Installation and User Manual

75
15 INCH & 24 INCH INSTALL GUIDE
Q. CAN I PUT 2 UNITS FLUSH AGAINST EACH OTHER WITHOUT SPACING?
A. Yes, usually. In typical climate controlled temperature/humidity conditions our units can be installed flush
against each other. However, if you place your units in a humid, non-climate controlled area, ½ to 1 inch of
spacing between the units will help prevent potential condensation buildup.
Q. DOES TRUE SELL THE WOOD DOORS ON OVERLAY?
A. No, for wood front doors, reach out to your cabinet maker and provide them with the overlay template
available on the right hand side of our document library:
http://www.true-residential.com/Support/Document-Library/
Q. DOES THE OVERLAY COME WITH THE HANDLE?
A. No, our handle can be ordered as an accessory, or any pull can be added to your overlay drawer.
Q. DO TRUE UNITS HAVE A ZERO CLEARANCE HINGE?
A. Yes. No spacing is needed on the either side of our unit. It can be placed flush with adjoining cabinetry and
still open fully.
Q. WHY DOESN’T THE WARRANTY COVER COMMERCIAL UNITS IN MY HOME?
A. Due to Department of Energy regulations on refrigerator energy use, we are not able to market and sell our
commercial units in homes. Providing a warranty to home users is included in this.
Q. WHAT IS THE DECIBEL RATING OF THE UNITS?
A. 42-47 db.
Q. HOW DO I CHANGE THE LIGHTING?
A. For models that include a color button, simply push the button until the desired color appears.
• For 15 inch models without a color button press + at the same time until your desired
color is reached.
• On 24 inch dual zone models press + .
Q. MY DISPLAY WAS READING “REF” WHAT DOES THAT MEAN?
A. The REF code is shown when the cabinet doesn’t reach the desired set temp in the allotted time. The
problem may be that the door was left open or very hot product was loaded into the unit. To reset the code,
simply power off, and power on the refrigerator. If the code returns, please contact True for service.
Q. I DON’T SEE A SERVICE COMPANY IN MY AREA, WHO CAN I CALL?
A. Please call True’s service line: 888.616.8783 or email us: [e-mail] to have us help find an
appropriate servicer for your cabinet.
Q. DOES MY REFRIGERATOR HAVE TO BE COVERED OUTDOORS?
A. No. All True undercounter are UL rated for outdoor use.
True units are able to be installed free standing. If left exposed to the elements throughout winter months, a
cover will help preserve the life and beauty of your True product.
Please note: The gaskets do not provide a water tight seal, so it is recommended that the unit is installed so
that the countertop of your outdoor kitchen covers the door or drawer gasket.
Q. WHAT SHOULD I DO IN THE WINTER? DO I HAVE TO BRING IT IN? HOW COLD CAN IT GET BEFORE IT’S A PROBLEM?
A. In regions with cold winters (consistently below 32ºF), True refrigerators should be turned to off, and
emptied of all contents. If exposed to the elements, covering your cooler will extend its life and beauty.