TM Owner’s Manual for the turbochef high h batch 2 rapid cook oven TM © 2009-2011 TurboChef Technologies, Inc.
model serial number installed by installation checked by service center name / number For service or information: wi thin no r th a me r ica ca l l Customer Service at 1-800-90turbo outsi d e no r th a me r ica ca l l +1-214-379-6000 or Your Authorized Distributor TM
The information contained in this manual is important for the proper installation, use, maintenance, and repair of this oven. Follow these procedures and instructions to ensure satisfactory baking results and years of trouble-free service. Errors – descriptive, typographic, or pictorial – are subject to correction. Specifications are subject to change without notice. Please carefully read this manual and retain it for future reference.
Table of Contents Important Safety Instructions General Safety Information Reducing Fire Risk Preventing Oven Damage Grounding Instructions Power Cord Replacement i i i ii ii ii Specifications and Installation Theory of Operation Certifications Dimensions Construction Electrical Specifications Installation Packaging Damaged Shipment Claims Lifting and Placing the Oven Double Stacking Ovens Built-in Installation Installation Near Open Heat Source Setup Ventilation Requirements Optional Installation Items O
Operating the Oven User Controls Cooking Additional Cooking Options Time Screen Done Screen Options Menu Enabling/Disabling the Edit Menu Erasing Oven Settings Enabling/Disabling the Write Card Function Enabling/Disabling the Time Screen Enabling/Disabling the Done Screen Demonstration Mode Programming Recipes Adjusting the Cook Cavity Temperature Modifying Recipes Ordering a Smart Card Loading a Menu from a Smart Card Saving a Menu to a Smart Card Checking the Recipe Counter 11 11 12 12 12 12 14 14 14 14
IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS WARNING: When operating this oven, strictly adhere to all safety precautions below, on page ii, and throughout this manual to reduce the risk of burns, electric shock, fire, injury, oven damage, or property damage. Improper installation, adjustment, alteration, service, or maintenance of this equipment can cause property damage, injury, or death.
ii IMPORTANT SAFETY INSTRUCTIONS Preventing Oven Damage ü Clean the oven daily (page 8). Failure to do so will adversely affect cooking performance and shorten the life of the oven. ü Once per month or more frequently depending on use, perform the deep cleaning procedure (pages 9-10). Failure to do so will adversely affect cooking performance and shorten the life of the oven. ü Clean the oven only with TurboChef Oven Cleaner. ü Operate the oven only when food is in the cook chamber.
SPECIFICATIONS AND INSTALLATION Specifications and Installation Theory of Operation Dimensions The TurboChef ® High h Batch 2 oven circulates impinged air at speeds of up to 60 mph to create high heat transfer rates and reduce cook time. The technology includes utilizing a variable speed blower, oscillating rack, and catalytic converter, resulting in minimal energy input, high food quality, and UL®certified ventless operation.
2 SPECIFICATIONS AND INSTALLATION Construction Exterior o Stainless steel front, top, back, and powder- coated sides o 4" (102 mm) matte black legs o Ergonomic, cool to touch powder-coated door handle Interior o 304 stainless steel interior o Water-tight construction o Removable bottom jetplate for cleaning o Custom jetplates for specific cooking results available Electrical Specifications United States o HHB (P/N: HHB-8603-1) Phase 1 Voltage* 208/240 VAC Frequency 50/60 Hz Current 24
SPECIFICATIONS AND INSTALLATION Installation Install or locate this appliance only in accordance with the instructions provided in this manual. Packaging All ovens are packaged in a double-wall corrugated box with integrated skids. TurboChef recommends retaining the packaging in good condition in case the oven is shipped from its original place of delivery. NOTE: be sure to remove all packaging and literature/accessories from inside the oven cavity before cooking.
4 SPECIFICATIONS AND INSTALLATION Double Stacking Ovens CAUTION: Do not attempt to transport stacked ovens on a cart. 5. Remove the screws from the top oven, as shown in Figure 3. 6. If desired, remove the legs from the top oven. Kit HHB-3229 includes both stacking brackets illustrated in Figure 3. NOTE: Ovens can be stacked either with legs attached or removed from the top oven. 1. Ensure the surface that will hold the stacked ovens can support the weight (314 lb. or 142 kg). 7.
SPECIFICATIONS AND INSTALLATION Built-In Installation TurboChef ovens are designed to be installed on a countertop or table. They are not intended for builtin or enclosed installation. Installation Near Open Heat Source When placing a TurboChef oven near an open heat source, strictly adhere to the following (Figure 5): “Built-in or enclosed installation” is defined as installing an oven in any structure that surrounds the oven by five sides (top/rear/base/side panels).
6 SPECIFICATIONS AND INSTALLATION Setup Once the oven is properly positioned on the counter: 1. Remove packing material from the cook cavity. 2. Install the oven rack by placing it over the support pins. 3. Plug the oven into a wall-mounted electrical receptacle. (See Electrical Specifications, page 2.) 4. The oven has been preprogrammed with factory settings and is ready to operate out of the box.
SPECIFICATIONS AND INSTALLATION NOTE: If using 18” (457 mm) cart, subtract 6” (152 mm) from all measurements. 45.4” (1153 mm) 39.2” (996 mm) 39.2” (996 mm) 66.8” (1697 mm) 62.8” (1595 mm) 49.4” (1255 mm) 24” (610 mm) 53.4” (1356 mm) 32” (813 mm) 32” (813 mm) 27.8” (706 mm) 26.625” (676 mm) f i g ur e 6 : 24” (610 mm) Oven Cart with Oven(s) Removing Jetplates The top and bottom jetplates ensure hot air is distributed evenly to maximize food quality.
8 OVEN MAINTENANCE Oven Maintenance The daily and deep cleaning procedures below will help the oven maintain top performance. Use only TurboChef Oven Cleaner; any other cleaner can damage and void the warranty on critical parts. To order TurboChef Oven Cleaner, Oven Guard, or a new filter, call 1-800-90TURBO, +1-214-379-6000, or your Authorized Distributor.
OVEN MAINTENANCE 1 Deep Cleaning TurboChef recommends deep-cleaning once per month or more frequently depending on oven use. 2 Step 1: Prepare the Oven o Ensure the oven is turned off – press the ON/OFF key. DO NOT attempt to clean the oven until the display reads “Ready to Clean.” WARNING: Possible injury can occur if the oven is not allowed to cool properly before cleaning. 3 4a 4b 5a Step 2: Remove the Oven Rack o Wash, rinse, sanitize, and dry the oven rack.
10 OVEN MAINTENANCE 6 Step 6: Clean the Cook Chamber. DO NOT spray Oven Cleaner directly on the back oven wall. Doing so may damage the oven. S pray Oven Cleaner to break up stubborn stains and allow it to penetrate for five minutes. o Scrub with a nylon scrub pad. o Clean the cook chamber thoroughly with a clean damp towel. o 7 Step 7: Dry the Cook Chamber. o Using a clean dry towel, thoroughly dry the cook chamber.
OPERATING THE OVEN Operating the Oven 5 6 2 1 2 4 3 7 f i g ur e 8: High h Batch 2 Keypad This section contains information on: o User controls o Cooking instructions o Additional cooking options o Programming recipes o Using the Options menu User Controls Refer to Figure 8. 1. Display 2. Soft keys (6) Press to select an option that is adjacent on the display. 3. Directional keys Press to navigate and to adjust incremental settings, where applicable. 4.
12 OPERATING THE OVEN Cooking Additional Cooking Options 1. Press the on/off key to turn the oven on. Time Screen Refer to Figure 11. If the time screen is enabled, the operator may adjust the cook time in 5-second increments before cooking. 2. The oven will start warming up. Once the oven is warm, it will beep and display “Ready to Cook.” 3. Carefully place food in the cook cavity. WARNING: The inside of the oven is hot. 4. Select a food group (Figure 9). 5. Select a food item (Figure 10).
OPERATING THE OVEN ENTER COOK TIME 02:00 START Press the “Start” soft key (bottom right) to start cooking. Use the up and down keys to adjust the cook time in 5-second increments. f i g ur e 1 1 : Time Screen DONE SAVE TIME Press the “Save Time” soft key to save a cook time that was adjusted from the Time Screen (Figure 11). f i g ur e 1 2 : Done Screen COOK MORE Press the “Cook More” soft key to cook an item longer.
14 OPERATING THE OVEN Options Menu Enabling/Disabling the Edit Menu Refer to Figure 13. Enabling the edit menu allows operators to modify the cook cavity temperature, group/item names, and recipe settings. By default, the edit menu is enabled.
OPERATING THE OVEN Enabling/Disabling the Time Screen Refer to Figure 15. Enabling the time screen allows the operator to adjust the total cook time before cooking. Enabling/Disabling Done Screen Refer to Figure 16. Enabling the done screen allows the operator to: Save an adjusted cook time o Cook an item longer o To enable/disable the time screen, press the “Time Screen” soft key from the options menu. By default, the done screen is enabled.
16 OPERATING THE OVEN Programming Recipes 6. Select the food group that contains the item to be modified (Figure 18). 7. Select the food item to be modified (Figure 19). 8. From the recipe edit screen (Figure 20): a. Press the left or right key to move from one field to another. The field selected to be modified will be bracketed. b. Press the top-left and top-right soft keys to move from one character to another. c.
OPERATING THE OVEN FROZEN PIZZA EDIT GROUP FRESH PIZZA APPETIZERS BAKING SANDWICH ROAST Step: 6 NOTE: Press the down key to view more food groups. In this example, pressing the top left soft key would access all food items in the “Frozen Pizza” group.
18 OPERATING THE OVEN Ordering a Smart Card To order a smart card, call 1-800-90TURBO, +1 214-379-6000, or your Authorized Distributor. Loading a Menu from a Smart Card CAUTION: Loading a menu from a smart card will overwrite all existing recipes programmed into the oven. To load a menu from a smart card: 1. Ensure the oven is cooling down or off. 2. Insert the smart card into the smart card reader. Orient the card as shown in Figure 21. 3. Press the bottom-left soft key. 4.
OPERATING THE OVEN LOADING . . . FROM CARD Step: 3 Step: 4 f i g ur e 2 2 : Loading from Smart Card SAVING . . . TO CARD Step: 4 Step: 5 f i g ur e 2 3 : Saving to Smart Card 1ST GROUP 1ST ITEM 2ND ITEM 3RD ITEM 4TH ITEM 5TH ITEM 6TH ITEM ZERO COUNTERS? Step: 1 24 18 55 37 5 6 PRESS ENTER At any point, the operator can zero out the counters for a given group.
20 TROUBLESHOOTING TIPS Troubleshooting Tips To help ensure troubleshooting accuracy and to minimize the time your oven is down, please follow the steps below regarding: o Recording the serial number o Recording error messages o Checking the fault log o Common issues and solutions Recording the Serial Number 1. Ensure the oven is cooling down or off. 2. Press and hold the right key for 1 second. Checking the Fault Log Before calling Customer Support, write down any faults the oven has logged.
TROUBLESHOOTING TIPS ISSUE Oven is not receiving power. POSSIBLE SOLUTION(S) o o o Oven is not warming up properly or F8 Fault Code is flashing on the display. o o o Oven is not cooking properly. o o o Fault Code – F2: Cook Temperature Low o o o o Fault Code – F6: EC Temp o o o Ensure the oven is plugged in. Verify the wall circuit breaker is on. Reset the breaker and then power up the oven.
22 NORTH AMERICA LIMITED WARRANTY North America Limited Warranty TurboChef High h Batch Oven - North America The TurboChef High h Batch 2 Oven limited warranty outlined below is activated upon shipment of your oven. Should you require additional assistance after reviewing the limited warranty outlined below, please call TurboChef Customer Service at 800.90TURBO or +1 214-379-6000. LIMITED WARRANTY TurboChef Technologies, Inc.
NORTH AMERICA LIMITED WARRANTY Modifications and Repair: Equipment that has been modified or altered by persons other than TurboChef or its service agents, or Equipment that has had non-approved devices or connection items attached thereto, is excluded from coverage under this limited warranty. Repair of the Equipment by anyone other than TurboChef or its authorized service agents will void all warranties on the Equipment.
24 NORTH AMERICA LIMITED WARRANTY DISCLAIMER OF DAMAGES TurboChef disclaims all incidental, special and consequential damages, including but not limited to loss of use, lost revenue or profits, or substitute use, suffered by you or any third party, whether arising in contract, tort (including negligence), or otherwise, resulting from any breach by TurboChef or its service agents of this limited warranty, or resulting from the manufacture, use, or defects, of or in the Equipment, even if TurboChef was appr
INTERNATIONAL LIMITED WARRANTY International Limited Warranty TurboChef High h Batch 2 Oven - International This limited warranty shall apply to the sales of all TurboChef High h Batch 2 ovens (the “Equipment”) manufactured by TurboChef Technologies, Inc. (“TurboChef”), and sold to purchasers outside of the United States, Canada, Puerto Rico, Central and South America by an Authorized Distributor of TurboChef International (the “Authorized Distributor”).
26 INTERNATIONAL LIMITED WARRANTY 2. Y ou provide the Authorized Distributor from whom You purchased the Equipment and/or TurboChef with all data and information reasonably requested by TurboChef, the Authorized Distributor or its authorized service agents in connection with Your warranty claim; 3. Y ou make the Equipment available to TurboChef, the Authorized Distributor or its authorized service agents; 4.
INTERNATIONAL LIMITED WARRANTY Charges for Service Not Covered by Limited Warranty: In the event that You request and receive repairs, replacement or service not covered by this limited warranty, You will be invoiced and must pay the Authorized Distributor or authorized service agent directly according to its normal scale of charges and business terms.
For service or information: wi thin no r th a me r ica ca l l Customer Service at 1-800-90turbo outsi d e no r th a me r ica ca l l +1 214-379-6000 or Your Authorized Distributor Global Operations TM Part Number: HHB-8326 / Revision C / July 2011 © 2009–2011 TurboChef Technologies, Inc. 4240 International Pkwy, Suite 105 Carrollton, Texas 75007 usa +1 214.379.6000 phone +1 214.379.6073 fa x Customer Service: 800.90 turbo www.turbochef.
