Alpha-4L Series Bar Code Printer Direct Thermal Portable type USER’S MANUAL WiFi +Bluetooth Version (For FCC) Alpha-4L-W, PR40-W, GR40-W, 4400-W, TSC-40-W, CN-40W, BP-40W Alpha-4L-D-W, PR40-D-W, GR40-D-W, 4400-D-W, TSC-40-D-W, CN-40LW, BP-40LW, Alpha-4L-W-R, PR40-W-R, GR40-W-R, 4400-W-R, TSC-40-W-R Alpha-4L-D-W-R, PR40-D-W-R, GR40-D-W-R, 4400-D-W-R, TSC-40-D-W-R WiFi +Bluetooth Version (For IC) Alpha-4L-D-W-R, PR40-D-W-R, GR40-D-W-R, 4400-D-W-R, TSC-40-D-W-R Bluetooth Version (For FCC) Alpha-4L, PR40, GR
Copyright Information ©2012 TSC Auto ID Technology Co., Ltd, The copyright in this manual, the software and firmware in the printer described therein are owned by TSC Auto ID Technology Co., Ltd, All rights reserved. CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold Condensed font is under license from the Monotype Corporation. Windows is a registered trademark of Microsoft Corporation. All other trademarks are the property of their respective owners.
Agency Compliance and Approvals Wichtige Sicherheits-Hinweise 1. Bitte lesen Sie diese Hinweis sorgfältig durch. 2. Heben Sie diese Anleitung fűr den späteren Gebrauch auf. 3. Vor jedem Reinigen ist das Gerät vom Stromentz zu trennen. Verwenden Sie keine Flüssig-oder Aerosolreiniger. Am besten eignet sich ein angefeuchtetes Tuch zur Reinigung. 4. Die Netzanschluß-Steckdose soll nahe dem Gerät angebracht und leicht zugänglich sein. 5. Das Gerät ist vor Feuchtigkeit zu schűtzen. 6.
Class B: FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Canada, Industry Canada (IC) Notices This Class B digital apparatus complies with Canadian ICES-003 and RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Radio Frequency (RF) Exposure Information The radiated output power of the Wireless Device is below the Industry Canada (IC) radio frequency exposure limits.
Contents 1. Introduction..................................................................................................................... 1 1.1 Product Introduction ................................................................................................. 1 1.2 Product Features ...................................................................................................... 2 1.2.1 Printer Standard Features .....................................................................................
5.3 Calibrating Media Sensor by Diagnostic Tool...................................................... 25 5.3.1 Auto Calibration ................................................................................................................ 25 5.4 Setting Wi-Fi by Diagnostic Tool (Optional) ....................................................... 26 5.5 Setting Bluetooth by Diagnostic Tool (Optional) ................................................ 27 6. Troubleshooting .....................................
1. Introduction 1.1 Product Introduction Thank you very much for purchasing TSC bar code printer. Enjoy TSC’s reputation for cost-efficient, high durability printers with the Alpha-4L economical receipt printer. The Alpha-4L is a comfortable, light-weight printer capable of working with any mobile receipt printing application where you need quick, simple receipts on demand.
1.2 Product Features 1.2.1 Printer Standard Features The printer offers the following standard features. Product standard feature Direct thermal printing Reflective sensor – Black mark sensor (position selectable – right/left/center position-factory adjustment , default – center position , black mark in back side) Transmissive sensor – Gap sensor Head open sensor Peeler sensor 2 operation buttons (On/off and feed) 3 LEDs for printer status, 3 LEDs for battery status USB 2.
1.2.2 Printer Optional Features The printer offers the following optional features. User option Product option feature 2” LCD (Liquid crystal display), 128 x 64 pixels resolution w/white LED backlight (with 4 buttons) WiFi 802.
1.4 Print Specifications Print Specifications Print head resolution (dots per inch/mm) Printing method Dot size (width x length) Print speed (inches per second) Max. print width Max. print length 203 dots/inch (8 dots/mm) Direct thermal 0.125 x 0.125 mm (1 mm = 8 dots) 2, 3, 4 ips selectable; Max. 4 ips 2,3 ips for peeler mode 4.09” (104 mm) 90” (2286 mm) 1.5 Media Specifications Media Specifications Media roll capacity Media core diameter Media type Media width Media thickness Media length Max. 2.
2. Operations Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton. § § § § § § One printer unit One DC 7.
2.2 Printer Overview 2.2.1 Front View 1 2 4 3 6 5 7 8 10 9 12 13 11 1. Power on/off button 2. Feed button 3. Printer status LED indicator 4. Battery status LED indicator 5. Media cover release button 6. Peel-off sensor 7. Print head 8. Transmissive sensor – Gap sensor 9. Media holder lock switch 10. Media holder 11. Media cover 12. Reflective sensor – Black mark sensor 13. Platen roller Note: * The media sensor position is selectable by factory adjustment.
2.2.2 Rear View 2 1 3 4 5 6 1. Li-ion battery 7 2. Belt chip 8 3. Battery open clasp 4. Hanger for shoulder strap 5. External label entrance chute 6. USB interface 7. MicroSD card socket 8. Power jack Note: * The interface picture is for reference only. Please refer to the product specification for the interface availability. * Recommended MicroSD card specification. SD card spec SD card capacity Approved SD card manufacturer V1.0, V1.1 MicroSD 128 MB Transcend, Panasonic V1.0, V1.
2.3 Operator control 2.3.
2.3.
3. Setup 3.1 Install Belt Clip and Battery Battery safety warning: DO NOT throw the battery in fire. DO NOT short circuit the contacts. DO NOT disassemble the battery. DO NOT throw the battery in municipal waste. The symbol of the crossed out wheeled bin indicates that the battery should not be placed in municipal waste.
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3.3 Communicate 3.3.1 Connecting with the Communication Cable * USB to USB Cable (Optional) Open the interface cover and connect the printer to the computer with USB cable. USB interface USB connector (Printer) USB connector (PC) 3.3.2 Connecting with Bluetooth (Optional) Default Name PIN Turn on the printer and make sure the Bluetooth of device is open. BT-SPP 0000 Note: Please refer to section 6.5 to change the name of default and PIN.
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4. Power-on Utilities There are three power-on utilities to set up and test printer hardware. These utilities are activated by pressing FEED button( ) then turning on the printer power simultaneously and release the button at different positions of LED indicator. Please follow the steps below for different power-on utilities. 1. Turn off the printer power switch. 2. Hold on the FEED button( 3. Release the button( ) then turn on the power switch.
n It will calibrate the black mark sensor sensitivity. n The LEDs will be changed as following order: (5 blinks) à (amber) à blinks) à (5 blinks) à (5 (solid green) 4.2 Self-test and Dump Mode Please follow the steps below. 1. Turn off the power switch. 2. Hold on the FEED button( ) then turn on the power switch. 3. Release the FEED button( ) when the indicator becomes and blinking.
n Self-test Printer will print the printer configuration after media sensor calibration. Self-test printout can be used to check if there is any dot damage on the heater element, printer configurations and available memory space.
Print head test pattern - 17 -
n Dump mode Printer will enter dump mode after printing printer configuration. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters. It allows users or engineers to verify and debug the program. Hex decimal data related to left ASCII Data column of ASCII data Note: 1. Dump mode requires 3” wide paper width. 2.
4.3 Printer Initialization Printer initialization is used to clear DRAM and restore printer settings to defaults. Printer initialization is activated by the following procedures. 1. Turn off the power switch. 2. Hold on the FEED button( ) then turn on the power switch. 3. Release the FEED button( ) when the indicator becomes and blinking. (Any green will do during the 5 blinks).
Offset 0 Serial Port Settings 9600 bps, none parity, 8 data bits, 1 stop bit Code Page 850 Country Code 001 Clear Flash Memory No IP Address DHCP - 20 -
5. Diagnostic Tool TSC’s Diagnostic Utility is an integrated tool incorporating features that enable you to explore a printer’s settings/status; change a printer’s settings; download graphics, fonts and firmware; create a printer bitmap font; and send additional commands to a printer. With the aid of this powerful tool, you can review printer status and settings in an instant, which makes it much easier to troubleshoot problems and other issues. 5.1 Start the Diagnostic Tool 1.
Features tab Interface Printer functions Printer setup Printer Status - 22 -
5.2 Printer Function 1. Select the PC interface connected with bar code printer. 2 The default interface setting is USB interface. If USB interface is connected with printer, no other settings need to be changed in the interface field. 1 2. Click the “Printer Function” button to setup. 3. The detail functions in the Printer Function Group are listed as below.
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5.3 Calibrating Media Sensor by Diagnostic Tool 5.3.1 Auto Calibration 1. Make sure the media is installed ready and media cover is closed. (Please refer to section 3.4) 2. Turn on the printer power switch. 3. Open Diagnostic tool and set interface. (The default setting is USB) 2 The default interface setting is USB interface. If USB interface is connected with printer, no other settings need to be changed in the interface field. 1 4. Click the “Calibrate Sensor” button. 5.
5.4 Setting Wi-Fi by Diagnostic Tool (Optional) 1. Make sure the media is installed ready and media cover is closed. (Please refer to section 3.4) 2. Turn on the printer power switch. 3. Open Diagnostic tool and set interface. (The default setting is USB) 2 The default interface setting is USB interface. If USB interface is connected with printer, no other settings need to be changed in the interface field. 4. 5. 6. 7. 1 Select “Wireless” tab and “Built-in wireless module” item.
5.5 Setting Bluetooth by Diagnostic Tool (Optional) 1. Make sure the media is installed ready and media cover is closed. (Please refer to section 3.4) 2. Turn on the printer power switch. 3. Open Diagnostic tool and set interface. (The default setting is USB) 2 The default interface setting is USB interface. If USB interface is connected with printer, no other settings need to be changed in the interface field. 4. 5. 6. 7. 1 Select “Wireless” tab and “Built-in wireless module” item.
6. Troubleshooting 6.1 Common Problems The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance. Problem Power indicator does not illuminate - The printer status from DiagTool shows “Head Open”. Possible Cause * The battery is not properly installed.
* Reload the supply. * Media is loaded incorrectly * Clean the print head. Poor Print Quality * Dust or adhesive accumulation on the print head. * Clean the platen roller. * Adjust the print density and print speed. * Print density is not set properly. * Printhead element is damaged. * Run printer self-test and check the print head test pattern if there is dot missing in the pattern. * Change proper media roll. Missing printing on the left or * Wrong label size setup.
7. Maintenance This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer. n Cotton swab n Lint-free cloth n Vacuum / Blower brush n 100% Ethanol or Isopropyl Alcohol 2. The cleaning process is described as following, Printer Part Method 1. Always turn off the printer before cleaning the print head. Interval Clean the print head when changing a new label roll 2. Allow the print head to cool for a minimum of one minute.
l l l Do not touch printer head by hand. If you touch it careless, please use ethanol to clean it. Please use 100% Ethenol or Isopropyl Alcohol. DO NOT use medical alcohol, which may damage the printer head. Regularly clean the print head and supply sensors once change a new ribbon to keep printer performance and extend printer life.
Revise History Date Content - 32 - Editor
TSC Auto ID Technology Co., Ltd. Corporate Headquarters 9F., No.95, Minquan Rd., Xindian Dist., New Taipei City 23141, Taiwan (R.O.C.) TEL: +886-2-2218-6789 FAX: +886-2-2218-5678 Web site: www.tscprinters.com E-mail: printer_sales@tscprinters.com tech_support@tscprinters.com Li Ze Plant No.35, Sec. 2, Ligong 1st Rd., Wujie Township, Yilan County 26841, Taiwan (R.O.C.
