Owner's Manual

Cardio
950
CHAPTER 6: ADDITIONAL INFORMATION
True Fitness Technology • O’Fallon, MO • Phone: [phone] • Truetness.com
Page # 40 of 47
Malfunction Possible Cause Corrective Action
Heart rate is
displaying
erratically or
not displaying
Transmitter belt contacts are not making good contact
with the skin
Re-adjust the transmitter belt so that it is in full
contact with the skin
Contacts on the transmitter belt are not moist
Moisten the contacts on the transmitter belt
Transmitter belt is not within 3 feet (1 meter) of the
heart rate receiver
Adjust your position on the belt so that you
are within 3 feet (1 meter) of the console
e battery inside the transmitter belt is depleted
Replace the transmitter belt with a
compatible transmitter belt
Another user wearing a compatible transmitter strap is
within 3 foot (1 meter) of the unit
Move the units so that there is more space
in-between units
Environmental interference from high voltage
power lines
Move the unit to another position
within the room or move the cause of
the interference until heart rate reading
are stable. If the probable source of
interference is plugged into the same outlet
move the suspect source to another outlet.
Environmental interference from computers
Environmental interference from motor driven
appliances
Environmental interference from cell or cordless
phone
Environmental interference from Wi-Fi router
Fault Code Category Description Cause Corrective Action
Fault CN00: Corrupted
Console Conguration
Console
Corrupted brainboard
conguration - fails integrity
check
Corrupt soware
Power cycle
Re-congure console
Firmware and
soware versions are
not compatible
Re-install soware/
rmware
Contact dealer or TRUE
service
Fault CN01: Internal
Fault
Console
Math error - soware
Console Congure
Incorrectly
Power cycle
Re-congure console
Corrupt Soware
Re-install soware/
rmware
Contact dealer or TRUE
service
Fault CN02:
Invalid Console
Conguration
Console
e product conguration
data has failed validation
checks
(incline ranges make no
sense, etc.)
Console Congure
Incorrectly
Power cycle
Re-congure console
Incline Motor out of
range
Contact Dealer or TRUE
service
Loose Cable