I N DE X TRUE RESIDENTIAL™ 15 INCH CLE AR ICE MACHINE MODEL S INSTALL ATION GUIDE AND USER’ S MANUAL
As a family-owned business, we believe in the importance of service, so we’ve always made sure that good help isn’t hard to find, whether that means providing design inspiration or product information. For 70 years, we’ve been pioneers in cold, but we’ve also been leaders in warm customer service and support. We hope that this guide offers you what you need for the True Residential products in your customers’ (or your own) homes.
Commercial refrigeration refined for the home, envied in the industry, and crafted—gorgeously—in America. AL 4.9.
CON T EN T S INSTAL L ATION CHECK LIST 1 15 INCH MODEL S 3 FE ATURES OF THE ICE MACHINE 6 OWNERSHIP 6 S AFE T Y PRECAUTIONS 6 PROPER DISP O S AL AND CFC DISP O S AL 7 WARNING & S AFE T Y L ABEL S 7 UNCR ATING 8 EL ECTRICAL SPECIFICATIONS 9 INSTAL L ATION SPECIFICATIONS 12-16 OV ERL AY PANEL INSTAL L ATION 17-18 INSTAL LING D O OR STOP 19 PLUMBING C ONNECTIONS 19 L E V ELING ICE MACHINE 2 0 WATER SUPPLY 2 0 DR AIN C ONNECTION 21 WATER FILTER 21 P O SITION THE UNIT 21 TRUE PRECISION C ONTROL OPER ATION AND T
INS TALL ATION CHECKLIS T Use this checklist during installation to ensure that no part of the process has been overlooked.
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1 5 INCH S TAINLESS S TEEL S TA I N L E S S S T E E L D O O R ( S S ) ICE MACHINE TUI-15-R/L-SS-B 1 5 INCH OVERL AY PANEL SOLID PANEL RE ADY D O OR (OP) ICE MACHINE TUI-15-R/L-OP-B 15 INCH ICE MAKER INSTALL GUIDE 3
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6-9 F E AT U R E S O F T H E I C E M A C H I N E OWNERSHIP SAFET Y PRECAUTIONS PROPER DISPOSAL AND CFC DISPOSAL WARNING & SAFET Y L ABEL S U N C R AT I N G E L EC T R I C A L S P EC I F I C AT I O N S 15 INCH ICE MAKER INSTALL GUIDE 5
FE ATURES OF THE TRUE™ ICE M ACHINE SAFE T Y PREC AUTIONS • Produces up to 70 pounds of ultra-clear gourmet ice cubes per day. • This ice machine must be properly installed and located in accordance with the installation instructions before it is used. • Stores 28 pounds of ice cubes. • Three-Character LED display tells you what your machine is doing. • Auto-clean sequence for walk-away cleaning simplicity. • Cleaning time remaining is shown on the display. • Drain pump standard on all models.
PROPER DISP OSAL OF THE OLD ICE M ACHINE WARNING & SAFE T Y L ABEL S CAUTION: Located on the back of the unit. Child entrapment and suffocation are not problems of the past. Junked or abandoned ice machines are still dangerous, even if they will sit for “just a few days.” If you are getting rid of your old ice machine, please follow the instructions below to help prevent accidents. WARNING: Located on the back of the unit. BEFORE YOU THROW AWAY YOUR OLD ICE MACHINE, TAKE OFF THE DOORS.
UNCR ATING Required Tools: • Cutting utensil (utility knife) • Hammer • Crowbar • Phillips screwdriver A. Remove staples securing cardboard box to the wooden skid. Then discard any outer packaging (cardboard, clear plastic). Cut off all strapping. B. IMPORTANT: Remove Styrofoam block before removing ice machine from pallet. C. Remove skid by carefully lifting the ice machine off and place skid aside. INSPECT FOR CONCEALED DAMAGE.
ELEC TRIC AL SPECIFIC ATIONS WA R NIN G : T HI S A P P L I A N C E MU S T B E P R O P E R LY G R O UND E D. D O N O T, UND E R A N Y CIR CUM S TA N C E S, CU T O R R EM O V E T HE T HIR D (G R O UND) P R O N G F R O M T HE P O W E R C O R D. F O R P E R S O N A L S A F E T Y, T HI S A P P L I A N C E MU S T B E P R O P E R LY G R O UN D E D. If the outlet is a standard two-prong outlet, it is your personal responsibility and obligation to have it replaced with the properly grounded three-prong wall outlet.
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12 - 21 I N S TA L L AT I O N S P EC I F I C AT I O N S O V E R L AY PA N E L I N S TA L L AT I O N I N S TA L L I N G D O O R S T O P PLUMBING CONNEC TIONS LEVELING ICE MACHINE W AT E R S U P P LY DR AIN CONNEC TION W AT E R F I LT E R 15 INCH ICE MAKER INSTALL GUIDE 11
1 5 INCH S TAINLESS S TEEL ICE MACHINE TUI-15-R/L-SS-B A B FRONT FRONT VIEW VIEW OF SIDE SIDE VIEW VIEW OF ICE MACHINE 30 ICE MACHINE 341/4" TOP VIEW TOP OF VIEW ICE MACHINE SURROUNDING CABINETRY 237/8" SURROUNDING CABINETRY 147/8" C 253/4" 377/8" 11/2" 161/4" 43/16" 311/16" Dimensions may vary by ± 1/8" 12 TRUE RESIDENTIAL LINE
INS TALL ATION SPECIFIC ATIONS - S TAINLESS SOLID DOOR ROUGH OPENING DEPTH 24" (min.) ROUGH OPENING WIDTH 9" SURROUNDING CABINETRY TOP VIEW OF UNIT BETWEEN CABINETRY Avoid running wires or plumbing in this area. SURROUNDING CABINETRY True’s Stainless Solid Door units are designed to be inserted into a cabinet opening or free standing. Below are recommended minimum dimensions for rough opening. 16" 111/2" FRONT VIEW OF CABINETRY OPENING 15"(min.
1 5 INCH OVERL AY PANEL ICE MACHINE TUI-15-R/L-OP-B 3/4" 147/8" FRONT VIEW OF ICE MACHINE C 237/8" 231/8" SIDE VIEW OF ICE MACHINE 293/4" 341/4" TOP VIEW OF ICE MACHINE SURROUNDING CABINETRY B SURROUNDING CABINETRY A 215/8" 11/2" 161/4" 41/8" *33/4" Dimensions may vary by ± 1/8" *Including 3/4" thick panel (provided by others) N O T E: UNI T I S SH O W N W I T H O P T I O N A L PA NE L / H A ND L E P R O V ID E D BY O T HE R S.
INS TALL ATION SPECIFIC ATIONS - SOLID PANEL RE ADY ROUGH OPENING DEPTH 24" (min.) ROUGH OPENING WIDTH 9" SURROUNDING CABINETRY TOP VIEW OF UNIT BETWEEN CABINETRY Avoid running wires or plumbing in this area. SURROUNDING CABINETRY True’s Solid Panel Ready Door units are designed to be inserted into a cabinet opening or free standing. Below are recommended minimum dimensions for rough opening. 16" 111/2" FRONT VIEW OF CABINETRY OPENING 15"(min.
INS TALL ATION SPECIFIC ATIONS - SOLID PANEL RE ADY CUS TOM PANEL INS TALL ATION 145/8" SOLID DOOR 7 5/16" 29/32" 29/32" 121/32" 71/2" 135/32" BACK VIEW OF SOLID OVERLAY PANEL PANEL BRACKETS (988675) MOUNT IN THESE TWO LOCATIONS TO HOLD BOTTOM OF OVERLAY PANEL 237/8" 3/4" 231/8" SOLID DOOR PANEL DIMENSIONS SIDE VIEW 341/4" 11/2" Door Panel Width 14 5/8" Door Panel Height 29 23/32" Door Panel Depth 3/4" max Door Panel Weight 10 lb. max.
OVERL AY PANEL INS TALL ATION Required Tools: • Phillips Screwdriver • 3/8" Wrench • 1/8" Drill Bit • Three (3) Screws #6 1 SEE PAGE 16 FOR OVERLAY PANEL DIMENSIONS BEFORE INSTALLING. FOR EASY OVERLAY INSTALLATION, ICE MACHINE DOOR REMOVAL IS REQUIRED. 1. Open front door and pull kickplate forward to remove. 2 2. To remove door, back out two bottom hinge screws with a 3/8" wrench. Secure door while removing screws. Remove two Phillips screws from the top hinge.
OVERL AY PANEL INS TALL ATION 7. Once all holes are pre-drilled, use the appropriate specified screws to secure the overlay panel onto the front of the ice machine door. Be sure to attach the bottom of the panel to the door using the brackets. 7 8. Reinstall all components in reverse order. Door gasket snaps back into place. Overlay panel and door stay aligned with each other while installing.
INS TALLING THE D OOR S TOP PLUMBING CONNEC TIONS All units are provided with an optional door stop. When installed, the door stop will restrict the door from opening past approximately 120º to prevent damage to surrounding cabinetry. To install the door stop, use the two screws provided and secure the bracket to the bottom of the door on the same side as the hinge. The ice machine must be installed with adequate clearance for water and drain connections at the rear of the unit.
LE VELING ICE M ACHINE WATER SUPPLY 1. S et unit in its final location. Be sure there is adequate ventilation in your room. Locate the water supply. 2. P roper leveling of your True unit is critical to operating success. Effective drainage and door operation will be affected by leveling. Adjust leg levelers on the front and back of the cabinet if needed to level the unit. 3. T he unit should be leveled from the top of the unit front to back and side to side with a level.
DR AIN CONNEC TION WATER FILTER The True Ice™ machine has a built-in drain pump that will pump water up to a drain point, such as a sink. The built-in water filter is designed to filter sediment, remove unpleasant taste and odor and inhibit scale. The life expectancy of the filter is twelve months for low scale water and six months if the water has a high level of scale. The ice machine monitors how long the filter has been in operation and will display “FLT” when the filter needs to be replaced.
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24 - 27 T R U E P R EC I S I O N C O N T R O L O P E R AT I O N A N D T R U E I C E™ M A C H I N E C O M P O N E N T S B E F O R E O P E R AT I N G POWER AND BIN LIGHT ICE MAKING SEQUENCE AND CUBE SIZE ADJUS TMENT B I N T H E R M O S TAT / I C E L E V E L A D J U S T M E N T S BREAKER RESET WAT E R Q U A L I T Y S E T T I N G 15 INCH ICE MAKER INSTALL GUIDE 23
TRUE PRECISION CONTROL™ OPER ATION 1 2 3 4 5 1. Power Button 2. Bin Light 3. Initiate Cleaning Sequence 4. Adjust Cube Size ADDITIONAL CONTROL FEATURES: 5. Display Press LIGHT to change bin light color. See instructions on page 30. CLEAN + LIGHT = Reset “FLT” (Filter Replacement Reminder). CLEAN + SIZE = Toggle between the “LSC” (Low Scale) and “HSC” (High Scale) settings for incoming water.
BEFORE OPER ATING ICE M AKING SEQUENCE To insure ice quality, please clean and sanitize this machine prior to first use. To ensure proper operation, follow the installation checklist at the front of this manual. Your True Ice™ machine will produce one batch of ice (24 cubes) roughly every 30 minutes.
P OWER CUBE SIZE ADJUS TMENT • Press the power button once to begin ice making operation. Press the button a second time to turn the ice machine off. Pressing the SIZE button repeatedly allows you to toggle between the available cubes sizes. • When unit is plugged in, the control board goes through a sequence of checks to verify all sensors are working properly. • The drain system is energized when power is supplied to the unit. It automatically turns on when it senses water in the drain tube.
BIN THERMOS TAT / ICE LE VEL AD JUS TMENT The bin thermostat senses when ice has reached the top of the bin and shuts the machine off. The thermostat is adjusted at the factory for room-temperature operation and normally will not require adjustment. To check the operation of the bin thermostat, hold three ice cubes in contact with the thermostat tube in the bin. The machine should stop making ice within five minutes. Display will read “FUL”. Then remove the ice cubes.
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30 - 39 GENERAL MAINTENANCE WAT E R S H U T T E R S , I C E C H U T E , A N D P U M P C L E A N - O U T C A P S P R AY B A R D I S A S S E M B LY W AT E R F I LT E R R E P L A C E M E N T A N D R E P L A C E M E N T P A R T S CONDENSER CLEANING S TA I N L E S S S T E E L C L E A N I N G I N S T R U C T I O N S DESCALING AND SANITIZING W I N T E R I Z I N G I N S T R U C T I O N S A N D R E S TA R T F R E Q U E N T LY A S K E D Q U E S T I O N S WARR ANT Y 15 INCH ICE MAKER INSTALL GUIDE 29
G ENER AL M AINTENANCE You are responsible for maintaining the ice machine in accordance with the instructions in this manual. Maintenance procedures are not covered by the warranty. 1. EXTERIOR CLEANING: Perform as needed. Follow the stainless steel cleaning instructions listed on page 34 to insure your machine always looks like new.
WATER SHU T TERS Water shutters prevent spraying water from escaping the evaporator compartment. Removing water shutters for cleaning: 1. Lift shutter shaft out of recesses on either end of shaft. 2. To reinstall, insert ends of shaft into recesses above either side of evaporator compartment opening. WATER SHUTTERS ICE CHU TE The ice chute is seated over the spray nozzles and allows ice to fall into the bin. It must be firmly positioned over the spray bar, with the front edge inside the water trough.
SPR AY BAR DISA SSEMBLY The spray bar is located in the water trough and supplies water to the individual ice making cups. Water from the pump sprays through the nozzles, located on the upper portion of the tubes. Removing spray bar for cleaning: 1. Grab spray bar with one hand and the water supply hose (located below spray bar) with the other hand. SPRAY BAR 2. Carefully pull the two apart. 3. To reinstall spray bar attach the water supply hose to the bottom of the spraybar assembly.
WATER FILTER REPL ACEMENT REPL ACEMENT PART S The built-in water filter is designed to filter sediment, remove unpleasant taste and odor and inhibit scale. The filter is shipped inside the ice machine and must be installed prior to running the ice machine. Install the filter by inserting it into the opening on the front of the machine and twisting it clockwise to lock it in place. True maintains a record of the serial number for your unit.
S TAINLE SS S TEEL CLE ANING INS TRUC TIONS C AU T ION : D O NO T U SE A N Y S T EEL WO O L , A BR A SI V E O R CHL O R INE B A SED P R O DUC T S T O D E SC A L E S TA INL E S S S T EEL SUR FA CE S. STAINLESS STEEL’S ENEMIES: There are three basic things which can break down your stainless steel’s passivity layer and allow corrosion to rear its ugly head. 1.
DE SC ALING AND SANITIZING Please follow the instructions below when descaling and sanitizing your machine. Hold the CLEAN button for three seconds to initiate the automatic descaling sequence. The descaling sequence begins by harvesting all the ice from the evaporator. Once the harvest is complete, the machine will beep and display “Add” indicating it is time to add cleaning chemicals to the unit. PERFORM THE FOLLOWING STEPS EVERY SIX MONTHS TO FULLY DESCALE OR SANITIZE YOUR MACHINE.
SANITIZING WINTERIZING INS TRUC TIONS 1. Mix 1.5 fluid ounces (3 tablespoons) of 5.25% hypochlorite solution (chlorine bleach) with 3 gallons of warm water. Use the following instructions to prepare your ice machine for storage or winterization: 2. Use 1/2 of the solution to sanitize the removed parts. Soak the parts in the solution. Do not rinse the parts after sanitizing. 3. Use the remaining solution to sanitize the interior surfaces of the machine and the bin. Do not rinse the sanitized areas. 4.
FREQUENTLY A SKED QUE S TIONS Q. WHY IS THE MACHINE RUNNING BUT NOT MAKING ANY ICE? A. T he machine will run but not make ice if there is no water supplied to the machine. Check to make sure the water is turned on and that the water filter is installed properly. Q. WHY DOES THE MACHINE SAY “FUL” BUT THE ICE BIN ISN’T FULL? A. T his is caused by an improperly adjusted thermostat. Adjust the thermostat as needed using the instructions on page 27. Q.
TRUE RE SIDENTIAL ICE M ACHINE WARR ANT Y LIMITED 30-DAY COSMETIC WARRANTY Stainless steel doors and handles are warranted to be free from defective materials and workmanship for a period of thirty (30) days from the date of original retail purchase. Any defects must be reported to the selling dealer within thirty (30) days from the date of original retail purchase. This limited warranty excludes any type of freight / concealed damage.
WARRANTY IS NOT TRANSFERABLE This warranty is not assignable and applies only in favor of the original purchaser / user to whom delivered. Any such assignment or transfer shall void the warranties herein made and shall void all warranties, express or implied, including any warranty or merchantability or fitness for a particular purpose.
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