User's Manual

© 2002 Tunstall Group Ltd. Telecom 4000 User Guide 17
Preventing false alarms
If the Fall Detector notices a jolt which might
have been a fall then it will make a beeping noise
and the small light on the front of the detector
will flash green. If this happens make sure that
your fall detector is in the upright position and
the flashing green light will stop.
If your Fall Detector remains at an angle for more than 15 seconds
following a jolt it will think that you have fallen. The flashing light on the
front will change from green to red, and it will send a signal to your Telecom
telling it to make an alarm call. To cancel this call you must walk to your
Telecom, wait five seconds, and then press the
Cancel key. If the alarm call has already reached
the response center computers then the Cancel
key will not cancel the call—this is a safety
feature. If you are unable to cancel the call then
do not worry—you should never rush to your
Telecom. The response center operator who
takes your call will be pleased to hear from you.
Making an alarm call
When you want to make an alarm call using your
Fall Detector just press the alarm button on the
front. When you press this alarm button the red
light will display for about three seconds to
indicate that it is sending a message to your
Telecom telling it to make an alarm call.
Low battery. If the red light flashes on and off when you press the alarm
button on the front of your Fall Detector then this means that the battery
inside it is running low and needs to be replaced. If you raise an alarm call to a
response center using a Fall Detector with a low battery the operator is
automatically informed about the low battery in your Fall Detector.