Use and Care Manual

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30 troybilt.com
TROY-BILT® PORTABLE GENERATOR OWNER WARRANTY POLICY
LIMITED WARRANTY
Troy-Bilt® is a registered trademark of MTD Products Inc. and is used under license to Briggs & Stratton Power Products. Briggs &
Stratton Power Products Group, LLC will repair or replace, free of charge, any part(s) of the portable generator that is defective in material
or workmanship or both. Transportation charges on product submitted for repair or replacement under this warranty must be borne by
purchaser. This warranty is effective for the time periods and subject to the conditions stated below. For warranty service, find the nearest
Authorized Service Dealer in our dealer locator map at BRIGGSandSTRATTON.COM.
There is no other express warranty. Implied warranties, including those of merchantability and fitness for a particular
purpose, are limited to one year from purchase, or to the extent permitted by law. All other implied warranties are excluded.
Liability for incidental or consequential damages are excluded to the extent exclusion is permitted by law. Some states or
countries do not allow limitations on how long an implied warranty lasts, and some states or countries do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation and exclusion may not apply to you. This warranty gives you
specific legal rights and you may also have other rights which vary from state to state or country to country.**
ABOUT YOUR WARRANTY
We welcome warranty repair and apologize to you for being inconvenienced. Any Authorized Service Dealer may perform warranty repairs.
Most warranty repairs are handled routinely, but sometimes requests for warranty service may not be appropriate. For example, warranty
service would not apply if equipment damage occurred because of misuse, lack of routine maintenance, shipping, handling, warehousing or
improper installation. Similarly, the warranty is void if the manufacturing date or the serial number on the portable generator has been removed
or the equipment has been altered or modified. During the warranty period, the Authorized Service Dealer, at its option, will repair or replace
any part that, upon examination, is found to be defective under normal use and service. This warranty will not cover the following repairs and
equipment:
• Normal Wear: Outdoor Power Equipment, like all mechanical devices, needs periodic parts and service to perform well. This warranty
does not cover repair when normal use has exhausted the life of a part or the equipment.
• Installation and Maintenance: This warranty does not apply to equipment or parts that have been subjected to improper or
unauthorized installation or alteration and modification, misuse, negligence, accident, overloading, overspeeding, improper
maintenance, repair or storage so as, in our judgment, to adversely affect its performance and reliability. This warranty also does not
cover normal maintenance such as air filters, adjustments, fuel system cleaning and obstruction (due to chemical, dirt, carbon, lime, and
so forth).
• Other Exclusions: This warranty excludes wear items such as o-rings, filters, etc., or malfunctions resulting from accidents, abuse,
modifications, alterations, or improper servicing or freezing or chemical deterioration. Accessory parts such as starting batteries,
generator adapter cord sets and storage covers are excluded from the product warranty. This warranty excludes used, reconditioned,
and demonstration equipment, equipment used for prime power in place of utility power, equipment used in life support applications, and
failures due to acts of God and other force majeure events beyond the manufacturers control. 198185E, Rev. D, 10/5/2012
Effective November 1, 2012; replaces all undated Warranties and all Warranties dated before November 1, 2012.
2 years*
1 year
Consumer Use
Commercial Use
*Second year parts only
WARRANTY PERIOD
** In Australia - Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled
to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. For
warranty service, find the nearest Authorized Service Dealer in our dealer locator map at BRIGGSandSTRATTON.COM, or by calling 1300
274 447, or by emailing or writing to [e-mail], Briggs & Stratton Australia Pty Ltd, 1 Moorebank Avenue,
NSW, Australia, 2170.
The warranty period begins on the date of purchase by the first retail end user, and continues for the period of time stated above. “Consumer
Use” means personal residential household use by a retail consumer. “Commercial Use” means all other uses, including use for commercial,
income producing or rental purposes. Once equipment has experienced commercial use, it shall thereafter be considered as commercial use
for purposes of this warranty. Equipment used for prime power in place of utility are not applicable to this warranty.
NO WARRANTY REGISTRATION IS NECESSARY TO OBTAIN WARRANTY ON BRIGGS & STRATTON PRODUCTS. SAVE YOUR PROOF
OF PURCHASE RECEIPT. IF YOU DO NOT PROVIDE PROOF OF THE INITIAL PURCHASE DATE AT THE TIME WARRANTY SERVICE IS
REQUESTED, THE MANUFACTURING DATE OF THE PRODUCT WILL BE USED TO DETERMINE THE WARRANTY PERIOD.