Manual

TROUBLESHOOTING GUIDE (CONTINUED) :
Fault Code
Category
Description
Cause
Corrective Action
Fault SP01: Belt Under
Speed
Speed
Tread motor rpm is below
target rpm
High belt/deck
friction
Lubricate treadbelt
Contact dealer or
TRUE service
High belt tension
Check drive belt and
walking belt tension
Low Line Voltage
Contact dealer or
TRUE service
Dirty or misaligned
speed sensor
Fault SP02: Belt Over
Speed
Speed
Tread motor rpm is higher
than target rpm
High belt/deck
friction
Lubricate treadbelt
Contact dealer or
TRUE service
Line Voltage
Check AC line voltage
Dirty or misaligned
speed sensor
Contact dealer or
TRUE service
Fault SP03: Belt Over
Accel
Speed
Tread belt speed increasing
too quickly
User is holding belt
back
Do not try to stop belt
High belt/deck
friction
Lubricate treadbelt
Dirty or misaligned
speed sensor
Contact dealer or
TRUE service
Fault SP04: No Speed
Signal
Speed
Speed sensor is not
providing speed data
Dirty or misaligned
speed sensor
Contact dealer or
TRUE service
High belt/deck
friction
Lubricate treadbelt
Contact dealer or
TRUE service
Low Line Voltage
Check AC line voltage
Fault IN01: Incline
Stall
Incline
Incline not moving when
commanded
Console displays Fault
Calibration not saved.
Incline disabled.
Power cycle
Check cable
connections
Run incline calibration
Incline Potentiometer
value out of range
Contact dealer or
TRUE service
Fault IN02: Incline
Out of Range
Incline
Incline value is out of the
calibrated range - does not
occur during calibration
Console displays Fault
Calibration not saved.
Incline disabled.
Power cycle
Check cable
connections
Run incline calibration
Incline Potentiometer
value out of range
Contact dealer or
TRUE service
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