User's Manual

Response centers and personal

recipients. When an individual (a

personal recipient) receives an

alarm call your Telecom will

announce who is calling when the

telephone is answered. When

Te lecom connects to a response

center, however, it will send a series

of electronic tones that allow it to communicate directly with the response

center’s computers. The computers at the response center display your details

to the operator who answers your call. Even if you could not speak the

response center would know where to send help.

Disconnecting existing calls.

If an alarm call is raised then Telecom will

disconnect any outgoing call so that it can make the alarm call. Unlike previous

alarm equipment, Telecom can even disconnect some incoming calls in order

to make the alarm call. However, in order to do this reliably Telecom should

be the only telephone directly connected to the outside telephone line. Other

telephones must be connected through Telecom.

Reliability

What if I accidentally unplug Telecom from the power receptacle?

Telecom will alert

you to the problem by announcing that there is no power, although this

feature can be turned off if you live in a region when power outs in the

middle of the night are common. After a period

of time without power Telecom will also

telephone the response center and automatically

let the response center know that it is without

power. This time period can be set by an installer

to anywhere between one and four hours.

However, it is never precise—there is a random

element, and this is to stop every Telecom in a