Font DIMM Printer and Font DIMM Kit User’s Guide (For use with Hewlett-Packard LaserJet 2015 Series Printers) NOTE: For best results, view this document using Adobe Acrobat Reader 7.0 or higher. Document #50-70433-001 Rev.
Acknowledgements Some of the TROY products include cryptographic software written by Eric Young (eay@cryptsoft.com) The Twofish encryption/decryption source code used in the TROY MICR DIMM is provided by Crytopane. TROY is a registered trademark. TROYmark™ and AutoProtect™ are registered trademarks of TROY Group, Inc. All rights reserved.
Table of Contents Preface This manual is designed and formatted for use as an online document (viewed on your computer screen). The document can also be printed. For best results, use Adobe Acrobat Reader 7.0 or higher to view or print this document. Earlier versions of Adobe Acrobat Reader may not produce a properly formatted document on your computer screen. The latest version of Adobe Acrobat Reader is available as a free download from the Adobe web site at http://www.adobe.com.
Table of Contents Section 1 – Features Overview Introduction .........................................................................................................................................1-1 TROY Security Fonts...................................................................................................................1-1 Section 2 – Using the TROY Printer Utility Introduction ...................................................................................................................
Table of Contents MICR Font Guidelines........................................................................................................................3-4 Font Character Mapping....................................................................................................................3-5 Determining a Character Mapping ............................................................................................3-6 Accessing Unmapped Characters ..................................................
Table of Contents French Large Convenience Amount Font................................................................................3-26 Italian Large Convenience Amount Font.................................................................................3-26 Spanish Large Convenience Amount Font ..............................................................................3-26 British Small Convenience Amount Font.................................................................................
Section 1 Introduction Features Overview Thank you for purchasing your TROY Font DIMM Printer or Font DIMM Kit. You have chosen the highest quality MICR (Magnetic Ink Character Recognition) printing solution available today that offers convenience, flexibility, and precision for printing high-quality MICR documents.
Section 2 Introduction Using the TROY Printer Utility The TROY Printer Utility is an easy-to-use Microsoft Windows-based utility designed to assist you with the management of a TROY Font DIMM.
Section 2 Basic Printer Utility Operations Using the TROY Printer Utility TO ACCESS THE TROY PRINTER UTILITY: 1. Click on the Microsoft Windows Start button, select Programs, MICR by TROY, and then click on the TROY Printer Utility icon. The Printer Utility main window will appear. 2. Click on the Hewlett-Packard printer you wish to manage.
Section 2 Using the TROY Printer Utility Printing Demo Pages The TROY Printer Utility provides the ability to generate a Windows Security Font, Windows Barcode Font, and PCL Security/Barcode Font demonstration page. Use the Windows Security Font demonstration page if you are using a Windows-based printing application, or use the PCL Security/Barcode Font demonstration page if you are using a non-Windows-based printing application.
Section 2 Using the TROY Printer Utility Verifying Windows Font Support (cont.) Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70433-001 Rev.
Section 2 Using the TROY Printer Utility Verifying PCL 5e Communication The PCL Security/Barcode Font demonstration page can be used to verify PCL 5e communication between the host computer and your printer. If the PCL 5 communication between the host computer and your printer is successful, then the selected demonstration page should print out exactly as shown in the example below. TO PRINT THE PCL SECURITY/BARCODE FONT DEMONSTRATION PAGE: 1.
Section 2 Using the TROY Printer Utility Downloading Files to the Printer The TROY Printer Utility provides the ability to download any PCL or text file directly to the printer without embedding additional information. A download option is provided to enhance the download file (see the Download File window for the specific options). To include the advanced option to the download, place a checkmark next to the option. The advanced download option is provided for advanced users only.
Section 2 Obtaining Technical Assistance Using the TROY Printer Utility The TROY Printer Utility provides several help screens to guide you through the features and functions of your TROY Font DIMM. TROY technical support is available to assist you with any questions concerning the setup, operation, and maintenance of your TROY Font DIMM. Specific system information about the configuration of your TROY product is also available through the TROY Printer Utility.
Section 3 Introduction Using TROY Fonts The TROY MICR E-13B and CMC-7 MICR fonts have been specifically engineered for your TROY Security Printing Solution to ensure the highest quality MICR printing in the industry. The TROY font collection provides seamless integration and security within your Windows-based check printing application.
Section 3 Using TROY Fonts Using TROY MICR Fonts The E-13B MICR font (TROY E-13B, TROY CMC-7) can be used for printing the MICR line in many countries, including the United States. In some European and Latin American countries, the CMC-7 MICR font is used instead. MICR document processing requires that the MICR characters be precise in size, shape, and spacing. For this reason, the TROY MICR font is supplied as a TrueType font; it must not be altered by scaling or other size manipulation.
Section 3 Using Printer Fonts and Screen Fonts Using TROY Fonts In addition to the TROY printer fonts that are permanently programmed into the TROY Font DIMM, the TROY screen fonts have been developed for screen display use only as a visual reference and for making positional adjustments to the MICR line. The TROY screen fonts display differently than the actual printer fonts in order to prevent unauthorized printing using the MICR screen fonts on other Windows-installed printers.
Section 3 MICR Font Guidelines Using TROY Fonts The TROY E-13B and CMC-7 MICR fonts were developed using strict specifications designed specifically for high-speed magnetic-read processing. To maintain these strict specifications, the TROY MICR fonts were designed as non-scalable fonts (fixed fonts) that are fixed in pitch (spacing) and point size (height).
Section 3 Font Character Mapping Using TROY Fonts Each character or symbol in a font set corresponds to a specific ASCII (American Standard Code for Information Interchange) number (e.g., the capital letter “A” = ASCII number 65). Pressing a key on your computer keyboard automatically generates the ASCII number (32 through 127) associated with the character or symbol displayed on the key.
Section 3 Using TROY Fonts Determining a Character Mapping To determine which key on your computer keyboard that a TROY character or symbol is “mapped” to, simply compare the ASCII number of the selected TROY character or symbol to the same ASCII number listed in the Standard ASCII Character Map (shown on the next page) to determine which keyboard key can be used to access the selected TROY character or symbol.
Section 3 Using TROY Fonts Standard ASCII Character Set (reference only) Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70433-001 Rev.
Section 3 TROY MICR E13B 12-Point Font Using TROY Fonts (ØQ(s1p12vØsØbØT (Troy E-13B) Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70433-001 Rev.
Section 3 TROY MICR CMC-7 12-Point Font Using TROY Fonts (ØQ(s1p12vØsØb1T (Troy CMC7) TROY Enhanced Convenience Amount Font (3Q(s1p vØsØb1ØT = desired point size (Troy ECF) Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70433-001 Rev.
Section 3 Using TROY Fonts NOTE: The TROY Enhanced Convenience Amount font can be used in place of the TROY Convenience Amount font in the legal amount field of the check. To write the cents amount on the check, type the capital letter that corresponds to the smaller cent characters shown in the example above (i.e., A=0, B=1, C=2). TROY Large Convenience Amount 18-Point Font (Troy LCF) (1Q(sØp5.Øh16.ØvØsØbØT TROY Small Convenience Amount 24-Point Font (Troy SCF) (2Q(sØp6.ØØh22.
Section 3 Using TROY Fonts TROY Security Font (Troy Security) (4Q(s1p vØsØbØT = desired point size TROY Security Font (Spanish) (Troy Security Spanish) (4Q(s1p vØsØb4T = desired point size NOTE: The TROY Security Spanish Font is included in the International Font Collection provided on the TROY Font DIMM Printer and Font DIMM Kit CD. Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70433-001 Rev.
Section 3 Using TROY Fonts TROY Reverse Helvetica Font (Troy Helvetica (Rev)) Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70433-001 Rev.
Section 3 TROY OCR-A (Troy OCR-A) Using TROY Fonts (ØO(s1p vØsØb1Ø4T = desired point size Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70433-001 Rev.
Section 3 Using TROY Fonts TROY OCR-A (continued) NOTE: This OCR font must be used at the designated point size to ensure optical readability. Size I – must use 12-point size (upper and lower case characters can be used) Size III – must use 16-point size (only upper case characters can be used) Size IV – must use 20-point size (only upper case characters can be used) Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70433-001 Rev.
Section 3 TROY OCR-B (Troy OCR-B) Using TROY Fonts (1O(s1p vØsØb11ØT = desired point size Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70433-001 Rev.
Section 3 Using TROY Fonts TROY OCR-B (continued) NOTE: This OCR font must be used at the designated point size to ensure optical readability. Size I – must use 10-point size (upper and lower case characters can be used) Size III – (not supported) Size IV – must use 16-point size (upper and lower case characters can be used) Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70433-001 Rev.
Section 3 TROY UPC-A Barcode Using TROY Fonts (8Y(s1p vØsØb246ØØT = desired height Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70433-001 Rev.
Section 3 TROY UPC-E Barcode Using TROY Fonts (8Y(s1p vØsØb2461ØT = desired height Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70433-001 Rev.
Section 3 TROY EAN-8 Barcode Using TROY Fonts (8Y(s1p vØsØb2462ØT = desired height Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70433-001 Rev.
Section 3 TROY EAN-13 Barcode Using TROY Fonts (8Y(s1p vØsØb2463ØT = desired height Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70433-001 Rev.
Section 3 TROY BC25 Barcode Using TROY Fonts (4Y(s1p vØsØb2464ØT = desired height Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70433-001 Rev.
Section 3 TROY BC39 Barcode Using TROY Fonts (ØY(s1p vØsØb2467ØT = desired height Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70433-001 Rev.
Section 3 TROY BC128 Barcode Using TROY Fonts (ØY(s1p vØsØb247ØØT = desired height Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70433-001 Rev.
Section 3 TROY POSTNET Using TROY Fonts (15Y(s1p vØsØb2477ØT = desired height Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70433-001 Rev.
Section 3 TROY POSTNET Reverse (optional) Using TROY Fonts (15Y(s1p vØs33b2477ØT = desired height Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70433-001 Rev.
Section 3 Using TROY Fonts International Convenience Amount Fonts In addition to the CMC-7 font used for International MICR applications, TROY provides the following Convenience Amount font sets in a variety of languages (see examples below). These fonts are provided only on the TROY Font DIMM Printer and Font DIMM Kit CD. These fonts can be easily downloaded into the printer’s memory using the TROY Printer Utility.
Section 3 International Convenience Amount Fonts (cont.) Using TROY Fonts British Small Convenience Amount Font (Troy SCF British) (2Q(sØp6h22.68vØsØb1T French Small Convenience Amount Font (Troy SCF French) (2Q(sØp6h22.68vØsØb2T Italian Small Convenience Amount Font (Troy SCF Italian) (2Q(sØp6h22.68vØsØb3T Spanish Small Convenience Amount Font (Troy SCF Spanish) (2Q(sØp6h22.
Section 3 Using TROY Fonts PCL Font Collection (cont.) Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70433-001 Rev.
Section 3 Using TROY Fonts PCL Font Collection (cont.) Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70433-001 Rev.
Section 3 Using TROY Fonts PCL Font Collection (cont.) Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70433-001 Rev.
Section 3 Using TROY Fonts PCL Font Collection (cont.) Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70433-001 Rev.
Section 3 Using TROY Fonts PCL Font Collection (cont.) Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70433-001 Rev.
Section 4 Troubleshooting by Symptom Troubleshooting The following troubleshooting table provides solutions to the most common MICR printing problems. Some of the messages may not apply to your TROY Security Printing Solution. Visually inspect your MICR documents using the TROY MICR Document Template where appropriate. NOTE: This table does not cover all of the ANSI and banking specifications that MICR-encoded documents must meet.
Section 4 Troubleshooting by Symptom (cont.) Troubleshooting 600 dpi MICR font not used in MICR line (an incorrect font such as Courier or Times Roman was used instead). MICR clear band has magnetically chargeable printing besides the MICR line on front or backside of document. No MICR font installed. Install the TROY Font DIMM and reprint the document. MICR mode disabled and an attempt was made to use a TROY MICR font. Consult your software dealer. Software error.
Section 4 Troubleshooting by Symptom (cont.) Troubleshooting MICR clear band has extra printing (such as toner splatter) besides the MICR line on front or backside of document. MICR line is skewed on document. Printer density setting is too dark. Use TROY MICR defaults. Printer fusing unit is contaminated. Refer to printer user’s manual for cleaning instructions. Faulty MICR toner cartridge. Try another TROY MICR toner cartridge. If cartridge is faulty, return to the dealer.
Section 4 Troubleshooting by Symptom (cont.) Troubleshooting MICR line not positioned correctly on the document (vertically and horizontally). Your MICR paper was cut or perforated inaccurately (paper is too short/long or narrow/wide). Measure your MICR paper and/or perforation lines to ensure your MICRencoded documents fall within ANSI specifications for document size. Ask your paper vendor for correctly sized MICR paper.
Section 4 Troubleshooting by Symptom (cont.) Troubleshooting MICR characters are too thick or too thin. Printer density setting is too dark or too light. Use TROY MICR defaults. Your MICR toner cartridge is nearly empty. TROY MICR toner cartridge should not be used if any print fading is visible across the document. Your MICR paper is out of specification so that toner does not adhere properly to the paper.
Section 4 Troubleshooting by Symptom (cont.) Troubleshooting MICR characters are broken, there are voids in characters or toner rubs off. Your MICR paper is out of specification so that toner does not adhere properly to the paper. Refer to the TROY MICR paper specifications and consult your paper vendor to ensure you have the correct paper (including correctly preprinted background areas). Also, check to ensure your paper has not altered due to environmental conditions during storage and handling.
Section 4 Troubleshooting by Symptom (cont.) Troubleshooting Your bank reports a high reject rate when processing your TROY MICRprinted documents. A Non-TROY MICR toner was used. Print test documents using TROY MICR toner or consult the non-TROY manufacturer for assistance. NOTE: This section covers conditions not addressed above. You should also investigate all of the items described above as possible causes of bank rejects as well as the other ANSI MICR specifications not covered in this table.
Section 4 Troubleshooting by Symptom (cont.) Troubleshooting MICR characters appear smeared after processing by a bank. A Non-TROY MICR toner was used. Print test documents using TROY MICR toner or consult the non-TROY manufacturer for assistance. Your MICR paper is out of specification so that toner does not adhere properly to the paper. Refer to TROY MICR paper specifications and consult your paper vendor to ensure you have the correct paper (including correctly preprinted background areas).
Section 4 Troubleshooting Software Uninstall Procedures In the event you wish to reinstall or permanently remove the TROY Security Printing Solution support files and utilities, use the following procedures to properly uninstall (remove) all TROY software from your computer. Uninstall the TROY Screen Fonts 1. Close all applications before uninstalling the TROY screen fonts. 2. From the Start menu, click on Settings, and then click on Control Panel. 3. Double-click on the Fonts folder icon.
Section 4 Uninstall the TROY Printer Utility Troubleshooting 1. Close all applications before uninstalling the TROY Printer Utility files. 2. From the START menu, click on Settings, and then click on Control Panel. 3. Click on Add/Remove Programs. 4. Locate the TROY Printer Utility from the listing. 5. Click on Add/Remove. 6. Follow the screen prompts. 7. Close all remaining open windows. The TROY Printer Utility files have been removed.
Appendix Installing the TROY Font DIMM Font DIMM Installation IMPORTANT: Ensure the printer power is switched OFF, and then disconnect the printer power cord from the printer. 1. Ensure the printer power is switched OFF. Never install or remove the DIMM when the printer power is ON. 2. Open the DIMM access door at the left side of the printer using your finger to press and unlatch the door (Figure 1). 3.
