ty : r a Lite nty an tionay fo ripp arra r ar ra d T /w W ist ne toREE com g nli F e. Re er o in a ipplit st w .tr gi o re ce t ww w an — ch uct d o pr Owner’s Manual Console KVM Switch with IP Access Model # B020-008-17-IP and B020-016-17-IP Tripp Lite World Headquarters 1111 W. 35th Street, Chicago, IL 60609 USA (773) 869-1234 • www.tripplite.com Copyright © 2008 Tripp Lite. All rights reserved. All trademarks are the property of their respective owners.
Table of Contents 1. FCC Information 4 7. Administration 12 2. User Notice 4 7.1 Local Console 12 3. Package Contents 4 7.2 Main Page 13 4. Introduction 4 4.1 Overview 4 4.2 Features 5 4.3 System Requirements 5 4.3.1 Optional External Console 5 4.3.2 Computers 5 4.3.4 Cables 5 4.3.3 Remote Computers 5 4.3.5 Converters and Adapters 6 4.3.6 Operating Systems 6 4.4 Components 6 4.4.1 Front View 6 4.4.2 Keyboard Module 6 4.4.3 LCD Module 7 4.4.4 Rear View 7 5.
Table of Contents 10. Java Client 31 14. Appendix 42 10.1 Activating the OSD 31 14.1 Specifications 42 10.2 Java Client OSD 32 14.2 OSD Factory Default Settings 42 10.3 Java Client Control Panel 32 14.3 Troubleshooting 43 10.3.1 Message Board Button Bar 34 14.3.1 Overview 43 10.3.2 Lock Key LEDs 34 14.3.2 Administration Problems 43 10.3.3 Resolution 34 14.3.3 General Operation Problems 43 10.3.4 Switch Screen Mode 34 14.3.4 Java Client Problems 43 10.3.5 About 34 14.3.
1. FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
4. Introduction (continued) 4.
4. Introduction (continued) 4.3 System Requirements (continued) 4.3.5 Converters and Adapters Use a B015-000 PS/2 to USB Adapter to convert any P774-Series PS/2 KVM Cable kit for use with a USB computer/server. 4.3.6 Operating Systems Supported operating systems are shown in the table, below: Operating System Windows Linux RedHat Linux SuSE Linux Mandriva (Mandrake) UNIX AIX UNIX Free BSD Versions Supported 2000 and higher 6.0 and higher 8.2 and higher 9.0 and higher 4.3 and higher 3.
4. Introduction (continued) 4.4 Components (continued) 4.4.3 LCD Module 1 LCD Display: To access the LCD monitor, slide the LCD module out and flip up the cover. 2 LCD Controls: These buttons control the position and picture setting of the LCD display. 3 LCD On/Off Button: Push this button to turn the LCD monitor on and off. The button lights (orange) when the LCD monitor is off to indicate that only the monitor is off – not the KVM switch itself. 4.4.
5. Installation 5.1 General Safety Instructions • Read all of these instructions. Save them for future reference. • Follow all warnings and instructions marked on the device. • Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. • Do not use the device near water. • Do not place the device near, or over, radiators or heat registers. • The device cabinet is provided with slots and openings to allow for adequate ventilation.
5. Installation (continued) 5.2 Standard Rack Mounting The NetDirector Console KVM Switch with IP Access is designed for mounting in a 1U rack system. For convenience, a rack mounting kit is included with your console KVM switch for quick installation. The various mounting options are explained in the sections that follow.Standard Rack Mounting The standard rack mounting brackets that come attached to the console KVM switch allow the unit to be installed in a standard 1U rack by a single individual. 1.
6. Basic Operation 6.1 Opening the Console The console consists of two modules: an LCD display module located under the top cover; and a keyboard / touchpad module below the LCD module. The modules can either slide together, or independently. This allows you to have the LCD display available for viewing while the keyboard / touchpad module is conveniently out of the way when not in use. 6.1.1 Opening Separately 1.
6. Basic Operation (continued) 6.2 Closing the Console 1. Pull the release catches located on either side of the keyboard toward you to release the keyboard module, then slide the module slightly in. 3. Rotate the LCD module all the way down, then pull the rear catches to release the LCD module. 2. Let go of the catches. Using the front handle, push the keyboard module all the way in. 4. Using the front handle, push the module all the way in. 6.
6. Basic Operation (continued) 6.4 Port Selection The NetDirector Console KVM Switch with IP Access provides three port selection methods to access the computers on the installation: Manual Pushbuttons, an OSD (On Screen Display) menu system, and Hotkeys. OSD Operation and Hotkey Port Selection are discussed in the Windows Client Port Operation and Java Client Port Operation chapters. 6.4.1 Manual Port Switching Use the Port Selection Buttons on the keyboard to manually switch to a port.
7. Administration (continued) 7.2 Main Page The Main page governs port access. Selecting a port and double-clicking it switches you to the device on that port. • A monitor icon is in front of the port number. The monitor icon is green for ports that have devices connected to them that are powered on; otherwise, it is gray. • If a port has been specified as a Quick View port (see below), a red eye icon is displayed along with the monitor icon to indicate so.
7. Administration (continued) 7.2 Main Page (continued) 7.2.3 Port Names To help remember which computer is attached to a particular port, every port can be given a name. This field allows the Administrator to create, modify, or delete port names. To configure a port name: 2. Key in the new Port Name, or modify/delete the old one. The maximum number of characters allowed for a Port Name is 15. You can use all letters, numbers, and symbols on the typewriter keys of keyboards with PC US English layout.
7. Administration (continued) 7.4 Configuration Page The OSD Configuration page allows users to set up their own, individual, working environments. The NetDirector Console KVM Switch with IP Access stores a separate configuration record for each user profile, and sets up the working configuration according to the Username that is used to log in.
7. Administration (continued) 7.6 Administration Page When you click the Administration tab, the Administration page comes up. Each of the administrative functions is represented by an icon at the left of the page. Clicking the icon brings up its associated dialog box. When the Administration page first comes up the General dialog box appears: General The General Page (shown above) presents four items of information.
7. Administration (continued) 7.6 Administration Page (continued) 7.6.1 User Management (continued) Heading Port Access Description This function allows the Administrator or a User with Administration permission to define the selected User’s access to the computers on a Port-by-Port basis. For each User profile, select a port and click it to cycle through the choices: Full - The user can view the screen and can perform operations on the system from the keyboard and mouse.
7. Administration (continued) 7.6 Administration Page (continued) 7.6.3 Network Network Transfer Rate Set the rate at which the KVM switch transfers data to remote computers. The range is from 8 to 99999 Kilobytes per second (KBps). The Network dialog is used to specify the KVM switch’s network environment. IP Address The NetDirector Console KVM Switch with IP Access can either have its IP address assigned dynamically (DHCP), or it can be given a fixed IP address.
7. Administration (continued) 7.6 Administration Page (continued) 7.6.4 Radius (continued) Character Meaning Turns the beeper on or off. UBUZ Examples: Character Meaning UBUZ0: Beeper Off UBUZ1: Beeper On ULT ets the Logout Timeout. When there is no input from the S user for the amount of time set with this function, the user is automatically logged out and will need to log in again. The valid Logout Timeout range is from 0-180 minutes.
7. Administation (continued) 7.6 Administration Page (continued) 7.6.6 Customization The Customization dialog box is arranged in four major sections: Login Failures; Working Mode; I/O; and untitled miscellaneous functions at the bottom. The functions of each of the Customization items are described in the sections that follow.
7. Administation (continued) 7.6 Administration Page (continued) 7.6.6 Customization (continued) Parameter Reset on exit Explanation Select this check box to reset the KVM switch and implement new settings when you log out. Following a reset, wait one to two minutes before logging back in. Note: F or some changes the Reset on exit check box is automatically selected and the KVM switch will reset when you log out. Clearing the check mark before logging out will cause the new settings to be discarded.
8. Browser Operation 8.1 Logging In To log in from an Internet browser: 4. Click Yes 1. Using the IP Address (see section 7.6.3, Network) and Default Web Page Name (see section 7.6.5, Security) given to you by your system administrator, log in to the KVM switch via your web browser. 5. Click Finish to complete the installation. 6. Click OK to close the dialog box. The certificate is now trusted: Note: If browser access is denied (see section 7.6.
8. Browser Operation (continued) 8.2 Webpage Layout Webpage Icons General Dialog Box The purpose of the icons at the top of the Webpage are explained in the table below: The General dialog box is the default Webpage. An explanation of the dialog box fields is given in the table below: Icon Function Field Click this icon to display the General dialog box. See General Dialog Box, for an explanation of the dialog box fields.
9. Windows Client 9.1 Activating the OSD After you have successfully logged in (section 8.1), activate the browserbased Windows Client OSD by doing the following: 1. Click the Graphics Configuration Dialog Box The dialog box is organized into two main parts: Screen Option and Snapshot. button at the left of the Webpage. Note: You must have DirectX 7.0 or higher installed on your computer. If not, the Windows Client will not load.
9. Windows Client (continued) 9.2 Windows Client OSD After you gain control of the KVM switch, the OSD comes up with the Main page and Windows Client Control Panel displayed: The remote OSD is the same as the local OSD, except the Log tab is not available. The Log can be accessed remotely via the Remote Main Page (see section 8.2, Webpage Layout). The Main tab (section 7.2), the Configuration tab (section 7.4) and the Administration tab (section 7.
9. Windows Client (continued) 9.3 Windows Client Control Panel (continued) 9.3.1 Hotkey Setup Various configuration actions related to the keyboard, video, and mouse can be performed via Hotkey combinations. The Hotkey setup utility is accessed by clicking the Keyboard icon on the Control Panel. The actions performed by the Hotkeys are listed in the left column; the currently defined keys that invoke the actions are shown in the panel to the right.
9. Windows Client (continued) 9.3 Windows Client Control Panel (continued) 9.3.2 Video Adjustment You can adjust the placement and the picture quality of the remote screen (as displayed on your local monitor) with the Video Options function. To do so, either click on the Hammer icon on the Control Panel, or use the Adjust Video hotkeys (see section 9.3.1, Hotkey Setup).
9. Windows Client (continued) 9.3 Windows Client Control Panel (continued) 9.3.3 Message Board The NetDirector Console KVM Switch with IP Access supports multiple user logins, which can possibly give rise to access conflicts. To alleviate this problem, a message board feature has been provided, allowing users to communicate with each other. Message Display Panel The message board functions much like an Internet chat program does.
9. Windows Client (continued) 9.4 Port Operation Select a port on the OSD Main Screen either by moving the highlight bar to it with the Up and Down Arrow keys and pressing Enter, or by doubleclicking it. Once you select a port, its screen displays on your monitor, and your keyboard and mouse input affects the remote system. 9.4.1 OSD Toolbar The OSD provides a toolbar to help you control the KVM switch remotely. To bring up the toolbar, tap the OSD Hotkey (Scroll Lock or Ctrl) twice.
9. Windows Client (continued) 9.4.3 Panel Array Mode (continued) • Panel Array Toolbar The panel array toolbar, at the lower right of the screen, provides shortcut navigation and control of the panel array as described in the table below: Icon Function Move the attention of the panel array mode scan ahead four panels. Click and drag to move the toolbar to another position on the screen. Increase the number of panels in the array.
9. Windows Client (continued) 9.5 Keyboard and Mouse Considerations 9.5.1 Keystrokes Except for [Alt + Tab] and [Ctrl + Alt + Del], all keyboard input is sent to the remote system. The above two chorded key combinations are retained on the local system to switch among applications and to recover from disaster. In order to provide the [Alt + Tab] and [Ctrl + Alt + Del] functions on the remote system keyboard, you may select another key as a substitute for the Alt and/or Ctrl keys.
10. Java Client (continued) 10.2 Java Client OSD When you bring up the OSD, the Main Screen comes up in the center of your monitor. The remote OSD is the same as the local OSD, except the Log tab is not available. The Log can be accessed remotely via the remote main page (see section 8.2, Webpage Layout). The Main tab (see section 7.2), the Configuration tab (see section 7.6.2) and the Administration tab (see section 7.6) all function exactly as described earlier in this manual.
10. Java Client (continued) 10.3 Java Client Control Panel (continued) Windows 2000: Message Board Set the mouse speed to the middle position; set the mouse acceleration to None The NetDirector Console KVM Switch with IP Access supports multiple user logins, which can possibly give rise to access conflicts. To alleviate this problem, a message board feature, similar to an Internet chat program, allows users to communicate with each other.
10. Java Client (continued) 10.3 Java Client Control Panel (continued) 10.3.1 Message Board Button Bar The buttons on the Button Bar are toggles. Their actions are described in the table below: Option Usage Enable/Disable Chat. When disabled, messages posted to the board are not displayed. The button is shadowed when Chat is disabled. The icon displays next to the user’s name in the User List panel when the user has disabled Chat. Occupy/Release Keyboard/Video/Mouse.
10. Java Client (continued) 10.3 Java Client Control Panel (continued) 10.3.7 Help Clicking this button brings up the online help screen for the Java Client. 10.3.8 Exit Clicking the Exit button terminates the Java Client session. 10.4 Port Operation Java Client port operation is the same as for the Windows Client. See section 9.4, Port Operation, for details. 10.4.1 Panel Array Mode This is very similar to the Windows Client Panel Array Mode (see section 9.4.
12. Log Server The Windows-based Log Server is an administrative utility that records all the events that take place on selected units and writes them to a searchable database. 12.1 Installation 1. Specify the MAC address of the Log Server computer on the Service Configuration page of the Administrator Utility (see section 7.6.2). 5. Click Next. Then follow the on-screen instructions to complete the installation and have the Log Server program icon placed on your desktop.
12. Log Server (continued) 12.3 Menu Bar The Menu bar consists of four items: • Configure • Events • Options • Help Note: If the Menu Bar appears to be disabled, you may need to click in the list window to enable it. 12.3.1 Configure The Configure menu contains three items: Add, Edit, and Delete. They are used to add new units to the list, edit the information for units already on the list, or delete units from the list.
12. Log Server (continued) 12.3 Menu Bar (continued) 12.3.3 Options Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if the previous attempt to connect failed. When you click this item, a dialog box, similar to the one to the right appears: Key in the number of seconds, then click OK to finish. 12.3.4 Help From the Help Menu, click Contents to access the online Windows Help file.
13. AP Operation 13.1 Overview In some cases, the Administrator may not want the NetDirector Console KVM Switch with IP Access to be available via web browser. AP versions of the Windows Client and the Java Client are provided to enable direct access of the KVM switch without having to go through a browser. The programs are initially downloaded from the KVM switches remote main page by the system administrator.
13. AP Operation (continued) 13.2 Windows Client (continued) 13.2.2 Starting Up (continued) File Menu The File Menu allows the operator to Create, Save, and Open user created Work files. A Work File consists of all the information specified in a Client session. This includes the Server List and Server IP list items, as well as the Hotkey settings. Whenever a user runs the Client program, it opens with the values contained in the current work file.
13. AP Operation (continued) 13.2 Windows Client (continued) 13.2.4 Operation Once a connection to the KVM switch has been established, the remote system’s video output is captured and displayed on your monitor. At the same time, your local keystroke and mouse input is captured and sent to the remote system. Ending the Session After you log out of the KVM switch, you return to the Connection dialog box. Click Disconnect to end the session.
14. Appendix 14.
14. Appendix (continued) 14.3 Troubleshooting 14.3.1 Overview Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets. In addition, updating the product’s firmware may solve problems that have been discovered and resolved since the prior version was released. If your product is not running the latest firmware version, we strongly recommend that you upgrade. See section 7.
14. Appendix (continued) 14.3 Troubleshooting (continued) 14.3.4 Java Client Problems (continued) Symptom Action The Log Server program does not run. The Log Server requires the Microsoft Jet OLEDB 4.0 driver in order to access the database. This driver is automatically installed with Windows ME, 2000, and XP. For Windows 98 and NT you will have to go to the Microsoft download site: http://www.microsoft.com/data/download.htm to retrieve the driver file: MDAC 2.7 RTM Refresh (2.70.9001.
14. Appendix (continued) 14.4 Screen Resolutions Higher than 1280 x 1024 The maximum screen resolution of the NetDirector Console KVM Switch with IP Access integrated LCD monitor is 1280 x 1024. In order to protect it from being damaged by resolutions that are beyond its display capability, we recommend that the screen resolutions of the connected computers be set to 1280 x 1024 or lower.
