Manual
TROUBLESHOOTING GUIDE
(CONTINUED)
:
Fault Code
Category
Description
Cause
Corrective Action
Fault IN03: Incline
Run Fault
Incline
Incline moving when not
commanded
Console displays Fault
Calibration not saved.
Incline disabled.
Power cycle
Check cable
connections
Run incline calibration
Incline Potentiometer
value out of range
Contact dealer or
TRUE service
Fault IN04: Incline
Max/Min
Incline
Incline value is out of
expected operating range
- may indicate that it is
disconnected.
Console displays Fault
Calibration not saved.
Incline disabled.
Power cycle
Check cable
connections
Run incline calibration
Incline Potentiometer
value out of range
Contact dealer or
TRUE service
Fault D100: Motor
Controller Fault
DC MCB Motor Control Board Fault Motor Control Board
Power cycle
Contact dealer or
TRUE service
Fault D101: Lower Board
Communication Fault
DC MCB
Endex did not receive
communication from BB in
18 seconds
Loose cable
connection
Power cycle
Check cable
connections
Motor Control Board
Contact dealer or
TRUE service
Upper display/console
Fault D103: Motor
Controller Fault
DC MCB Low Incoming AC Voltage Low AC Line Voltage
Power cycle
Check AC line voltage
Fault D104: Motor
Controller Fault
DC MCB Motor Control Board Fault Motor Control Board
Power cycle
Contact dealer or
TRUE service
Fault D106: Motor
Controller Fault
DC MCB High Incoming AC Voltage
High AC line voltage
Check AC line voltage
Motor Control Board
Power cycle
Contact dealer or
TRUE service
High belt/deck
friction
Lubricate treadbelt
Fault D107: Motor
Over Current
DC MCB High Incoming AC Voltage High AC line voltage Check AC line voltage
Fault D108: Motor
Over Current
DC MCB High Incoming AC Voltage
High AC line voltage
Check AC line voltage
Motor Control Board
Power cycle
Contact dealer or
TRUE service
High belt/deck
friction
Lubricate treadbelt
Truefitness.com / 800.426.6570 / 636.272.7100
44