Trojan Warranty

PRODUCT
LINE
BATTERY TYPES
FREE REPLACEMENT
OR REPAIR PERIOD
MONTHS
PRORATED CREDIT
PERIOD MONTHS
TOTAL
YEARS
Solar Signature SSIG 12 95, SSIG 12 120, SSIG 12 145 3 4 through 12 months 1
Solar Signature
SSIG 12 170, SSIG 12 230, SSIG 12 255, SSIG 06 235, SSIG 06 255, SSIG
06 290, SSIG 06 375, SSIG 06 405, SSIG 06 475, SSIG 06 490
12 13 through 24 months 2
Solar Premium SPRE 12 225, SPRE 06 255, SPRE 06 415, SPRE 02 1255 24 25 through 84 months 7
Solar Industrial
SIND 06 610, SIND 06 920, SIND 06 1225, SIND 04 1685, SIND 04 2145,
SIND 02 1990, SIND 02 2450
36 37 through 120 months 10
Solar AGM
SAGM 12 105, SAGM 12 135, SAGM 12 205, SAGM 08 165,
SAGM 06 220, SAGM 06 315, SAGM 06 375
36 N/A -
AGM U1-AGM, 12-AGM, 22-AGM, 24-AGM, 27-AGM 12 13 through 24 months 2
Gel 6V-Gel, 8V-Gel, TE35-Gel, 24-Gel, 27-Gel, 31-Gel, 5SHP-Gel, 8D-Gel 12 13 through 24 months 2
LIMITED WARRANTY
LIMITED WARRANTY
TROJAN BATTERY RENEWABLE ENERGY PRODUCT LINE
UNITED STATES AND CANADA
Trojan Battery Company ("Manufacturer") warrants, only to the original purchaser, that its batteries listed in the table below, if purchased from Manufacturer or an authorized distributor, dealer,
or installer in the United States and Canada, and used in renewable energy or backup power applications will be free from material defects in material or workmanship from the date sold to
the original purchaser through the date stated in the following table (the “Warranty Period”), subject to adjustments as noted below the table. If the battery becomes unserviceable (not merely
discharged) due to defect in material and/or workmanship within the Warranty Period, Manufacturer will, at Manufacturer's option, either: repair the battery, replace the battery with a same or
similar battery or provide a credit for a pro-rated portion of the original purchase price at the time of purchase for the defective product that can be used toward purchase of a new battery of
Manufacturer. This warranty is non-transferable.
During the free repair or replacement period, the battery will be repaired or replaced with an in kind replacement and after a battery has been repaired or replaced this warranty shall
continue with respect to the repaired or replaced battery for the balance of the original warranty period on the original product. The dollar amount of any pro-rated credit amount is to be
based on the original purchase price at time of purchase, divided by the number of months in the warranty period then multiplying the sum by the remaining months in the warranty period:
(Original Purchase Price ÷ Warranty Period (in months) x (# of Months remaining in Warranty Period) = Prorated Credit Amount
A cell or battery will not be considered failed, defective or unserviceable unless it fails to support the designated load for a measurable period of time during the warranty period. A failed
battery is not necessarily due to a manufacturing defect and must be verified.
HOW TO RECEIVE WARRANTY SERVICE AND/OR MAKE A CLAIM:
To resolve problems with a battery covered by this limited warranty for renewable energy and backup power applications, contact the local distributor, wholesaler, dealer or
installer from which you purchased the battery in order to confirm the battery condition/defect. You will need to provide proof of purchase along with the date code for the batteries
and regular service records upon request. The Manufacturer or its authorized representative may inspect the battery, which may require having the batteries sent for testing to
Manufacturer or its authorized facility with freight prepaid by the customer. Acceptance of the battery at the facility for testing does not mean that the Manufacturer will accept
the warranty claim. Batteries still in serviceable condition or otherwise not covered by this Limited Warranty will be returned to the customer at the customer's expense and may
be subject to a testing fee. If you have questions about this limited warranty, please contact the nearest authorized Trojan Battery Company dealer or the Trojan Battery Company
customer service department at [phone].