User's Manual

Witness protection and

domestic violence. If you are at risk,

because of domestic violence or

because you are due to give

evidence as a witness in a court

case, then Telecom can be

configured so that it raises alarm

calls without making any

announcements or noise. Whenever you press a button, pull an alarm cord or raise

an alarm in any other way, Telecom will quickly and silently make a call to your

response

center.

Monitoring services.

If needed, your

Telecom can be used to log the services

you receive. For example, if your response

center arranges for someone to check your

central heating boiler every six months,

then Telecom can pass this information on

to your response center. All the boiler

engineer has to do is enter a number into

your Telecom and a call will be made to

your response center. Telecom will not connect to an operator, but instead

will communicate directly with the computers at the response center, letting

them know which service you have received and

when it was completed.

Intruders.

Most intruder alarms make a lot

of noise, but do not summon help. Telecom will

make an alarm call, so that a relative or your

response center can send help. However,

Telecom can be configured so that it does not

announce that it is making the call in case the

intruder hears the announcement.