User's Manual

When I press the large alarm button on top of Telecom it does not raise an alarm

1. Is Telecom plugged into the electrical power? Is the large red alarm

button lit up as it should be? If it is not then see the section above

on this topic.

2. Is your Telecom properly connected to the telephone line? Check

the connections between your Telecom and the telephone jack.

3. Is there a fault with the telephone jack? Try raising an alarm with

your Telecom plugged into a different telephone jack if one is

available.

4. If your Telecom is properly connected, is the telephone line faulty?

Pick up the handset of the telephone plugged into Telecom and

listen for a dial tone. If you cannot hear one there may be a fault on

the line.

5. Is the fault on the line inside your home or outside? Try disconnecting

all other telephones connected to the line and try raising an alarm

again.

Since connecting Telecom I cannot receive telephone calls

Disconnect all telephones with the exception of your Telecom 4000. Then

ask someone to call you. Your Telecom unit should ring and you will be able

to answer the call by pressing the green Cancel button on your Telecom.

If your Telecom rings when it is the only telephone connected to the

telephone line then this may be because one of your other telephones is

faulty. Alternatively, this may be because you have been connecting too many

telephones to your telephone line.

You should not connect more than four telephones to any one telephone

line. Telecom counts as one telephone. If you do, then your telephones may

not ring when someone calls. This maximum of four telephone devices

includes fax machines, computer modems and answering machines.