Warranty
Product Warranty
The length of Tripp Lite's product warranty varies depending upon the country where the product
was purchased and the type of product you purchased. Please refer to the limited warranty
included in your product's manual. For information on a specific product and its limited
warranty, select the model number of your product from the drop down list on the right. For
additional information, please call Customer Support at (773) 869-1234 or submit your
Technical Support Request online. If outside the U.S. or Canada, please call Customer Support at
(773) 869-1313 or email your request to intlservice@tripplite.com. Tripp Lite will attempt to
diagnose and resolve your issue over the phone, e-mail or through remote assistance. Tripp Lite
may direct you to download and install designated software updates.
To obtain service under Tripp Lite's limited warranty, you must be the original purchaser/user of
the product and you must obtain a Returned Material Authorization (RMA) number from Tripp
Lite or an authorized Tripp Lite service center. Products must be returned to Tripp Lite or an
authorized Tripp Lite service center with transportation charges prepaid within 30 days of the
product deficiency and must be accompanied by a brief description of the problem encountered
and proof of date and place of purchase. Call Tripp Lite Customer Service before sending any
equipment back for warranty service.
TRIPP LITE'S LIMITED WARRANTY DOES NOT APPLY TO NORMAL WEAR OR TO
DAMAGE RESULTING FROM ACCIDENT, MISUSE, ABUSE OR NEGLECT. TRIPP LITE
MAKES NO WARRANTIES OTHER THAN THE LIMITED WARRANTY EXPRESSLY
SET FORTH HEREIN. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW,
ALL IMPLIED WARRANTIES, INCLUDING ALL WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY
DISCLAIMED; AND TRIPP LITE'S WARRANTY EXPRESSLY EXCLUDES ALL
INCIDENTAL AND CONSEQUENTIAL DAMAGES. (Some states do not allow limitations or
exclusion of implied warranties, and some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitations or exclusions may not apply to
you. Tripp Lite's limited warranty gives you specific legal rights, and you may have other rights
which vary from jurisdiction to jurisdiction).
Tripp Lite
1111 W. 35th Street
Chicago, IL 60609 USA
WARNING: The individual user should take care to determine prior to use whether this device is
suitable, adequate or safe for the use intended. Because individual applications are subject to
great variation, Tripp Lite makes no representation or warranty as to the suitability or fitness of
these devices for any specific application. The policy of Tripp Lite is one of continuous
improvement. Specifications are subject to change without notice.