Owner's Manual

Cardio
950
CHAPTER 7: WARRANTY INFORMATION
True Fitness Technology • O’Fallon, MO • Phone: [phone] • Truetness.com
Page # 45 of 47
All TRUE® Fitness products are distributed by TRUE and are
warranted to the original registered product purchaser and the
parts of the TRUE product (the “Product”) listed below, under
normal use and service, shall be free of manufacturing defects
in workmanship and materials only for the period of time
beginning from the original date of purchase set forth below:
Frame* Lifetime
Drive Motor 30 Years
Parts
Electrical
Wear Items
Cosmetics
10 Year
10 Year
6 Months
Labor
Parts
Motor
Cosmetics
1 Year
1 Year
6 months
Device Connectivity
Headphone Jack &
USB Port
90 Days Parts,
No Labor
NOTE: Warranty valid for USA and Canada only.
NOTE: Failure to register this product will result in no
servicing or authorization of parts to be shipped.
NOTE: Buying after-market products from a 3rd party will
result in voided warranty.
NOTE: This product is intended for Residential use. If this
product will not be used in this particular setting, please
contact TRUE as is warranty is void.
Frame
The frame is warranted for defects in material and
workmanship for as long as the original purchaser owns the
Product. The frame is warranted for labor and freight (for part
shipped from TRUE) for one year from date of purchase. * This
limited warranty on structural frame does not include paint or
coatings.
Parts
The treadmill electrical parts and wear items are warranted
for defects in material and workmanship for ten years with
one year labor war-ranty. This limited warranty does not cover
damage or equipment failure resulting from or caused by
improper assembly/installation, failure to follow instructions
and warnings in owner’s manual, accident, misuse, abuse,
unauthorized modication, or failure to provide reasonable
and necessary maintenance. This limited warranty will apply to
but may not be limited to the treadmill elevation motor, upper
control board, deck, running belt and drive belt. *TRUE Fitness
shall not warrant the performance of the heart rate system
on its products, as the heart rate system performance varies,
based on user’s physiology, age, method of use and other
factors. * This limited warranty shall not apply to Software
version upgrades.
Cosmetics
The treadmill cosmetic parts are warranted for defects in
material and workmanship for six months with labor warranty
to match the parts warranty period. This limited warranty
does not cover damage or equipment failure resulting from
or caused by improper assembly/installation, failure to follow
instructions and warnings in owner’s manual, accident,
misuse, abuse, unauthorized modication, or failure to provide
reasonable and necessary maintenance. This limited warranty
will apply to but may not be limited to paint/coatings, covers/
caps, badges, overlays, safety key and straddle covers.
Device Connectivity
Device Connectivity elements; headphone jackand USB Port
are warranted for defects in material and workmanship for 90
days with no labor warranty.
Labor
Labor is covered for a period of one year from the date of
purchase unless otherwise expressed within this limited
warranty as long as a TRUE authorized service provider
performs the service. Service that requires over 50 miles of
travel may be subject to additional charges. Reasonable and
necessary maintenance includes proper lubrication of the
running deck and tread belt area as specied in the owner’s
manual.
Claims Procedure
TRUE Limited Warranty service may be obtained by contacting
the authorized TRUE dealer from whom the Product was
purchased. If the dealer from whom the Product was
purchased is no longer an authorized TRUE dealer, then TRUE
Limited Warranty service may be obtained by contacting TRUE
directly at:
TRUE Fitness, Service Department
865 Ho Road, St. Louis, MO 63366
1-800-883-8783
Hours of operation 8:30am - 5:00 pm CST
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RESIDENTIAL LIMITED WARRANTY
950 TREADMILL