Owner Manual

Error Code Possible Cause
Cooktop does not
work
• Cooktop controls are locked.
• Power outage.
• Make sure Lock mode is turned off.
• Check house lights to confirm power outage.
• Contact manufacturer.
Cooktop does not
heat up
• No cookware or improper cookware
placement on the cooking zone.
•
Incorrect cookware size for selected
cooking zone.
•
the cooking zone.
• Incorrect cooking zone detected
• No power to cooktop
• Make sure the cookware is centered on the
cooking zone, and the cookware is also of correct
Cookware page.
•
enough to cover the cooking zone.
•
centered on the cooking zone.
• Make sure the correct control is ON for the
cooking zone being used.
• See “Cooktop does not work” issue above.
Cooktop turns off
while cooking
• Internal cooktop heat sensor has
detected high temperatures inside
shut off.
• Liquid or objects placed around the
control panel.
• Make sure the cooktop vents are not blocked.
•
• The cooktop control panel may read liquids or
the cooktop to shut off. Clean up spills or remove
objects, then restart the unit.
The
fans keep
running for one
unit has been
switched off
•
The electronics are cooling down. • This is a normal occurrence.
11
• IGBT - Insulated Gate Bipolar Transistor • NTC - Negave Temperature Coefficient, to check the temperature of electronic
elements • NTC1 - To check the temperature of IGBT • NTC2 - To check the temperature of heang center