- TTE Technology, Inc. CRT Television User Manual

Most problems you encounter with your TV can be corrected by consulting the following troubleshooting list.
Note for U.& customers: If you prefer, we can provide you with the name of an Authorized Service Representative who will visit
your home for a fee to install your electronic entertainment system and to instruct you in its operation. For details about this service,
call 1-888-206-3359. For additional assistance while using your RCA product, please visit www.rca.com/customersupport.
TV Problems
TV won't turn on
• Make sure the TVis [)lugged in.
• Checkthe wall receptacle (or extension cord] to make sure it is "live" by plugging in something else.
• Something might be wrong with your remote control. Pressthe POWERbutton on the front of the TV.If the TVturns on, check the remote
control.
• The Child Lock may beset. Go to page 28 for more information.
Buttons don't work
• The Child Lock may beset. Go to page 28 for more information.
TV turns off unexpectedly
• Sleeptimer might have been activated. Go to page22 for instructions.
• Off-Timer might have been activated. Go to page 20 for instructions.
• Electronic protection circuit may have been activated becauseof a power surge. If this happensfrequently, the voltage in your house may
be abnormally high or low.
Blank screen
• You may be on an inactive channel. Try another channel.
No sound, picture okay
• Maybe the sound is muted. Try pressingthe volume up button to restore sound.
• If using S-Video remember to also connect the component's left and right audio output jacks to the TV'sAUDIOjacks.
Can't select certain channel
• Channel may be blocked or not approved through Parental Controls.
• If using aVCR,check to make sure the TVNCRbutton on the VCRis in the correct mode (pressthe TV/VCRbutton on your VCR).
Noisy stereo reception
• Models 24V412T, 24V511T Only: May be a weak station. PressMTSon the remote and choose Mono (instructions on page 32).
No picture, no sound butTV is on
• Maybe the signal type is set wrong. Go to page 11for more instructions.
• You may havethe wrong video input channel selected. Go to the INPUTbutton description on page 9.
Sound okay, picture poor
• Cheekantenna connections. Make sure all of the cablesare firmly connected to the jacks.
• Try adjusting sharpnessto improve weak signals. Goto page16 for more instructions.
Black box appears on the screen
• Closedcaption might be on. CheekCCin the Preferences menu. Go to page21 for more instructions.
The Remote Control Doesn't Work
• Something might be between the remote and the remote sensoron the component. Make sure there is a clear path.
• Maybe batteries in the remote are weak,dead or installed incorrectly. Put new batteries in the remote.
Problems with Parental Controls
The rating limits don't work
• You must activate the settings. Go to the MAIN MENU (pressMENU on your remote), select Par.(Parental) Control in the Preferences
menu. Enteryour passwordand turn on Master Enable (Go to page27 for instructions).
I don't remember my password and I want to unlock theTV
• If you forget your passwordyou can reset it. Simultaneously pressthe VOL+on the remote and the CH+ button on the front of the TV.The
display will appear for you to enter your new password.
The Parental Controls won't let me watch a program even though it's not rated as violent.
• Maybe the movie was given a NR (Not Rated)status. Checkto seeif BLOCKNO RATINGis turned on in the Par.(Parental) Control menu.
Go to page 27 for more instructions.
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