Warranty Guide

The limited warranty set forth herein is given by Troy-Bilt LLC with respect to this new
Troy-Bilt-branded mower powered by CORE technology (“CORE Product”) to the Initial
Purchaser (as defined herein), purchased in the United States, its possessions and
territories, and Canada.
Troy-Bilt LLC offers the following limited warranty for residential use to the Initial
Purchaser: except for the Exclusions (defined herein) and Normal Wear Parts as described
below, during the Warranty Period (as defined herein), the CORE Product will be free from
manufacturing defects (including workmanship and materials). The “Initial Purchaser”
is the first person to purchase a new CORE Product from an authorized Troy-Bilt dealer,
distributor and/or retailer of such CORE Product. This limited warranty is non-transferrable.
Except as otherwise set forth herein, for the purposes of non-commercial (i.e. residential)
use, the limited warranty period for this new CORE Product purchased by the Initial
Purchaser is five (5) years from the date of purchase as shown on the original sales receipt
for the CORE Product (“Warranty Period”). Notwithstanding the foregoing, the battery
and its charger shall be warranted to be free from manufacturing defects (including
workmanship and materials) for three (3) years from the date of purchase as shown on the
original sales receipt for the CORE Product for residential purposes.
In addition, Troy-Bilt LLC shall extend a limited lifetime warranty* on the CORE Product
motor, comprised of the following components: motor housings, rotors, magnets, stator,
bearings (“CORE Motor”). This limited lifetime warranty shall apply for as long as the Initial
Purchaser owns the CORE Product (“Motor Warranty Period”). This limited warranty is
non-transferrable.
Normal Wear Parts are warranted to be free from defects in material and workmanship
for a period of thirty (30) days from the original date of purchase (“Wear Parts Warranty
Period”). Normal wear parts include, but are not limited to items such as: belts, blades,
blade adapters, tines, grass bags, wheels, and tires.
Except for the Exclusions, the CORE Product is warranted to be free from manufacturing
defects in either workmanship or materials for the Warranty Period, or the Motor Warranty
Period or the Wear Parts Warranty Period, as applicable. During the applicable Warranty
Period, Troy-Bilt LLC will, at its option, either repair or replace any original part that is
covered by this limited warranty and is determined to be defective in workmanship or
material.
To qualify for this limited warranty the CORE Product:
1. Must have been purchased from an authorized retailer.
2. Must have been purchased within the United States its possessions or territories or in
Canada, by the Initial Purchaser.
3. Must have been used in a manner consistent with the normal and proper intended use
for the CORE Product. This CORE Product is not intended for commercial or rental use.
Who can perform repairs under this warranty?
In order to qualify for the limited warranty as set forth herein, the repairs made under this
warranty must be performed by an authorized Troy-Bilt service provider.
How To Get Service Under This Limited Warranty
To locate a Troy-Bilt warranty service provider, contact your authorized Troy-Bilt dealer,
distributor, or retailer or contact Troy-Bilt LLC at P.O. Box 361131, Cleveland, Ohio 44136-
0019 or call 1-800-828-5500 or log on to our Website at www.troybilt.com. For Canada,
contact MTD Products Limited, 97 Kent Ave, Kitchener, ON N2G 3R2, or call 1-800-668-1238
or log on to our Website at www.troybilt.ca. This limited product warranty is provided
by Troy-Bilt LLC and is the only product warranty provided by Troy-Bilt LLC for the CORE
Product. A COPY OF YOUR SALES RECEIPT IS REQUIRED FOR WARRANTY SERVICE.
What This limited Warranty Does Not Cover
This limited warranty does not cover the following (the “Exclusions”):
1. Damage due to lack of maintenance and/or improper maintenance, as described in the
Operator’s Manual.
091947 REV. A
MANUFACTURER’S LIMITED WARRANTY FOR
Troy-Bilt LLC, P.O. BOX 361131 CLEVELAND, OHIO 44136-0019; Phone: [phone]
MTD Canada Limited - KITCHENER, ON N2G 4J1; Phone [phone]
2. Normal wear and tear resulting from use of the CORE Product.
3. Any expendable, consumable, or routine maintenance item that needs replacement or
service as part of normal maintenance, unless such items have defects that cause failure or
premature wear within the first thirty (30) days.
4. Routine maintenance items such as blade sharpening, tune-ups, brake adjustments,
clutch adjustments, deck adjustments, and normal deterioration of the exterior finish due
to use or exposure.
5. Use of the CORE Product that is not consistent with the intended use thereof, as
described in the operating instructions, including, but not limited to, abuse, misuse and/
or neglect of the CORE Product or any use inconsistent with and/or non-compliant with
instructions contained in the Operator’s Manual.
6. Any product that has been altered or modified in a manner not consistent with the
original design of the product or in a manner not approved by Troy-Bilt LLC.
This warranty does not cover and Troy-Bilt LLC disclaims any responsibility for:
1. Loss of time or loss of use of the CORE Product.
2. Transportation costs and other expenses incurred in connection with the transport of
the CORE Product to and from the authorized Troy-Bilt service provider.
3. Any loss or damage to other equipment or personal items.
4. Damages caused by improper maintenance, exposure, or use of the product that is
not consistent with the intended use thereof, as described in the operating instructions,
including, but not limited to, abuse, misuse and/or neglect of CORE Product.
5. Damage resulting from the installation or use of any accessory or part not approved by
Troy-Bilt for use with the CORE Product.
Limitations:
1. THERE ARE NO IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NO
WARRANTY SHALL APPLY AFTER THE APPLICABLE WARRANTY PERIOD AS SET FORTH
ABOVE AS TO THE PARTS AS IDENTIFIED. NO OTHER EXPRESS WARRANTY OR GUARANTY,
WHETHER WRITTEN OR ORAL, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON
OR ENTITY, INCLUDING A DEALER OR RETAILER, WITH RESPECT TO ANY PRODUCT SHALL
BIND TROY-BILT LLC. DURING THE WARRANTY PERIOD, THE EXCLUSIVE REMEDY IS REPAIR
OR REPLACEMENT OF THE DEFECTIVE PART, AS SET FORTH ABOVE. (SOME STATES DO
NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
LIMITATION MAY NOT APPLY TO YOU.)
2. THE PROVISIONS AS SET FORTH HEREIN PROVIDE THE SOLE AND EXCLUSIVE
REMEDY ARISING FROM THE SALE. TROY-BILT SHALL NOT BE LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL LOSS OR DAMAGES INCLUDING, WITHOUT LIMITATION, FOR
TRANSPORTATION OR FOR RELATED EXPENSES, OR FOR RENTAL EXPENSES TO
TEMPORARILY REPLACE A WARRANTED PRODUCT. (SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.)
3. In no event shall recovery of any kind be greater than the amount of the purchase price
of the product sold. Alteration of the safety features of the product shall void this limited
warranty. You assume the risk and liability for loss, damage, or injury to you and your
property and/or to others and their property arising out of the use or misuse or inability to
use the product.
How State Law Relates To This Warranty
This limited warranty gives you specific legal rights, and you may also have other rights
which vary from state to state.
*This Core Product has a useful life of seven (7) years from the date of manufacture. Please
see your retailer, or visit www.troybilt.com for more information.