How to Guide
26 TurboLock TL111 PRO
Section 13
Warranty
13.1 Violation
The lock cannot be repaired or serviced within its warranty period if any of the following has occurred:
• The warranty has expired
• Damage occurred during or in relation to non-routine and/or unauthorized disassembly
• Failure to provide a valid proof of purchase when requesting service or repair
• Damage occurred as a result of natural disaster etc.
• Damage occurred due to unexpected factors or man-made reasons (including mis-operation, uid found in any openings, improper
insertion or pulling, hauling, bumping, improper voltage input and others)
13.2 Information
One Year Limited Hardware Warranty
Your TurboLock TL111 Lock (“Product”) includes a One-Year Limited Hardware Warranty (“Warranty”). The Warranty covers product
defects in materials and workmanship under normal use. This Warranty is limited to residents of the United States and Canada only
and is available only to original purchasers. This Warranty gives you specic legal rights and you may also have other rights which
vary from state to state.
This Warranty starts on the date of your purchase and lasts for one year (the “Warranty Period”). The Warranty Period is not
extended if the Product is repaired or replaced. We may change the availability of this limited warranty at our discretion, but any
changes will not be retroactive.
Warranty services are provided by TurboLock Warranty Pro (“WP”). If a hardware defect arises and a valid claim is received within
the Warranty Period, at its option and to the extent permitted by law, WP will: (1) repair the hardware defect by using new or
refurbished parts that are equivalent to new in performance and reliability; or (2) exchange the Product with a product that is new or
refurbished which is substantially equivalent to the original product. This Warranty is for one replacement only of like-items and does