Owner's manual

ManualsBrandsTriton ManualsEquipment9661 Operation Manual

MULTI-CASSETTE

CASH DISPENSER

(MODELS 9640/9641/9660/9661)

OPERATION MANUAL

Version 4.1

2nd Edition

TDN 07103-00059 03/00

reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any human or

computer language, in any form, by any means whatsoever, without the express written permission

of Triton Systems, Inc.

CORPORATE HEADQUARTERS: RMA (RETURN MATERIAL AUTHORIZATION)

RETURN ADDRESS:

522 E. Railroad Street 21405 B Street

Long Beach, MS 39560 Long Beach, MS 39560

PHONE: (228) 868-1317

FAX: (228) 868-0437

Summary of content (265 pages)

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MULTI-CASSETTE CASH DISPENSER (MODELS 9640/9641/9660/9661) OPERATION MANUAL Version 4.1 2nd Edition TDN 07103-00059 03/00 CORPORATE HEADQUARTERS: RMA (RETURN MATERIAL AUTHORIZATION) RETURN ADDRESS: 522 E. Railroad Street Long Beach, MS 39560 PHONE: (228) 868-1317 FAX: (228) 868-0437 21405 B Street Long Beach, MS 39560 COPYRIGHT NOTICE Copyright © 2000 Triton Systems , Inc. All rights reserved.
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MODELS 9640/0641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL FCC COMPLIANCE Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, persuant to Part 15 of FCC Rules.
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MODELS 9640/0641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.
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MODELS 9640/0641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL AVIS: L’étiquette d’Industrie Canada identific le matériel homologué. Cette étiquette certifie que le matériel est conforme aux normes de protection, d’exploitation et de sécurité des réseaux de télécommunications, comme le prescrivent les documents concernant les exigences techniques relatives au matériel terminal. Le Ministère n’assure toutefois pas que le matériel fonctionnera à la satisfaction de l’utilisateur.
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MODELS 9640/0641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL CONTENTS SECTION 1 - INTRODUCTION ........................................................................................................................... 1-1 WHAT’S NEW IN ATM SOFTWARE RELEASE 4.1 ........................................................................................ 1-2 EPROM UPGRADE REQUIREMENT ..........................................................................................................
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/0641/9660/9661 CONTENTS FUNCTION: ENTER QTY. IN CASSETTE ............................................................................. 5-15 FUNCTION: SELECT CASSETTE ......................................................................................... 5-16 FUNCTION: TRIAL CASSETTE CLOSE (ALL) ............................................................................ 5-17 FUNCTION: DIAGNOSTICS .................................................
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MODELS 9640/0641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL CONTENTS FUNCTION: SURCHARGE OWNER ..................................................................................... 5-66 FUNCTION: EXIT MESSAGE ................................................................................................ 5-67 FUNCTION: STORE MESSAGE ........................................................................................... 5-68 FUNCTION: TERMINAL OWNER .......................................
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/0641/9660/9661 CONTENTS FUNCTION: RESET/TEST MODEM ....................................................................... 5-120 FUNCTION: MORE TERMINAL PARAMETERS ........................................................................ 5-121 FUNCTION: ADJUST VOLUME/CONTR ............................................................................. 5-122 FUNCTION: RECEIPT OPTION .....................................................................
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MODELS 9640/0641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL CONTENTS SECTION 9 - INTERPRETING RETURN CODES .................................................................................................... 9-1 INTRODUCTION ...................................................................................................................................... 9-2 READING RETURN CODES ...............................................................................................................
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SECTION 1 INTRODUCTION
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 1 - INTRODUCTION WHAT’S NEW IN ATM SOFTWARE RELEASE 4.1 The newest release of ATM operating software, Version 4.1, offers a number of new features and benefits. These include: • IMPROVED MONOCHROME AD GRAPHIC DISPLAY SUPPORT. The rendering of gray-scale images has been improved significantly.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 1 - INTRODUCTION WHAT’S IN THIS MANUAL This manual describes all operating features of the following Single-Cassette Cash Dispensers: 1.) 1.) 2.) 2.) Model 9640. Front Access, UL291 Business Hours Service Listed. Model 9641. Rear Access, UL291 Business Hours Service Listed. Model 9660. Front Access, UL291 Level 1, 24-Hour Service Listed. Model 9661. Rear Access UL291 Level 1, 24-Hour Service Listed.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 1 - INTRODUCTION BALANCING DAILY TRANSACTIONS The Cash Dispenser keeps track of all transactions and provides simple printed reports to assist in maintaining accurate balance records. The DAY CLOSE function, for example, summarizes the transaction activities of the previous business day. The CASSETTE CLOSE function summarizes the activities since the cash cassette was last loaded.
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SECTION 2 FEATURES
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 2 - FEATURES MULTI-CASSETTE CASH DISPENSERS The general features of the Multi-Cassette Cash Dispenser family are described in Table 2-1: Table 2-1. Features of the model 9640/9641/9660/9661 • • • • • • • • • • • • • • High-quality, low-cost multi-cassette operation. Front-access (models 9640/9660) and rear-access (models 9641/9661) models available.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 2 - FEATURES • 256-Color Ad Graphic Display Support ATM Software Release 4.1 delivers support for the new 256-color display feature of Triton Systems ATMs. Ad Graphic screens can now be displayed using a richer palette of 256 colors. • MAC Data Encryption Support ATM Software Release 4.1 implements support for the Message Authentication Code (MAC) data encryption protocol.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 2 - FEATURES • Exit Message This feature allows a message to be displayed to the customer at the conclusion of a transaction. The content of the message is determined by the operator. • Predial Capability By initiating the call to the processor immediately after the PIN is keyed in, the actual transaction, once selected, can be completed more quickly.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 2 - FEATURES Normally, journal data is printed by the unit’s receipt printer, but with the optional Triton Connect software package the information can be sent to a remote PC (Personal Computer) for storage and subsequent analysis. The information in the electronic journal is maintained in a safe and secure environment.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 2 - FEATURES • International Monetary Support This feature allows installation and service personnel to select one of a number of monetary symbols (such as C, ¢, $, ƒ, L, Pt., £, Q, ¥) that describe the type of currency that will be dispensed by the Cash Dispenser. The default symbol can be viewed and changed through the Management Functions. • Six-Digit Amount Entry Fields U.S.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 2 - FEATURES Jumper Settings Memory Expansion Modules have jumpers that must be installed in the right position to operate correctly. The Memory Expansion Module installed in slot 4 of the card cage must have the jumpers across pins 1 and 2 of J1 and J2. If a second Memory Expansion Module is installed, it will be put in slot 5 of the card cage.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 2 - FEATURES Once formatted, the graphics and text-based messages can be downloaded to a terminal by the Triton Connect host computer. The time of day a specific Ad Screen is displayed and the duration it will be displayed can also be controlled. To display AD Screens a terminal must have at least one optional Memory Expansion Module installed.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 2 - FEATURES When a coupon is awarded, the cash dispenser beeps a distinctive tone, displays a message to alert the customer and prints a coupon after the money is dispensed (but before the customer receipt is printed). The prize coupon is printed on a separate receipt and a full cut is made between the coupon and the customer receipt.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 2 - FEATURES Key information about the status of the terminal is collected and stored at a central location by your service provider. With this data, customer transaction reports can be developed that make it easy to monitor your Cash Dispenser’s performance, schedule cash replenishment, and provide instant status for service dispatch should a problem occur.
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SECTION 3 OPERATION AND SETUP
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 3 - OPERATION AND SETUP BASIC OPERATION This chapter describes the basic operation and setup of the Cash Dispenser. The procedures are applicable to any of the Multi-Cassette Cash Dispensers in the model 9640/9641/9660/9641 product line. MENU-BASED OPERATION The Cash Dispenser operates as a menu driven system. Messages and menu options presented on the LCD display screen guide the user’s actions.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 3 - OPERATION AND SETUP 2.) Enter the Cash Dispenser system management area by pressing the key next to MANAGEMENT FUNCTIONS.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 3 - OPERATION AND SETUP Figure 3-3. Alphanumeric Keypad. Table 3-1. Keypad Characters. The first character on the first key (0-9) you press after the key will be displayed at the current cursor position. Pressing the same key repeatedly will cycle the displayed letter through the available character choices for that key (X1-X6).
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 3 - OPERATION AND SETUP The and keys are used in most alphanumeric data entry situations. The is used to back up and erase a character. The is used to lock in a character. These keys will auto-repeat if held down for more than one second. The key can be used to clear an entry and start over. The key will abort the current transaction.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 3 - OPERATION AND SETUP **NOTE** The operator of the Cash Dispenser must change the MASTER PASSWORD to a new number when the installation is complete. The Top Menu serves an alternative purpose in the event of a machine malfunction or other error condition. Such conditions are normally reported by an “OUT OF SERVICE” message screen. The typical response to this message is to reset the Cash Dispenser.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 3 - OPERATION AND SETUP • Surcharge Mode Some networks allow a surcharge, or terminal fee, to be imposed on withdrawal transactions. If surcharges are in use on your network, you are required to notify the customer of the possibility of an additional fee before the transaction is processed. The customer must be given a chance to cancel the transaction.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 3 - OPERATION AND SETUP The MAC MASTER KEY is used to decrypt the MAC WORKING KEY. Each key is a 16character string, consisting of a combination of the digits 0-9 and the letters A-F. The MAC MASTER KEY may be injected from a personal computer (using a special floppy disk), or entered manually at the keypad. • PIN Master/Working Keys The PIN MASTER KEY is used to decrypt the PIN WORKING KEY.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 3 - OPERATION AND SETUP Whenever a withdrawal transaction is processed, the amount entered or selected is compared to the MAXIMUM AMOUNT parameter. If the entry is larger, an error message warns the user and displays the maximum allowable amount. Additionally, the MAXIMUM AMOUNT cannot be more than 50 times greater than the denomination of the currency in the cassette.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 3 - OPERATION AND SETUP • Language Option This feature allows the terminal operator to select the language that is displayed to the customer during a transaction, as well as the language in which the Management Functions are presented. A feature is also provided that gives the customer the option of selecting a preferred language.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 3 - OPERATION AND SETUP MULTI-CASSETTE CASH DISPENSER SETUP PARAMETERS FUNCTION/PARAMETER FACTORY DEFAULT PAGE NO. FUNCTION/PARAMETER CLOSE 1 SCHEDULE CLOSE 2 CHANGE SCHEDULE 3 4 FACTORY DEFAULT PAGE NO. CHANGE MESSAGES OFF 5-7 23 MARKETING MESSAGE * 5-62 * 5-8 24 SURCHARGE MESSAGES * 5-64 SEND TERMINAL TOTALS OFF 5-9 25 WELCOME MESSAGE * 5-65 ENTER QTY.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 3 - OPERATION AND SETUP MULTI-CASSETTE CASH DISPENSER SETUP PARAMETERS FUNCTION/PARAMETER FACTORY DEFAULT PAGE NO. NONE 5-94 FUNCTION/PARAMETER FACTORY DEFAULT PAGE NO.
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SECTION 4 HANDLING CASSETTES
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 4 - HANDLING CASSETTES DISPENSING MECHANISM The Multi-Cassette Cash Dispensers discussed in this manual use a friction-feed dispensing mechanism to store and deliver notes and other media to the customer. The mechanism is located in the lower security container of the unit. It holds multiple Note Cassettes and a single Reject Cassette.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 4 - HANDLING CASSETTES Used Notes • • • • • • • • Adhesive or “sticky” substances on the surface of the paper. Tears extending more than 1/2” from the edge of the currency. Tears, holes, or missing sections in the body of the currency. Tape on the surface of the currency used for repairing, patching or any other purpose. Staples, pins, or any other foreign body attached to the notes.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 4 - HANDLING CASSETTES New or Uncirculated Notes Remove the band around each bundle of notes. Separate the notes from each other by: • • • Striking the bundle hard against the edge of a table or similar object. Flipping through each bundle of notes in both directions at each end. Using a Note Counter. Figure 4-3. Flipping Bundle Ends. REMOVING NOTE CASSETTES 1.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 4 - HANDLING CASSETTES 3. To remove the selected Note Cassette, grasp the cassette handle with one hand while holding the mechanism in place with the other hand (See Figure 4-2). Pull the cassette out slightly. Place one hand underneath to support the cassette as you slide it completely out of the unit.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 4 - HANDLING CASSETTES Continue to support the bottom of the cassette to keep it level as you place it on a table or other flat surface. The loading arm should then be folded down, which will raise the rear of the cassette and allow gravity to help keep the notes neatly stacked during the loading process. OPENING NOTE CASSETTES Figure 4-8. Cassette Loading Arm Down. 1. Insert the key into the cassette lock.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 4 - HANDLING CASSETTES LOADING NOTE CASSETTES 1. Load the cassette with currency. The shape of some notes may be affected by conditions of storage or bundling, preventing them from forming neat, even piles. If not corrected, such conditions may cause notes to be rejected by the dispensing mechanism. To compensate for the most common conditions of slanting or cupped note piles, follow the directions given here.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 4 - HANDLING CASSETTES 1. Level the note pile. Compress the note pile slightly by hand. Single notes must not protrude from the bundle. Figure 4-14. Leveling Note Pile. 2. Move the pusher plate against the notes with just enough pressure to hold the notes in the correct position when closing the lid and inserting the cassette into the mechanism. Figure 4-15. Moving Pusher Plate Against Notes. 3. Close the cassette lid.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 4 - HANDLING CASSETTES REMOVING THE REJECT CASSETTE 1. UNLOCK the cassettes, using the Cassette Lock/Unlock procedure in Section 5, Management Functions. 2. Open the outer fascia panel of the security container, using the key lock on the front of the panel. Open the combination lock on the security container door and open the door to gain access to the dispensing mechanism.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 4 - HANDLING CASSETTES OPENING THE REJECT CASSETTE 1. Insert the key into the cassette lock. To unlock the cassette, apply inward pressure on the key while turning it clockwise to the stop position (approximately a quarter-turn). Open the cassette by simultaneously pressing the release button and lifting the lid. Flip the lid back fully. Figure 4-18.Key Inserted. Figure 4-19.Opening Lid. 2.
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SECTION 5 MANAGEMENT FUNCTIONS
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS INTRODUCTION This section describes the MANAGEMENT FUNCTIONS available for controlling the Cash Dispenser. When the CUSTOMER WELCOME screen is displayed, you can access the MANAGEMENT FUNCTIONS menu by following the procedure described next. ACCESSING THE MANAGEMENT FUNCTIONS MENU 1.) Press and hold down the key; while holding down the key, press the <1> key. Release both keys.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS The MANAGEMENT FUNCTIONS Screen. The ADMINISTRATION password allows access to a limited group of functions such as CLOSE, DIAGNOSTICS, etc. The MASTER PASSWORD allows access to all functions performed with the ADMINISTRATION password plus access to the Cash Dispenser configuration functions.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS Management Functions Chart TRITON SYSTEMS, INC.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: MANAGEMENT FUNCTIONS FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: Select the MANAGEMENT FUNCTIONS option from the Top Menu (see page 5-2 for instructions on how to access the Top menu). DESCRIPTION: The MANAGEMENT FUNCTIONS menu allows the terminal operator to access the following functions: 1.) 2.) 3.) 4.) 5.) 6.) 7.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: CLOSE FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: Select the CLOSE option from the MANAGEMENT FUNCTIONS screen to view the options available from the SELECT CLOSE FUNCTION menu. DESCRIPTION: The SELECT CLOSE FUNCTION menu allows the terminal operator to perform the following functions: 1.) 2.) 3.) 4.) 5.) 6.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SCHEDULE CLOSE FACTORY DEFAULT: OFF ACCESS INSTRUCTIONS: 1.) Select CLOSE from the MANAGEMENT FUNCTION screen. 2.) Select SCHEDULE CLOSE. DESCRIPTION: This function allows you to turn on or off the SCHEDULE CLOSE feature.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: CHANGE SCHEDULE FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select CLOSE from the MANAGEMENT FUNCTION screen. 2.) Select SCHEDULE CLOSE. 3.) Select CHANGE SCHEDULE. DESCRIPTION: This function is used to set the time, in hours and minutes, at which the terminal will automatically initiate contact with the processor and perform a close operation.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SEND TERMINAL TOTALS FACTORY DEFAULT: OFF ACCESS INSTRUCTIONS: 1.) Select CLOSE from the MANAGEMENT FUNCTION screen. 2.) Select SEND TERMINAL TOTALS. DESCRIPTION: This function allows you to turn on or off the REPORT TERMINAL TOTALS feature. When the feature is turned ON, the terminal will send accumulated totals information to the processor during the close operation.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: TRIAL CLOSE FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select CLOSE from the MANAGEMENT FUNCTIONS screen. 2.) Select TRIAL CLOSE. DESCRIPTION: The TRIAL CLOSE function is used during the daily close procedure. It does the same thing as DAY CLOSE, except that the totals are not cleared.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: DAY CLOSE FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select CLOSE from the MANAGEMENT FUNCTIONS screen. 2.) Select DAY CLOSE. DESCRIPTION: The DAY CLOSE Function is used to complete daily balancing of the Cash Dispenser with the processor. The DAY CLOSE is performed to clear the totals and switch to the next business day.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: CASSETTE CLOSE FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select CLOSE from the MANAGEMENT FUNCTIONS screen. 2.) Select CASSETTE CLOSE. DESCRIPTION: The CASSETTE CLOSE option is used to perform cassette-specific close operations.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: TRIAL CASSETTE CLOSE FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select CLOSE from the MANAGEMENT FUNCTION screen. 2.) Select CASSETTE CLOSE. Choose a cassette (A, B, C, or D). 3.) Select TRIAL CASSETTE CLOSE. DESCRIPTION: Selecting this function prints a receipt summarizing activity on the cassette since the last CASSETTE CLOSE was performed.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: CASSETTE CLOSE FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select CLOSE from the MANAGEMENT FUNCTION screen. 2.) Select CASSETTE CLOSE. Choose a cassette (A, B, C, or D). 3.) Select CASSETTE CLOSE. DESCRIPTION: The CASSETTE CLOSE function is used to complete the balancing of a specific currency cassette of the Cash Dispenser.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ENTER QTY. IN CASSETTE FACTORY DEFAULT: ‘0’ ACCESS INSTRUCTIONS: 1.) Select CLOSE from the MANAGEMENT FUNCTION screen. 2.) Select CASSETTE CLOSE. Choose a cassette (A, B, C, or D). 3.) Select ENTER QTY. IN CASSETTE. DESCRIPTION: The ENTER QTY. IN CASSETTE function allows entry of the number of documents in the cassette.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SELECT CASSETTE FACTORY DEFAULT: ‘N/A ACCESS INSTRUCTIONS: 1.) Select CLOSE from the MANAGEMENT FUNCTION screen. 2.) Select CASSETTE CLOSE. Choose a cassette (A, B, C, or D). 3.) Choose the SELECT CASSETTE option. DESCRIPTION: This option provides a convenient way to switch between cassettes when performing cassettespecific close operations.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: TRIAL CASSETTE CLOSE (ALL) FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select CLOSE from the MANAGEMENT FUNCTIONS screen. 2.) Select TRIAL CASSETTE CLOSE (ALL). DESCRIPTION: Selecting the TRIAL CASSETTE CLOSE (ALL) function prints a summary of all cassettes present with out clearing any totals. The host is not contacted.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: DIAGNOSTICS FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen. 2.) Select one of the following to perform the appropriate DIAGNOSTICS test: DESCRIPTION: • • • • • • • Select STATUS to determine the operational status of the four Feed Channels, the Reject Channel and the Transport Channel of the dispensing mechanism.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: STATUS FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen 2.) Select the STATUS option. DESCRIPTION: The STATUS feature presents a screen with options for initiating status checks on the primary functional areas of the dispensing mechanism. These areas are the four Feed Channels, the Reject Channel and the Transport Channel.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: PURGE FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen 2.) Select the PURGE option. DESCRIPTION: When the PURGE option is selected, a PURGE command is sent to the dispenser, instructing it to exercise its note transport system.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: TEST DISPENSE FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen 2.) Select the TEST DISPENSE option. DESCRIPTION: The TEST DISPENSE command instructs the dispensing mechanism in the Cash Dispenser to dispense a single note from each Note Cassette, sending each note into the Reject Cassette.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: FORMAT MEMORY EXP. CARD FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen. 2.) Select the FORMAT MEMORY EXPANSION CARD option. DESCRIPTION: A Memory Expansion Card is formatted so that it is ready to accept downloaded files from a Triton Connect Host Computer. All Memory Expansion Cards are shipped from the factory formatted.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: TEST RECEIPT PRINTER FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen. 2.) Select the TEST RECEIPT PRINTER option. DESCRIPTION: This command will print two lines of text on the receipt printer and then advance and cut the paper. The text should be 42 characters wide.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: VERSION #’S FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen. 2.) Select the VERSION #’S option. DESCRIPTION: This function displays the version information for the terminal software that is running in the Cash Dispenser. Normally you do not need to access this function unless you are asked to by service personnel.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: MORE DIAGNOSTICS FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen. 2.) Select the MORE DIAGNOSTICS option. DESCRIPTION: This screen allows you to select additional diagnostics functions. The functions available are: 1.) INJECT NEW CASSETTE ID, which enables you to change the identification code of a cassette. 2.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: INJECT NEW CASSETTE ID FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen. 2.) Select the MORE DIAGNOSTICS option. 3.) Select the INJECT NEW CASSETTE ID option. DESCRIPTION: Each Note Cassette contains onboard memory that enables it to store it’s own identification code. This option allows you to inject a new ID into a Note Cassette.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: RESET/TEST MODEM FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen. 2.) Select MORE DIAGNOSTICS. 3.) Select the RESET/TEST MODEM option. DESCRIPTION: This test confirms that the CPU Module can communicate with the modem and that the modem can be configured. This test does not test the ability of the modem to communicate on the phone line.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: FORCE UNLOCK CASSETTE FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select the DIAGNOSTICS option from the MANAGEMENT FUNCTIONS menu. 2.) Select MORE DIAGNOSTICS. 3.) Select FORCE UNLOCK CASSETTE. DESCRIPTION: This function provides a means of overriding the unlocking mechanism associated with a particular cassette.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS Once the cassette has been removed from the dispensing mechanism, gently remove any notes that are sticking out of the cassette. Re-insert the cassette into the dispensing mechanism and perform a normal LOCK operation, followed by a normal UNLOCK operation. You may now remove and replenish the cassette as normal.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SCAN CARD FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen. 2.) Select MORE DIAGNOSTICS. 3.) Select the SCAN CARD option. DESCRIPTION: The SCAN CARD function reads a card and displays the information imprinted on its magnetic strip. This can be done on a customer card that doesn’t seem to work in the Cash Dispenser.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: LANGUAGE/IDIOMA FACTORY DEFAULT: Country-specific ACCESS INSTRUCTIONS: Select the LANGUAGE/IDIOMA option from the MANAGEMENT FUNCTIONS screen to view the additional options available. DESCRIPTION: This function provides access to the options that control the language that is displayed on the Cash Dispenser LCD Display.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ENGLISH/INGLES FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select the LANGUAGE/IDIOMA option from the MANAGEMENT FUNCTIONS screen. 2.) Select the ENGLISH/INGLES option. DESCRIPTION: Choosing this function when the DISABLE CUST. OPTION is selected will set the LCD screen to display only English text during a transaction. Choosing this function when the ENABLE CUST.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SPANISH/ESPANOL FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select the LANGUAGE/IDIOMA option from the MANAGEMENT FUNCTIONS screen. 2.) Select the SPANISH/ESPANOL option. DESCRIPTION: NOTE: Some versions of international software replace the Spanish language option with French. Choosing this option when the DISABLE CUST.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ENABLE/DISABLE CUST. OPTION FACTORY DEFAULT: ‘OPTION IS: DISABLED’ ACCESS INSTRUCTIONS: 1.) Select the LANGUAGE/IDIOMA option from the MANAGEMENT FUNCTIONS screen. 2.) Select either option, as appropriate: • ENABLE CUST. OPTION. • DISABLE CUST. OPTION.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: JOURNAL FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: Select JOURNAL from the options available at the MANAGEMENT FUNCTIONS screen. DESCRIPTION: Select the JOURNAL function from the MANAGEMENT FUNCTIONS screen to: 1.) PRINT THE JOURNAL 2.) CLEAR JOURNAL 3.) PRINT THE LAST X ENTRIES ERROR CONDITIONS: There are no error conditions directly associated with this function. TRITON SYSTEMS, INC.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: PRINT JOURNAL FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select JOURNAL from the options available at the MANAGEMENT FUNCTIONS screen. 2.) Select the PRINT JOURNAL option to print all unaudited records stored in the Electronic Journal. DESCRIPTION: The PRINT JOURNAL command is used to automatically print out any journal entries collected since the last time the journal was printed.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: CLEAR JOURNAL FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select JOURNAL from the options available at the MANAGEMENT FUNCTIONS screen. 2.) Select the CLEAR JOURNAL option to mark all journal entries stored in the Electronic Journal since the last time the CLEAR JOURNAL or PRINT JOURNAL functions were completed.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: PRINT LAST X ENTRIES FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select JOURNAL from the options available at the MANAGEMENT FUNCTIONS screen. 2.) Select the PRINT LAST X ENTRIES option to print the last X (where ‘X’ is a number from 1 to 2045) entries stored in the Electronic Journal.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: CASSETTE SERVICE FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: Select the CASSETTE SERVICE option from the MANAGEMENT FUNCTIONS screen. DESCRIPTION: The CASSETTE SERVICE option provides the terminal operator with the ability to quickly lock and unlock cassettes, or to place selected cassettes into service.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: PASSWORD MAINTENANCE FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: Select the PASSWORD MAINTENANCE option from the MANAGEMENT FUNCTIONS screen. DESCRIPTION: The PASSWORD MAINTENANCE Function of MANAGEMENT FUNCTIONS menu allows access to menus for viewing and changing the following: 1.) MASTER PASSWORD 2.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: MASTER PASSWORD FACTORY DEFAULT: ‘123456’ ACCESS INSTRUCTIONS: 1.) Select the PASSWORD MAINTENANCE option from the MANAGEMENT FUNCTIONS screen. 2.) Select the MASTER PASSWORD option. DESCRIPTION: The MASTER PASSWORD is the highest level password on the Cash Dispenser. It allows access to all functions except downloading of new software.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ADMINISTRATION PASSWORD FACTORY DEFAULT: ‘987654’ ACCESS INSTRUCTIONS: 1.) Select the PASSWORD MAINTENANCE option from the MANAGEMENT FUNCTIONS screen. 2.) Select the ADMINISTRATION PASSWORD option. DESCRIPTION: The ADMINISTRATION PASSWORD is used to perform daily management functions. This password DOES NOT allow access to the TERMINAL CONFIGURATION menu.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: TERMINAL CONFIGURATION FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: Select the TERMINAL CONFIGURATION option from the MANAGEMENT FUNCTIONS screen. DESCRIPTION: The TERMINAL CONFIGURATION option provides access to functions that allow the following parameters to be viewed and changed: 1.) 2.) 3.) 4.) 5.) 6.) 7.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: PRINTER SETTINGS FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select the TERMINAL CONFIGURATION option from the MANAGEMENT FUNCTIONS screen. 2.) Select the PRINTER SETTINGS option. DESCRIPTION: This menu provides access to the following functions: 1.) SET PRINT LENGTH 2.) LOW RECEIPT PAPER 3.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SET PRINT LENGTH FACTORY DEFAULT: ‘35’ ACCESS INSTRUCTIONS: 1.) Select the TERMINAL CONFIGURATION option from the MANAGEMENT FUNCTIONS screen. 2.) Select the PRINTER SETTINGS option. 3.) Select SET PRINT LENGTH. DESCRIPTION: This function sets the minimum length of the receipt provided to the customer after each transaction.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: LOW RECEIPT PAPER FACTORY DEFAULT: ‘OUT OF SERVICE’ ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select the PRINTER SETTINGS option. 3.) Choose the LOW RECEIPT PAPER option.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: PRINTER GRAPHICS FACTORY DEFAULT: ENABLED ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION option from the MANAGEMENT FUNCTIONS screen. 2.) Select the PRINTER SETTINGS option. 3.) Select PRINTER GRAPHICS. DESCRIPTION: The Printed Graphics feature can only be used when an optional Memory Expansion Card is installed in the terminal. Triton Connect Software Release 1.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: RANDOM/LEVEL PRIZE COUPONS FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select RANDOM/LEVEL PRIZE COUPONS from the TERMINAL CONFIGURATION menu. DESCRIPTION: The SELECT COUPON TYPE screen allows the operator to access the functions specific to managing either printed or dispensed prize coupons.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: PRINTED COUPONS FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select RANDOM/LEVEL PRIZE COUPONS from the TERMINAL CONFIGURATION menu. 3.) Select PRINTED COUPONS. DESCRIPTION: This function provides access to the following options, which will set up terminal operations for issuing printed prize coupons: 1.) 2.) 3.) 4.) 5.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ENTER LEVEL PRIZE MSG. FACTORY DEFAULT: NONE ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select RANDOM/LEVEL PRIZE COUPONS from the TERMINAL CONFIGURATION menu. 3.) Select PRINTED COUPONS. 4.) Select ENTER LEVEL PRIZE MSG.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ENTER RANDOM PRIZE MSG. FACTORY DEFAULT: NONE ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select RANDOM/LEVEL PRIZE COUPONS from the TERMINAL CONFIGURATION menu. 3.) Select PRINTED COUPONS. 4.) Select ENTER RANDOM PRIZE MSG.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ENABLE/DISABLE COUPON AWARDS FACTORY DEFAULT: DISABLED ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select RANDOM/LEVEL PRIZE COUPONS from the TERMINAL CONFIGURATION menu. 3.) Select PRINTED COUPONS. 4.) Select the ENABLE/DISABLE COUPON AWARDS option. 5.) Select ENABLE OR DISABLE from the menu displayed.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SET LEVEL PRIZE AMOUNT FACTORY DEFAULT: ‘$0.00’ ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select RANDOM/LEVEL PRIZE COUPONS from the TERMINAL CONFIGURATION menu. 3.) Select PRINTED COUPONS. 4.) Select the SET LEVEL PRIZE AMOUNT option. DESCRIPTION: This function sets the threshold level at which the level prize coupon will be printed.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SET RANDOM WINNING % FACTORY DEFAULT: ‘0%’ ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select RANDOM/LEVEL PRIZE COUPONS from the TERMINAL CONFIGURATION menu. 3.) Select PRINTED COUPONS. 4.) Select the SET RANDOM WINNING % option. DESCRIPTION: This function sets the frequency at which the random prize coupons will be printed.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: DISPENSED COUPONS FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select RANDOM/LEVEL PRIZE COUPONS from the TERMINAL CONFIGURATION menu. 3.) Select DISPENSED COUPONS. DESCRIPTION: This function provides access to the following options, which will set up terminal operations for issuing dispensed prize coupons: 1.) 2.) 3.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SELECT LEVEL COUPON CASS. FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select RANDOM/LEVEL PRIZE COUPONS from the TERMINAL CONFIGURATION menu. 3.) Select DISPENSED COUPONS. 4.) Choose SELECT LEVEL COUPON CASS.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SELECT RANDOM COUPON CASS. FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select RANDOM/LEVEL PRIZE COUPONS from the TERMINAL CONFIGURATION menu. 3.) Select DISPENSED COUPONS. 4.) Choose SELECT RANDOM COUPON CASS.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ENABLE/DISABLE COUPON AWARDS FACTORY DEFAULT: DISABLED ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select RANDOM/LEVEL PRIZE COUPONS from the TERMINAL CONFIGURATION menu. 3.) Select DISPENSED COUPONS. 3.) Select the ENABLE/DISABLE COUPON AWARDS option.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SET LEVEL PRIZE AMOUNT FACTORY DEFAULT: ‘$0.00’ ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select RANDOM/LEVEL PRIZE COUPONS from the TERMINAL CONFIGURATION menu. 3.) Select DISPENSED COUPONS. 4.) Select the SET LEVEL PRIZE AMOUNT option.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SET RANDOM WINNING % FACTORY DEFAULT: ‘0%’ ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select RANDOM/LEVEL PRIZE COUPONS from the TERMINAL CONFIGURATION menu. 3.) Select DISPENSED COUPONS. 3.) Select the SET RANDOM WINNING % option. DESCRIPTION: This function sets the frequency at which the random prize coupons will be dispensed.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: CHANGE MESSAGES FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select CHANGE MESSAGES. DESCRIPTION: The CHANGE MESSAGES option of the TERMINAL CONFIGURATION menu allows information for the following screens to be changed by the terminal operator or a service technician: 1.) 2.) 3.) 4.) 5.) 6.) 7.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: MARKETING MESSAGE FACTORY DEFAULT: NONE ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select CHANGE MESSAGES. 3.) Select MARKETING MESSAGE. DESCRIPTION: KEY The MARKETING MESSAGE function allows you to compose a message that will appear on any printed products that include the store message (e.g. customer receipts, day closes, coupons, etc.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SURCHARGE MESSAGES FACTORY DEFAULT: ‘STANDARD’ ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select CHANGE MESSAGES. 3.) Select SURCHARGE MESSAGES DESCRIPTION: This function is used to select the surcharge message that will be displayed to the customer. Press the button next to the desired message to select it.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS CUSTOM-C CUSTOM-D CUSTOM-E CUSTOM-F CUSTOM-H CUSTOM-G ERROR CONDITIONS: There are no error conditions directly associated with this function. TRITON SYSTEMS, INC.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: WELCOME MESSAGE FACTORY DEFAULT: ‘WELCOME TO miniATM’ ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select CHANGE MESSAGES. 3.) Select Welcome Message. DESCRIPTION: The Welcome Message consists of three lines of text that are printed at the top of the customer welcome screen. The text can be full alphanumeric text.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SURCHARGE OWNER FACTORY DEFAULT: NONE ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select CHANGE MESSAGES. 3.) Select SURCHARGE OWNER. DESCRIPTION: The name of the SURCHARGE OWNER is stored in the terminal and printed on the Receipt Printer Test Report. The name of the SURCHARGE OWNER is entered directly into the terminal.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: EXIT MESSAGE FACTORY DEFAULT: ‘Thanks for Using miniATM’ ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select CHANGE MESSAGES. 3.) Select EXIT MESSAGE. DESCRIPTION: The Exit Message consists of three lines of text that are printed on the terminal display at the conclusion of a transaction. The text can be full alphanumeric text.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: STORE MESSAGE FACTORY DEFAULT: SEE NOTE 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select CHANGE MESSAGES. 3.) Select STORE MESSAGE. ACCESS INSTRUCTIONS: DESCRIPTION: KEY The STORE MESSAGE consists of four lines of text that are printed on the customer receipt. The text can be full alphanumeric text.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: TERMINAL OWNER FACTORY DEFAULT: NONE ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select CHANGE MESSAGES. 3.) Select TERMINAL OWNER. DESCRIPTION: The name of the TERMINAL OWNER is stored in the terminal and displayed to the customer in the surcharge warning message. The name is entered directly into the terminal.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: TERMINAL PARAMETERS FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. DESCRIPTION: Selecting SET TERMINAL PARAMETERS from the TERMINAL CONFIGURATION menu allows the following Cash Dispenser operating parameters to be viewed or changed: 1.) 2.) 3.) 4.) 5.) 6.) 7.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SET TERMINAL # FACTORY DEFAULT: NONE ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose the SET TERMINAL # option. DESCRIPTION: The TERMINAL # is a unique string of characters provided by your processor to identify the Cash Dispenser when a transaction is taking place. It can contain numbers and letters.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: RESET SEQ # FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose the RESET SEQ # option. DESCRIPTION: NOTE: This feature is not supported by all processors. Select the RESET SEQ.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SURCHARGE MODE FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose the SURCHARGE MODE option. DESCRIPTION: Selecting the SURCHARGE MODE option from the SET TERMINAL PARAMETERS menu allows the terminal operator or service technician to change the following surcharge options: 1.) 2.) 3.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SURCHARGE PERCENT FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose the SURCHARGE MODE option. 4.) Select SURCHARGE PERCENT.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ENABLE/DISABLE SURCHARGE FACTORY DEFAULT: DISABLED ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose the SURCHARGE MODE option. 4.) Select ENABLE or DISABLE, as appropriate. DESCRIPTION: Some networks allow a surcharge, or terminal fee, to be imposed on withdrawal transactions.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SURCHARGE LOCATION FACTORY DEFAULT: BEGINNING ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose the SURCHARGE MODE option. 4.) Choose the SURCHARGE LOCATION option. DESCRIPTION: The SURCHARGE LOCATION function determines where the terminal user is presented with the surcharge notification message.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: BLOCK ISO’S FACTORY DEFAULT: NONE ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose the SURCHARGE MODE option. 4.) Choose the BLOCK ISO’S option.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS To enter or change an ISO go to the SELECT ISO TO CHANGE screen and perform the following: 1.) Press the Screen Key next to the block where the new ISO will be entered or an ISO changed. 2.) Enter the ISO number (up to six digits in length). 3.) Press the “” key. If more than one ISO must be entered repeat steps 1 through 3 until all ISO are entered (up to five ISO numbers may be entered).
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SURCHARGE AMOUNT FACTORY DEFAULT: ‘$0.00’ ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose the SURCHARGE MODE option. 4.) Choose the SURCHARGE AMOUNT option. DESCRIPTION: The surcharge amount will be entered directly on the SURCHARGE MODE screen.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: CASSETTE SETUP FACTORY DEFAULT: N/A 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select CASSETTE SETUP. DESCRIPTION: Selecting CASSETTE SETUP at the TERMINAL PARAMETERS menu allows the terminal operator to view and change the following parameters: 1.) 2.) 3.) 4.) 5.) 6.) 7.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: RELEARN BILL THICKNESS FACTORY DEFAULT: N/A 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select CASSETTE SETUP. 4.) Choose the RELEARN BILL THICKNESS option.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: INTERNATIONAL CURRENCY FACTORY DEFAULT: COUNTRY-SPECIFIC ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select CASSETTE SETUP. 4.) Choose the INTERNATIONAL CURRENCY option. DESCRIPTION: This feature will allow operator personnel to select one of nine possible monetary symbols (C, ¢, $, ƒ, L, Pt.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: MAXIMUM AMOUNT FACTORY DEFAULT: ‘$500.00’ ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select CASSETTE SETUP. 4.) Choose the MAXIMUM AMOUNT option. DESCRIPTION: The maximum cash withdrawal limit must be set in the Cash Dispenser before any transactions can be completed.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: MAX NON-CASH FACTORY DEFAULT: ‘$500.00’ ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select CASSETTE SETUP. 4.) Choose the MAX NON-CASH. DESCRIPTION: The maximum non-cash purchase limit must be set in the Cash Dispenser before any purchases of non-cash items can be completed.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: EXTENDED AMOUNT FACTORY DEFAULT: DISABLED ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select CASSETTE SETUP. 4.) Choose the EXTENDED AMOUNT option. DESCRIPTION: The standard length of a currency amount entry field is 8 digits.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: CASSETTE PARAMETERS FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select CASSETTE SETUP. 4.) Select CASSETTE PARAMETERS. DESCRIPTION: The CASSETTE PARAMETERS option is used to perform cassette-specific configuration and setup operations.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SET BILL DIMENSION FACTORY DEFAULT: COUNTRY-SPECIFIC ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select CASSETTE SETUP. 4.) Choose the CASSETTE PARAMETERS option. 5.) Select a cassette (A, B, C, or D). 6.) Choose SET BILL DIMENSION.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: VALUE FACTORY DEFAULT: ‘$0.00’ ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select CASSETTE SETUP. 4.) Choose the CASSETTE PARAMETERS option. 5.) Choose a cassette (A, B, C, or D). 6.) Select the VALUE option.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: TYPE FACTORY DEFAULT: CASH ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select CASSETTE SETUP. 4.) Choose the CASSETTE PARAMETERS option. 5.) Choose a cassette (A, B, C, or D). 6.) Select the TYPE option.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SERVICE FACTORY DEFAULT: IN SERVICE ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select CASSETTE SETUP. 4.) Choose the CASSETTE PARAMETERS option. 5.) Choose a cassette (A, B, C, or D). 6.) Select the SERVICE option.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: CURRENCY DATA FACTORY DEFAULT: COUNTRY-SPECIFIC ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select CASSETTE SETUP. 4.) Choose the CASSETTE PARAMETERS option. 5.) Choose a cassette (A, B, C, or D). 6.) Select the CURRENCY DATA option.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS The current values of the above listed data will be displayed near the top of the screen as a string of seven characters. When the CHANGE button is pressed, an input field appears, allowing you to enter new data. To enter a digit 0-9, simply press the key that has that digit. To enter a letter, first press the key, then press the key that has the letter you want on it.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: CASSETTE FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select CASSETTE SETUP. 4.) Choose the CASSETTE PARAMETERS option. 5.) Select the CASSETTE option. DESCRIPTION: This option provides a convenient way to switch between cassettes when performing cassettespecific operations.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: DESCRIPTION FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select CASSETTE SETUP. 4.) Choose the CASSETTE PARAMETERS option. 5.) Choose a cassette (A, B, C, or D). 6.) Select the DESCRIPTION option.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: PRIMARY DESCRIPTION FACTORY DEFAULT: NONE ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select CASSETTE SETUP. 4.) Choose the CASSETTE PARAMETERS option. 5.) Choose a cassette (A, B, C, or D). 6.) Select the DESCRIPTION option. 7.) Choose the PRIMARY DESCRIPTION option.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SECONDARY DESCRIPTION FACTORY DEFAULT: ‘NONE ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select CASSETTE SETUP. 4.) Choose the CASSETTE PARAMETERS option. 5.) Choose a cassette (A, B, C, or D). 6.) Select the DESCRIPTION option. 7.) Choose the SECONDARY DESCRIPTION option.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: FAST CASH AMOUNT FACTORY DEFAULT: PROCESSOR-SPECIFIC ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select CASSETTE SETUP. 4.) Choose the FAST CASH AMOUNT option.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: KEY MANAGEMENT FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose the KEY MANAGEMENT option. DESCRIPTION: The KEY MANAGEMENT function provides access to Cash Dispenser functions that control the method of entry for the Master Key and the Comms (Communications) Key.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ENTER MAC MASTER KEY FACTORY DEFAULT: PROCESSOR-SPECIFIC ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select KEY MANAGEMENT. 4.) Choose the ENTER MAC MASTER KEY option.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS Normally, the MAC MASTER KEY contains only one part. However, some keys may contain multiple parts. If this is the case, separate individuals will hold the parts. If your key has multiple parts you must answer the question “ANOTHER KEY PART?”, with a YES until all parts are entered.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ENTER PIN MASTER KEY FACTORY DEFAULT: PROCESSOR-SPECIFIC ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select KEY MANAGEMENT. 4.) Choose the ENTER PIN MASTER KEY option. DESCRIPTION: IMPORTANT: The PIN MASTER KEY must be entered before the PIN Working key.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS The CHECK DIGIT that appears after all parts of the PIN MASTER KEY have been entered is similar to the checksum that is used to verify that the data programmed into a memory device such as an EPROM is correct.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: INJECT MASTER KEYS FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select KEY MANAGEMENT. 4.) Choose the INJECT MASTER KEYS option.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ENTER MAC WORKING KEY FACTORY DEFAULT: PROCESSOR-SPECIFIC ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select KEY MANAGEMENT. 4.) Choose the ENTER MAC WORKING KEY option. DESCRIPTION: MAC is an acronym for Message Authentication Code.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS The CHECK DIGIT that appears after all parts of the MAC WORKING KEY have been entered is similar to the checksum that is used to verify that the data programmed into a memory device such as an EPROM is correct.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ENTER PIN WORKING KEY FACTORY DEFAULT: PROCESSOR-SPECIFIC ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select KEY MANAGEMENT. 4.) Choose the ENTER PIN WORKING KEY option. DESCRIPTION: NOTE: The PIN WORKING KEY was referred to as the COMMS KEY in previous versions of ATM software.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS The CHECK DIGIT that appears after all parts of the PIN WORKING KEY have been entered is similar to the checksum that is used to verify that the data programmed into a memory device such as an EPROM is correct.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: DOWNLOAD WORKING KEYS FACTORY DEFAULT: PROCESSOR-SPECIFIC ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select KEY MANAGEMENT. 4.) Choose the DOWNLOAD WORKING KEYS option. DESCRIPTION: The WORKING KEYS are the MAC and PIN WORKING KEYS, as described earlier.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: TELEPHONE FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select TELEPHONE. DESCRIPTION: The TELEPHONE function is used to set up parameters that control telephone communications between the Cash Dispenser and the Processor. The following parameters are accessed through this function. 1.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: PRIMARY NUMBER FACTORY DEFAULT: NONE ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select TELEPHONE. 4.) Select the PRIMARY NUMBER option. DESCRIPTION: The Cash Dispenser communicates to your host processor over a dial up phone line.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: BACKUP NUMBER FACTORY DEFAULT: NONE ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select TELEPHONE. 4.) Select the BACKUP NUMBER option. DESCRIPTION: The Cash Dispenser communicates with your Processors’ host computer over a dial up phone line.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: DATAPAK ACCESS CODE FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select TELEPHONE. 4.) Select DATAPAK ACCESS CODE. DESCRIPTION: NOTE: This feature is only available for Canadian-region ATMs.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: PREDIAL ON/OFF FACTORY DEFAULT: OFF ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select TELEPHONE. DESCRIPTION: This function allows you to turn on or off the PREDIAL feature.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: COMPUSERVE ID FACTORY DEFAULT: NONE ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select TELEPHONE. 4.) Select the COMPUSERVE ID option. DESCRIPTION: The CompuServe Network is used by some processors to route transactions.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: MODEM SETUP FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select TELEPHONE. 4.) Select the MODEM SETUP option. DESCRIPTION: Selecting the MODEM SETUP OPTION from the TELEPHONE screen allows the terminal operator to select the following parameters: 1.) 2.) 3.) 4.) 5.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: DIAL MODE FACTORY DEFAULT: ‘DTMF’ ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select TELEPHONE. 4.) Select the MODEM SETUP option. 5.) Select DIAL MODE. DESCRIPTION: The modem is configured to dial in either the touch-tone mode (DTMF), or in the rotary (PULSE) mode.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: DIAL RATE FACTORY DEFAULT: ‘FAST’ ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select TELEPHONE. 4.) Select the MODEM SETUP option. 5.) Select DIAL RATE. DESCRIPTION: The internal modem can be configured to send dial tones at one of three speeds. The possible values are FAST (70 milliseconds), MED.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: BAUD RATE FACTORY DEFAULT: ‘1200’ ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select TELEPHONE. 4.) Select the MODEM SETUP option. 5.) Select BAUD RATE. DESCRIPTION: The bit rate of the modem can be controlled with this function. The rate can be set to 2400 or 1200 bits per second (bps).
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: MODEM SETUP STRING FACTORY DEFAULT: MODEM-SPECIFIC ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select TELEPHONE. 4.) Select the MODEM SETUP option. 5.) Select MODEM SETUP STRING.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: RESET/TEST MODEM FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select TELEPHONE. 4.) Select the MODEM SETUP option. 5.) Select RESET/TEST MODEM. DESCRIPTION: This function is used to reset and test the internal modem.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: MORE (TERMINAL PARAMETERS) FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose MORE. DESCRIPTION: Selecting the MORE TERMINAL PARAMETERS option from the TERMINAL PARAMETERS allows the terminal operator or a service technician to view or change the following: 1.) 2.) 3.) 4.) 5.) 6.) 7.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ADJUST VOLUME/CONTR FACTORY DEFAULT: VOL: Maximum CONTRAST: Mid-Range ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select MORE. 4.) Choose ADJUST VOLUME/CONTR. DESCRIPTION: This feature allows the terminal operator to adjust the speaker volume and the contrast of the display.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: RECEIPT OPTION FACTORY DEFAULT: DISABLED ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select MORE. 4.) Choose RECEIPT OPTION. DESCRIPTION: This feature allows the customer to select the option of receiving or not receiving a receipt at the completion of a transaction.
PAGE 170
MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: TRITON CONNECT FACTORY DEFAULT: DISABLED ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select MORE. 4.) Choose TRITON CONNECT. DESCRIPTION: Selecting the TRITON CONNECT function allows the terminal operator to set up the following parameters associated with Triton Connect: 1.) 2.) 3.) 4.) 5.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: PRIMARY NUMBER FACTORY DEFAULT: NONE ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select MORE. 4.) Select TRITON CONNECT. 5.) Choose PRIMARY NUMBER. DESCRIPTION: The PRIMARY NUMBER function is used to enter the number that the terminal can use for calling back the Triton Connect Host Computer.
PAGE 172
MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: BACKUP NUMBER FACTORY DEFAULT: NONE ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select MORE. 4.) Select TRITON CONNECT. 5.) Choose BACKUP NUMBER. DESCRIPTION: The BACKUP NUMBER function is used to enter a backup number that the terminal can use for calling back the Triton Connect computer.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ALARM NUMBERS FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select MORE. 4.) Choose TRITON CONNECT. 5.) Choose ALARM NUMBERS. DESCRIPTION: In some applications the terminal monitoring organization may require different telephone numbers for alarm reporting purposes.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: PRIMARY ALARM NUMBER FACTORY DEFAULT: NONE ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select MORE. 4.) Select TRITON CONNECT. 5.) Select ALARM NUMBERS. 6.) Choose PRIMARY.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: BACKUP ALARM NUMBER FACTORY DEFAULT: NONE ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select MORE. 4.) Select TRITON CONNECT. 5.) Select ALARM NUMBERS. 6.) Choose BACKUP.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ENABLE/DISABLE CALL BACK FACTORY DEFAULT: DISABLED ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select MORE. 4.) Select TRITON CONNECT. DESCRIPTION: Normally, when the Triton Connect Host Computer contacts a terminal, it will hang up and wait for the terminal to CALL BACK.
PAGE 177
MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ENABLE/DISABLE TRITON CONNECT FACTORY DEFAULT: DISABLED ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select MORE. 4.) Select TRITON CONNECT.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ATM MONITORING FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select MORE. 4.) Select ATM MONITORING. DESCRIPTION: The ATM Monitoring screen provides access to the following functions: 1.) STATUS MONITORING.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: STATUS MONITORING FACTORY DEFAULT: DISABLED ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select MORE. 3.) Select ATM MONITORING. 4.) Select STATUS MONITORING. DESCRIPTION: STATUS MONITORING is a feature that is available with selected processor software.
PAGE 180
MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: HEARTBEAT MESSAGE FACTORY DEFAULT: DISABLED ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select MORE. 4.) Select ATM MONITORING. 5.) Select HEARTBEAT MESSAGE. DESCRIPTION: The HEARTBEAT MESSAGE feature is designed to provide a means of reporting communications system status to the host processor.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS Once the Heartbeat Message call feature is enabled at the terminal, an internal timer will be initialized to the number of minutes set in the DELAY PERIOD parameter at system power-up and after a reset. This timer is restarted each time a call is made to the host.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS Terminal is Turned Off or Power Has Failed If the terminal is turned off, no calls will be made. While an obvious point, it means that for this feature to be of any value, the terminal must always remain on. Communications System Has Failed A failure of any piece of the communications system will result in missed calls.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: AD SCREENS FACTORY DEFAULT: ENABLED ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select MORE. 4.) Select AD SCREENS. DESCRIPTION: The terminal must have at least one Memory Expansion Card installed for this feature to operate.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: COMMUNICATION HEADER FACTORY DEFAULT: PROCESSOR-SPECIFIC ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select MORE. 4.) Select COMMUNICATION HEADER. DESCRIPTION: The COMMUNICATION HEADER is an optional feature that is only applicable to certain processors.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: MORE (TERMINAL PARAMETERS) FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select MORE. 4.) Select MORE. DESCRIPTION: This screen allows you to select additional terminal parameters functions. The functions available are ALARM THRESHOLDS and VIEW/MODIFY OPTIONS.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ALARM THRESHOLDS FACTORY DEFAULT: OFF ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select MORE. 4.) Select MORE. 5.) Select ALARM THRESHOLDS. DESCRIPTION: This function allows you to turn on or off the LOW CASH THRESHOLD, JOURNAL THRESHOLD, and SCHEDULED JOURNAL features. 1.) LOW CASH THRESHOLD.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SET LOW CASH THRESHOLD FACTORY DEFAULT: 0 ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select MORE. 4.) Select MORE. 5.) Select ALARM THRESHOLDS. 6.) Select SET LOW CASH THRESHOLD. DESCRIPTION: This function allows you to enter the number of bills that will act as a low cash threshold.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SET JOURNAL THRESHOLD FACTORY DEFAULT: 0 ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select MORE. 4.) Select MORE. 5.) Select ALARM THRESHOLDS. 6.) Select SET JOURNAL THRESHOLD. DESCRIPTION: This function allows you to enter the number of journal entries that will act as a threshold.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SET SCHEDULED JOURNAL FACTORY DEFAULT: 0 ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select MORE. 4.) Select MORE. 5.) Select ALARM THRESHOLDS. 6.) Select SET SCHEDULED JOURNAL.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: VIEW/MODIFY OPTIONS FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select MORE. 4.) Select MORE. 5.) Select VIEW/MODIFY OPTIONS. DESCRIPTION: The VIEW/MODIFY OPTIONS FUNCTION provides access to terminal parameters for setting the following: 1.) ACTIVATE (A selected feature.) 2.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ACTIVATE FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select MORE. 4.) Select MORE. 5.) Select VIEW/MODIFY OPTIONS. 6.) Choose ACTIVATE. DESCRIPTION: To activate a FEATURE an activation code must be obtained from the Triton Systems, Inc., Technical Support Department.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: DEACTIVATE FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select MORE. 4.) Select MORE. 5.) Select VIEW/MODIFY OPTIONS. 6.) Choose DEACTIVATE. DESCRIPTION: To DEACTIVATE a Feature select the DEACTIVATE option from the FEATURE menu.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SELECT FEATURE NUMBER FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select MORE. 4.) Select MORE. 5.) Select VIEW/MODIFY OPTIONS. 6.) Choose SELECT FEATURE NUMBER. DESCRIPTION: Selects the feature number to examine or to activate/deactivate.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: DATE / TIME FUNCTIONS FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Choose DATE / TIME FUNCTIONS. DESCRIPTION: This screen provides a menu of functions related to configuration of date and time parameters for the Cash Dispenser: 1.) SET DATE FORMAT.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SET DATE FORMAT FACTORY DEFAULT: MM/DD/YY ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Choose DATE / TIME FUNCTIONS. 3.) Choose SET DATE FORMAT. DESCRIPTION: This function provides a way to change the date format the terminal uses when printing a date field on receipts and reports.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SET DATE / TIME FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Choose DATE/TIME FUNCTIONS. 3.) Choose SET DATE / TIME DESCRIPTION: The Cash Dispenser contains an internal clock that maintains the date and time, even when power is disconnected from the unit. Press SET DATE to begin the date entry process.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SET DATE FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Choose DATE/TIME FUNCTIONS. 3.) Select SET DATE / TIME. 4.) Select SET DATE.. DESCRIPTION: Press SET DATE to begin the date entry process. The date is entered in the form ‘MM/DD/YY’ (month, day, year).
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SET TIME FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Choose DATE/TIME FUNCTIONS. 3.) Select SET DATE / TIME. 4.) Select SET TIME... DESCRIPTION: The time is entered in the form ‘HH:MM:SS’ (hours, minutes, seconds). Do not enter the ‘:’ characters separating the fields, just the fields themselves.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: TRANSACTION TYPES FACTORY DEFAULT: ON ACCESS INSTRUCTIONS: 1.) Select the TERMINAL CONFIGURATION option from the MANAGEMENT FUNCTIONS screen. 2.) Select TRANSACTION TYPES. DESCRIPTION: This function allows you to turn on or off the availability of the two transaction types: TRANSFERS and BALANCE INQUIRIES.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ACCOUNT TYPES FACTORY DEFAULT: ON ACCESS INSTRUCTIONS: 1.) Select the TERMINAL CONFIGURATION option from the MANAGEMENT FUNCTIONS screen. 2.) Select ACCOUNT TYPES. DESCRIPTION: This function allows you to turn on or off the availability of two account types: SAVINGS and CREDIT CARD. When an account type is turned ON, the terminal will provide that option to the customer.
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SECTION 6 MAINTENANCE
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 6 - MAINTENANCE *** WARNING *** No attempt should be made to repair or service this unit by the user! Any such attempt may damage the unit and will void the warranty. CLEANING THE ENCLOSURE The Cash Dispenser front panel is highly durable, resisting scratches and finger smudges. However, occasional cleaning of the front panel and the plastic enclosure may be desirable.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 6 - MAINTENANCE REPLENISHING THE RECEIPT PAPER NOTE: This operation can be completed with the AC Power applied to the Cash Dispenser 1. This operation can be completed with the power on. Open the top of the cash dispenser by unlocking the top enclosure and pulling the hinged door forward. Figure 6-2. Cut any paper between the roll and the printer feed path with scissors. 2.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 6 - MAINTENANCE 3. Push the paper spool (or partial roll of paper) from its location in Figure 6-4A to the position shown in Figure 6-4B. Figure 6-4B The Paper Spool in position for removal. Figure 6-4A. Paper Spool in its normal operating position. 4. Remove the paper spool from the paper support bracket by pulling the slotted small end of the spool out of bracket. 5.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 6 - MAINTENANCE 6. Place the paper roll and paper spool back on the paper bracket by sliding the small slotted end of the spool into the large hole in the bracket as shown in Figure 6-6A. Push the paper and spool into the operating position to lock them in place as seen in Figure 6-6B. Figure 6-6A. Placing the paper roll and spool on the paper bracket. Figure 6-6B. Paper roll and spool in place for operation. 7.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 6 - MAINTENANCE 8. Once the paper is fed into the paper path entrance, the printer will activate and automatically feed the paper through the printer and out the exit. See Figure 6-8. 9. Close and lock the Cash Dispenser. Figure 6-8. A new roll of paper installed on the Printer. TRITON SYSTEMS, INC.
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SECTION 7 JOURNAL ENTRIES
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 7 - JOURNAL ENTRIES JOURNAL ENTRIES Journal entries are printed on a per transaction basis. Each new entry begins with a blank line. The following is an example of a typical journal entry. In the case of a communications error, most of this information is omitted and an error code would be printed.
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SECTION 8 ERROR RECOVERY
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 8 - ERROR RECOVERY INTRODUCTION The Cash Dispenser operating system determines the operational status of each of its components by routinely performing a system status check. A status check is performed: 1.) 2.) 3.) 4.) During power up. Once every forty seconds while the dispenser is not in use. Before leaving the Management Functions main menu screen. After every transaction. Figure 8-1. The “Out of Service“ Display.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 8 - ERROR RECOVERY RESET Switch AC POWER Switch Figure 8-2. The Location of the RESET and AC POWER Switch. If necessary, you will be directed to contact your service organization. RESETTING THE CASH DISPENSER In the “OUT OF SERVICE” mode of operation the dispenser will not respond to any inputs to the keypad or card reader. Figure 8-3. The RESET ERROR/MANAGEMENT Menu.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 8 - ERROR RECOVERY After resetting the Cash Dispenser, the RESET ERROR/MANAGEMENT Menu (refer to Figure 8-3.) is displayed on the LCD display screen. This menu allows you to perform two actions: 1.) Enter MANAGEMENT mode. 2.) RESET the error that caused the OUT OF SERVICE condition. After selecting the RESET ERROR option, and if no additional error conditions exist, the CUSTOMER WELCOME screen should appear.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 8 - ERROR RECOVERY TABLE 8-1 ERROR RECOVERY PROCEDURES Error/Status Code M e aning Re comme nde d Actions Multiple Cassettes of the same type installed 1.) Open the security container. 2.) Check the labels on the cassettes. If a duplicate cassette is installed, replace it with the correct non- duplicate cassette.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 8 - ERROR RECOVERY TABLE 8-1 ERROR RECOVERY PROCEDURES Error/Status Code M e aning Re comme nde d Actions 142 Dispensing mechanism returns a ’bad command’ error. See Recommended Actions for Error Code 128. 14 4 No reply from Security Module or Electronic Journal. See Recommended Actions for Error Code 128. 145 Error in reply from Security Module or Electronic Journal. See Recommended Actions for Error Code 128.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 8 - ERROR RECOVERY TABLE 8-1 ERROR RECOVERY PROCEDURES Error/Status Code M e aning Re comme nde d Actions Electronic Journal Modify Record failed. See Recommended Actions for Error Code 128. 15 6 No cassette in service. 1.) RESET the Cash Dispenser. 2.) Enter MANAGEMENT FUNCTIONS and check the SERVICE mode of the cassettes. Make sure each cassette is IN SERVICE. 3.) See Recommended Actions for Error Code 128.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 8 - ERROR RECOVERY TABLE 8-1 ER R OR R ECOVERY PR OCED UR ES Error/Status Code M e aning R e comme nde d Actions 193 The baud rate setting for the EJ failed. See Recommended Actions for Error Code 128. 194 An attempt to dispense bills is being made when the cassettes are not locked. 1.) Ensure the cassettes are LO CK ED. The cassette LO CK /UN LO CK procedure is given in Section 5, Management Functions. 2.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 8 - ERROR RECOVERY TABLE 8-1 ERROR RECOVERY PROCEDURES Error/Status Code M e aning Re comme nde d Actions 300 Successful command. This is a status code from the dispensing mechanism that indicates successful accomplishment of the last command. No action is required. 301 Low level. The number of notes in one or more cassettes is below margins. This is a warning only.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 8 - ERROR RECOVERY TABLE 8-1 ERROR RECOVERY PROCED URES Error/Status Code M e aning Re comme nde d Actions 308 Illegal command or command sequence. The logical sequence of the commands sent to the dispensing See Recommended Actions for Error Code 128. mechanism is not the one expected by the system. 309 Jam in Note Q ualifier (Double Detect Malfunction). 310 1.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 8 - ERROR RECOVERY TABLE 8-1 ERROR RECOVERY PROCEDURES Error/Status Code M e aning Re comme nde d Actions 3 19 Jam in note transport. Note arrived too late to the double- detect sensor. This problem should be handled by your service organization. 320 Reject Cassette almost full. The internal reject counter has reached a value of 200. 1.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 8 - ERROR RECOVERY TABLE 8-1 ERROR RECOVERY PROCEDURES Error/Status Code M e aning Re comme nde d Actions 339 Error in Throat. An error has occurred in the delivery transport path. This problem should be handled by your service organization. 343 Sensor error or sensor covered. Sensor in the Stacker Delivery Module does not work properly during an internal self- test preceding the movement commands.
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SECTION 9 INTERPRETING RETURN CODES
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 9 - INTERPRETING RETURN CODES INTRODUCTION Return Codes are strings of one or more characters that are presented to the operator on the LCD display as a result of initiating status checks or tests of the Cash Dispenser. The commands for initiating these tests are accessed from the DIAGNOSTICS menu in the MANAGEMENT FUNCTIONS area. (See Section 5, Management Functions, for instructions on accessing the DIAGNOSTICS menu.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 9 - INTERPRETING RETURN CODES S = General Status Code. A = Double Detect Sensor ‘A’ Offset. a = Double Detect Sensor ‘A’ Gain. B = Double Detect Sensor ‘A’ Offset. b = Double Detect Sensor ‘A’ Gain. C = Currency Code. D = Denomination Code. H = Horizontal Size of Note. N = Sensor Nominal Note Thickness Value. T = Sensor Test Data. U = Sensor Calibration Data. V = Vertical Size of Note.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 9 - INTERPRETING RETURN CODES GENERAL STATUS CODES STATUS CODE M EANING PURGE TEST DISPENSE STATUS TYPE ERROR CODE 0 Successful Command G/H G/H G W 300 1 Low Level (In cassette). G/H - - W 301 2 Empty Cassette. G/H - - O 302 3 Lifts are Down. - G - O 303 4 Rejected Notes. - G - W 304 5 Wrong Count. G G - F 305 6 Failure to Feed. - - - R 306 7 Transmission Error.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 9 - INTERPRETING RETURN CODES GENERAL STATUS CODES - CONTINUED STATUS CODE M EANING PURGE TEST DISPENSE STATUS TYPE ERROR CODE A Reject Failure G G - F 317 B Too many notes requested. - G - O 318 C Jam in Note Transport. G G - F 319 D Reject Cassette Almost Full. G/H G/H - W 320 E Cassette Data Corrupted. G/H - - R 321 F Main Motor Failure.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 9 - INTERPRETING RETURN CODES GENERAL STATUS CODES - CONTINUED STATUS CODE PURGE TEST DISPENSE STATUS TYPE ERROR CODE Error in Throat. G G - F 339 [ Sensor Error or Sensor Covered. G G G R 343 * NMD Internal Failure/Data Corrupted. G G - F 348 a Cassette Lock Faulty. - - - F 349 b Jam in Note Stacker. G G - F 350 c Module Needs Service. G/H G/H - W 351 e No Message to Resend.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 9 - INTERPRETING RETURN CODES INTERPRETING THE FEED CHANNEL RETURN CODE S TTTTTTTTTTT UUUU VVV HHH CCC DDDD --- (Ignore any additional characters, if present.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 9 - INTERPRETING RETURN CODES INTERPRETING THE REJECT CHANNEL RETURN CODE S TTTTTTTTT UUUU TUTTTTTTT --- (Ignore any additional characters, if present.) Lid Solenoid Status Sensor [ ‘0’ = Solenoid Not Activated, ‘1’ = Solenoid Activated ] Cassette Lid/Lock Sensor [ ‘0’ = Lid Closed and Locked, ‘1’ = Lid Not Closed ] RC Shutter Sensor Stack Retract Pos.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 9 - INTERPRETING RETURN CODES INTERPRETING THE TRANSPORT CHANNEL RETURN CODE S T UUU CCC DDDD AAA a NNN BBB b NNN --- (Ignore any additional characters, if present.
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APPENDIX A MECHANICAL COMBINATION LOCK INSTRUCTIONS
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL APPENDIX A - MECHANICAL COMBINATION LOCK INSTRUCTIONS ABOUT THE DIAL There are two marks on the dial ring (see drawing). The index at the top is used for opening the lock, The index 30 degrees to the left is used only when changing the combination. The dial should always be turned slowly and evenly. A revolution is counted each time the selected number is aligned with the opening index.
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MODELS 9640/9641/9660/9661 APPENDIX A - MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MECHANICAL COMBINATION LOCK INSTRUCTIONS CHANGING THE COMBINATION Select three new numbers. DO NOT use any number between 1 and 20 for the last number. For maximum security, do not use numbers that end in 0 or 5, and do not use numbers in sequence: e.g., ’27-48-86' is not as good as ’27-86-48". Perform the following steps: 1. 2. 3.
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APPENDIX B ELECTRONIC COMBINATION LOCK INSTRUCTIONS
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL APPENDIX B - ELECTRONIC COMBINATION LOCK INSTRUCTIONS ENTERING THE COMBINATION The electronic lock combination consists of six digits. Upon arrival, the combination of the lock should already be set at 1-2-3-4-5-6. After installation on the safe has been completed, enter the preset combination and check for proper operation. After each keypress, the lock will beep.
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APPENDIX C WARRANTY AND REPAIR POLICIES/PROCEDURES
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 APPENDIX C - WARRANTY AND REPAIR POLICIES/PROCEDURES Notices Copyright ©1998 - Triton Systems, Inc.; 21405 B Street; Long Beach, MS 39560 USA All Rights Reserved This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Triton Systems, Inc.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL APPENDIX C - WARRANTY AND REPAIR POLICIES/PROCEDURES TRITON SYSTEMS, Inc. Warranty Statement PARTS ONLY LIMITED MANUFACTURER’S WARRANTY Triton Systems, Inc. warrants the components of each Model 9600 Series Cash Dispenser, MAKOtm Cash Dispenser and SuperScriptm Scrip Terminal, excluding software and related documentation, against any defect in materials and/or workmanship for a period of 13 months from the shipping date.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 APPENDIX C - WARRANTY AND REPAIR POLICIES/PROCEDURES Other Claims SHIPPING DAMAGE All equipment is shipped FOB, Triton’s facilities. The organization or individual who has purchased the equipment assumes responsibility for the equipment once it leaves Triton’s facilities.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL APPENDIX C - WARRANTY AND REPAIR POLICIES/PROCEDURES TRITON’S TECHNICAL SERVICES DEPARTMENT The primary purpose of the Technical Services Department is to provide assistance to customers in the operation, trouble shooting, and repair of equipment manufactured by Triton. A toll-free phone number (1-800-259-6672) is provided for convenience. The Technical Services Department operates to serve our customers.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 APPENDIX C - WARRANTY AND REPAIR POLICIES/PROCEDURES CONTACT INFORMATION TRITON SYSTEMS, INC. 21405 B STREET LONG BEACH, MS 39560 Sales: (800) 367-7191 (228) 868-1317 (228) 868-0437 FAX Service: (800) 259-6672 (228) 868-0859 FAX TRITON SYSTEMS, INC.
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APPENDIX D MODEL 9640/9660 CASH DISPENSER INSTALLATION INSTRUCTIONS
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL APPENDIX D - CASH DISPENSER INSTALLATION INSTRUCTIONS INTRODUCTION This section describes how to install the Cash Dispenser. UNPACKING THE CASH DISPENSER Perform the following steps to unpack the Cash Dispenser: *NOTE* Carefully inspect the unit for any shipping damage and report any damage immediately to the shipping company. Refer to your Warranty Information brochure for more information about reporting shipping damage. 1.
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MODELS 9640/9641/9660/9661 APPENDIX D - MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL CASH DISPENSER INSTALLATION INSTRUCTIONS *NOTE* The unit was shipped with the combination lock unlocked. If it has become locked, a manual lock can be unlocked by turning the dial at least four complete revolutions counterclockwise (to the left) stopping on 50 at the main (opening) index. Then run the dial counterclockwise to retract the bolt. (Enter 123456 if the cabinet has an electronic lock.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL APPENDIX D - CASH DISPENSER INSTALLATION INSTRUCTIONS INSTALLING THE DISPENSING MECHANISM Once the Cash Dispenser is securely in place the dispensing mechanism itself can be installed. Perform the following steps: **CAUTION** Be certain that you have not applied power to the Cash Dispenser before you continue! 1.) Verify the power switch located inside the top of the cabinet is in the OFF (“0”) position.
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MODELS 9640/9641/9660/9661 APPENDIX D - MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL CASH DISPENSER INSTALLATION INSTRUCTIONS Figure 2. 6.) Pick up the dispensing mechanism by the newly installed handles and load it into the unit by carefully guiding the dispenser slides into the unit slides. See Figure 2-3. Figure 3. 7.) Refer to Figure 4. Connect the data cable (9600-0057) to the connector on the front left side of the dispenser mechanism. Be sure to use the forward most connector as shown.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL APPENDIX D - CASH DISPENSER INSTALLATION INSTRUCTIONS Figure 4. Figure 5. COMPLETING THE PHYSICAL INSTALLATION 1.) The Model 9640 Cash Dispenser state of the art design is quite tolerant to power line variations, particularly with its integral built-in surge suppressor. However, it is recommended that AC power for the terminal come from a dedicated source with an isolated ground.
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MODELS 9640/9641/9660/9661 APPENDIX D - MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL CASH DISPENSER INSTALLATION INSTRUCTIONS 2.) If included: install the lamp in the Sign Housing by removing the two screws that secure the front of the Sign Housing to its rear panel. Plug the 9 watt florescent tube (included in the accessory kit) into its socket. Install the front of the Sign Housing and secure it in place with the two screws.
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APPENDIX E CASSETTE ADJUSTMENT PROCEDURE
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL APPENDIX E - CASSETTE ADJUSTMENT PROCEDURE INTRODUCTION The cassettes in the Cash Dispenser can be adjusted to accept currencies of various sizes. The dimensions of a note usually depend upon the country of origin and the denomination of the note. The length and width settings of the currency support tray inside the cassettes are adjusted to handle notes of a particular length and width.
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MODELS 9640/9641/9660/9661 APPENDIX E - MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL CASSETTE ADJUSTMENT PROCEDURE TABLE 1 - NOTE LENGTH SETTINGS NOTE LENGTH CASSETTE LE FT RIGHT 93 S S 94 R 95 NOTE LENGTH CASSETTE LE FT RIGHT 123 N N S 124 M R S 125 96 R S 97 R 98 NOTE LENGTH CASSETTE LE FT RIGHT 153 I I N 154 H I M N 155 H I 126 M N 156 H I R 127 M M 157 H H R R 128 M M 158 H H 99 R R 129 M M 159 H H 100 Q R 130 L M 160 G
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL APPENDIX E - CASSETTE ADJUSTMENT PROCEDURE 2. Refer to Figure 1. Identify the note support assembly. If the note support arms are made of metal, they must be removed before the length adjustment can be performed. If the note support arms are made of plastic, ensure they are in the “Not In Use” position (folded in as shown in Figure 2). Note Support Figure 1 Support Arms Figure 2 3.
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MODELS 9640/9641/9660/9661 APPENDIX E - MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL CASSETTE ADJUSTMENT PROCEDURE 5. Note that the left and right guide-rails each possess two note guide-holes, as shown in Figure 5. Each of the note guide holes provides access to an adjustment scale underneath. Guide Holes Pull-tabs Figure 6 Figure 5 6. To access the adjustment scales in the guide-holes, select either the left or right guide-rail to begin.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL APPENDIX E - CASSETTE ADJUSTMENT PROCEDURE Note the tip on one side of the guide-hole, as shown in Figures 9 and 10. This tip points to the current adjustment setting of the scale. In the next step you will move the guide-rail in or out as needed to select the appropriate setting for the currency, using the value obtained in Step 1 of this procedure. Scale Pointer Figure 10 Figure 9 8.
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MODELS 9640/9641/9660/9661 APPENDIX E - MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL CASSETTE ADJUSTMENT PROCEDURE NOTE WIDTH ADJUSTMENT 1. Refer to Table 2, Note Width Settings. Search the Note Width columns in the table to find the value that is closest to the width of the note you wish to use in the cassette. The width should have been previously determined, as described under “Note Measurements”, above. The width value is associated with a number in the Cassette column.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL APPENDIX E - CASSETTE ADJUSTMENT PROCEDURE TAB LE 2 - N OTE WID TH SETTIN GS N OTE WID TH C ASSETTE N OTE WID TH C ASSETTE 55 13 74 7 56 13 75 7 57 13 76 7 58 12 77 6 59 12 78 6 60 12 79 5 61 11 80 5 62 11 81 5 63 11 82 4 64 10 83 4 65 10 84 4 66 10 85 3 67 9 86 3 68 9 87 3 69 9 88 2 70 8 71 8 72 8 73 8 TRITON SYSTEMS, INC.
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MODELS 9640/9641/9660/9661 APPENDIX E - MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL CASSETTE ADJUSTMENT PROCEDURE Figure 13 4. To make the width adjustment, select either the left or right guide-rail to begin. Use a flat-blade screwdriver to loosen the screw that secures the adjustment bracket to the bottom of the cassette, as shown in Figures 13 and 14. It is not necessary to remove the screw completely. 5.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL APPENDIX E - CASSETTE ADJUSTMENT PROCEDURE Figure 14 Figure 15 Figure 16 6. Repeat Steps 4 and 5 for the remaining note-guide assembly. Both note-guides should be set to the same width setting! 7. The cassette can now be loaded with the new currency and installed in the Cash Dispenser, according to the applicable instructions in Section 4, Handling Cassettes. TRITON SYSTEMS, INC.
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INDEX
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL INDEX CONFIGURATION, INITIAL MAC MASTER/WORKING KEYS 3-8 MULTIPLE AMOUNT 3-7 PIN MASTER/WORKING KEYS 3-8 SURCHARGE MODE 3-7 TELEPHONE NUMBER 3-7 TERMINAL NUMBER 3-6 COUPON AWARDS 5-52, 5-58 CURRENCY DATA 5-91 CUSTOMER OPTION 5-34 CUSTOMER TRANSACTIONS 3-2 CUSTOMER WELCOME SCREEN 3-2 A ACCESS INSTRUCTIONS 5-3 ACCOUNT NUMBER 7-2 ACCOUNT TYPES 5-154 ACTIVATE 5-145 AD SCREENS 5-137 ADJUST VOLUME/CONTR 5-122 ADMINISTRATION PASSWORD 5-42
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 INDEX ENTER COMMS. KEY 5-108 ENTER LEVEL PRIZE MSG. 5-50 ENTER MASTER KEY 5-101 ENTER MKEY INDEX 5-99, 5-104, 5-106 ENTER QTY. IN CASSETTE 5-15, 5-16 ENTER RANDOM PRIZE MSG.
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MODELS 9640/9641/9660/9661 MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL INDEX MANAGEMENT FUNCTIONS, 5-32, 5-33 ACCESSING 3-5, 5-2 MANAGEMENT FUNCTIONS 5-42 MANAGEMENT FUNCTIONS CHART 5-4 MARKETING MESSAGE 5-62 MASTER KEY 5-100, 5-102, 5-105, 5-106 MASTER KEY 5-100, 5-101, 5-104 MASTER KEY 5-99, 5-100, 5-101, 5-102, 5104, 5-105, 5-106 MASTER PASSWORD 5-40, 5-41, 5-42, 5-44, 545, 5-46, 5-47 MASTER PASSWORD 5-41, 5-42 MASTER PASSWORD 5-41 MAX NON-CASH 5-84 MAXIMUM AMOUNT 5-83, 5-84 MEDIA CONDITION 4-2 MENU
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9640/9641/9660/9661 INDEX SERVICE, TYPES OF BUSINESS HOURS SERVICE 1-3 LEVEL 1, 24-HOUR SERVICE 1-3 SET BILL DIMENSION 5-87 SET CLOCK 5-148, 5-149, 5-150 SET DATE 5-151 SET DATE FORMAT 5-149 SET LEVEL PRIZE AMOUNT 5-59 SET RANDOM WINNING % 5-60 SET TERMINAL # 5-71 SET TERMINAL PARAMETERS 5-70 SET TIME 5-8, 5-152 SPANISH/ESPANOL 5-33 SPED 1-2 STATUS 5-19 STATUS CODES 9-3 STATUS FUNCTION 9-6 STATUS MONITORING 5-133 STORE MESSAGE 5-61, 5-68 SURCHARGE AMOU