. Specifications are subject to change without notice.
1111 W. 35th Street, Chicago, IL 60609 USA
www.tripplite.com/support
201010142 • 933046-EN