User manual
computer or your Airport Express.
TROUBLESHOOTING: STATUS LIGHTS: MAC & WINDOWS: When connecting the
Express Remote Receiver to your Mac or Windows computer, you should notice a red light turn on
and then turn off. This indicates the Keyspan Express Remote is ready for use. If the light does not
turn off, disconnect the Receiver and reinstall the Keyspan software. If the problem persists, please
contact Keyspan Technical Support. Please note that this does not apply for users connecting
their Express Remote receivers to Airport Express.
Step 3 - IMPORTANT - Remove the battery protector film from the Express Remote Remote Control
Before you can start using your Remote, you will need to remove the clear battery protector film
that separates the Remote's batteries (that are located on the back of the remote in the battery
compartment). This protector prevents the batteries from being drained before you receive the
Express Remote.
First, remove the battery cover on the back of the Keyspan Express Remote Remote Control (see
image below). Then remove clear plastic film and finally replace the battery cover.
MAC & WINDOWS USERS:
To test your remote and receiver hardware, point your remote control to the receiver and PRESS
AND HOLD ANY BUTTON on the remote control. This will cause the receiver's status light to
blink rapidly (several times per second). This indicates that the remote is sending IR (aka infrared)
commands to the receiver and that the receiver is receiving them.
TROUBLESHOOTING: STATUS LIGHTS: MAC & WINDOWS: If you get a different
behavior, please contact Keyspan Technical Support.
Now that you have installed the Keyspan Remote Software and hardware, please proceed to Using
Your Express Remote.
Uninstall Instructions
If you need to uninstall the Keyspan Remote software, please follow these instructions:
Keyspan: Express Remote - User Manual (Mac OS X & Windows)
This User Manual applies to the Keyspan Express Remote Software Version 2.2
Rev 2004Oct28 Page 6