User’s Manual User’s Manual Page 1
User’s Manual Introduction Congratulations on Your Purchase! Your new DOCSIS Cable Modem will provide you with high-speed access to the Internet through your cable TV (CATV) network - access at a fraction of the time it takes traditional telephone modems. In addition, your service will be always connected. Those two features give you the information you want, when you want it ... and your telephone line is kept free.
User’s Manual Installation Read and Follow Instructions - You should read all the safety and operating instructions before operating the modem. Follow all operating instructions. Retain Instructions - You should save all the safety and operating instructions, for your future reference. Heed Warnings - Comply with all warnings on the products and in the operating instructions. Check Power Sources - Operate this product only from the type of power source indicated on the product's marking label.
User’s Manual Ground the Cable System - Be sure that the outside cable system is grounded, so as to provide some protection against voltage surges and built-up static charges. Section 810 of the National Electric Code, ANSI/NFPA No. 70-1984 (Section 54 of the Canadian Electrical Code, Part 1) provides information with respect to proper grounding of the cable system. Do not disconnect RF cable from your TurboComm Cable Modem while the power to your modem is on.
User’s Manual Require Safety Check - Upon completion of any service or repairs to this product, ask the service technician to perform safety checks recommended by TurboComm to determine that the product is in safe operating condition. Overview The modem provides you with high-speed data communications over the television cable network by following the widely accepted DOCSIS/MCNS standards being developed by the Multimedia Cable Network System (MCNS) consortium.
User’s Manual What is DOCSIS? Data Over Cable Service Interface Specifications. DOCSIS defines interface requirements for cable modems involved in high-speed data distribution over a cable television network. On November 17, 1997, Cable Television Laboratories, Inc. (Cable Labs) and its members established a formal path of certification for cable modem equipment suppliers to obtain an "interoperability seal" for their products based on the DOCSIS specification.
User’s Manual Getting Started What's in the Box? Make sure that you've received the following items. If any item is missing or damaged, contact your dealer immediately.
User’s Manual Diagnostics The TurboComm Cable Modem has five status LEDs for diagnostics. You can monitor the LEDs during installation and power on. Table 1 shows TurboComm Cable Modem status LEDs and identifies what each LED light means. This table will help you to diagnose problems.
User’s Manual Specifications The DOCSIS Cable Modem is DOCSIS/MCNS compliant. Receiver Physical Speed: 30 Mbps (64QAM) / 43 Mbps (256QAM) Symbol rate: 5.056941 Msym/sec (64QAM); 5.360537 Msym/sec (256QAM) Demodulation: 64QAM / 256QAM Bandwidth: 6 MHz Frequency range: 88 MHz to 860 MHz (edge-to-edge) in 62.
User’s Manual FCC Compliance This TurboComm DOCSIS Cable Modem has been tested and found to comply with the limits for a Class B personal computer and peripherals, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
User’s Manual Installing the Cable Modem The TurboComm DOCSIS Cable Modem is designed to be positioned vertically or horizontally. To avoid thermal problems, allow at least one inch spacing between the ventilation holes and any object to either side of the unit. It's best to have no obstructions on top of the unit. The top of the unit should be at least two inches from any obstruction. Connect the cable modem using the following steps, referring to the figure below. 1.
User’s Manual Consumer Cable Modem FAQ's What is a MCNS compliant cable modem? - A cable modem is a device that hooks up to your computer and instead of getting an internet connection through your telephone wire (or another system), you get a connection through your cable network (same place your cable TV connection comes from). The bandwidth is much bigger in your cable network and allows you to get information from the internet at much faster speeds.
User’s Manual - Tell them that your are interested in receiving the service and fill out our lead generator found on our web site to make them aware of the demand. If my cable operator offers the service, but not with the TurboComm Cable Modem, can I purchase the modem from you and use it with their service? - Unfortunately, the cable operator decides who their cable modem vendor is going to be and you have to go along with their decision.
