Manual

CHAPTER 7: ADDITIONAL INFORMATION
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TROUBLESHOOTING GUIDE (CONTINUED):
Malfunction
Possible Cause
Corrective Action
Heart rate is
displaying
erratically or not
displaying
Transmitter belt contacts are not
making good contact with the skin
Re-adjust the transmitter belt so that it is in full contact with
the skin
Contacts on the transmitter belt are
not moist
Moisten the contacts on the transmitter belt
Transmitter belt is not within 3 feet
(1 meter) of the heart rate receiver
Adjust your position on the belt so that you are within 3 foot
(1 meter) of the console
The battery inside the transmitter
belt is depleted
replace the transmitter belt with a compatible transmitter belt
Another user wearing a compatible
transmitter strap is within 3 foot (1
meter) of the unit
Move the units so that there is more space in-between units
Environmental interference from
high voltage power lines
Move the unit to another position within the room or move
the cause of the interference until heart rate reading are
stable. If the probable source of interference is plugged into
the same outlet move the suspect source to another outlet.
Environmental interference from
computers
Environmental interference from
motor driven appliances
Environmental interference from
cell or cordless phone
Environmental interference from
Wi-Fi router
Error Code
Definition
Possible Cause
Corrective Action
DC-1 Under Voltage
AC power to unit is lower
than requested
Using a voltmeter verify power at outlet.
Contact True Fitness Customer Service Department
DC-2
Voltage
Overload
AC power to unit is
higher than requested
Using a voltmeter verify power at outlet.
Contact True Fitness Customer Service Department
DC-3 Over Voltage
AC power to unit is
higher than requested
Using a voltmeter verify power at outlet.
Contact True Fitness Customer Service Department
DC-4
Current
Overload
Protection
Belt and deck may
require lubricant
See Chapter 5: Treadmill Lubrication
Belt and deck may be
worn excessively
Contact True Fitness Customer Service Department
DC-5 Over Current
AC power exceeds
maximum requirement
Using a voltmeter verify power at outlet.
Contact True Fitness Customer Service Department
DC-6 MCB Failure
Bus voltage could not be
set in 20 seconds
Contact True Fitness Customer Service Department
DC-7
Short Circuit
Protection
Cable assembly may be
damaged
Contact True Fitness Customer Service Department