MODEL NO: INF50W-3D INF60W-3D IMPORTANT READ ALL INSTRUCTIONS BEFORE USING YOUR ELECTRIC FIREPLACE. FAILURE TO FOLLOW INSTRUCTIONS MAY LEAD TO DAMAGE TO THE MACHINE OR PERSONAL INJURY. KEEP THIS USER MANUAL FOR FUTURE REFERENCE.
Contents Tips for First-Time Use ........................................................................... 01 Safety Instructions.................................................................................. 01 Specifications .......................................................................................... 02 Parts List .................................................................................................. 03 Dimensions ..............................................................
Contents Cleaning & Maintenance ........................................................................ 24 Troubleshooting ...................................................................................... 25 Warranty Information .............................................................................. 26 Warranty Registration.............................................................................
Tip for First-Time Use When using this fireplace for the first time, or after a long period of storage, let the fireplace run for at least 15 minutes with the thermostat set at the maximum heat level to remove the "new product" smell. This smell is because the fireplace absorbs moisture, creating an odor similar to that of old leather. It will go away after a few minutes of use. Safety Instructions Please read the following instructions before attempting to assemble, operate, or install this product.
Overheating Protection • This heater has an overheating protection cutoff that switches the appliance off automatically if it overheats. • Obstruction of the front grill may result in overheating. If this occurs, please disconnect the heater from the power socket and allow it to cool for 10-15 minutes before powering it on again. • Should problems persist, please contact TURBRO customer service team via support@turbro.com. Specifications Power Supply 110-120V / 60Hz Rated Current 12.
Parts List A B C D E F G H Part Description Quantity Part Description Quantity A Firefox 1 E Mounting Bracket A 1 B Glass Panel 1 F Mounting Bracket B 1 C Remote Control 1 G Acrylic Crystals 1 D Ember Bed Strip 1 H Logs 1 Hardware Contents AA BB Part CC Description Quantity AA Wall Anchor 4 BB Large Screw 6 CC Small Screw 12 03
Dimensions TURBRO INF50W-3D Dimensions Top view Front view Side view TURBRO INF60W-3D Dimensions Top view Front view Side view 04
WARNINGS • Due to high temperatures, keep the fireplace out of high-traffic locations. • Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3ft (0.9m) away from the front of the fireplace. • Never install the fireplace where it may fall into a bathtub or other body of water. • Prevent contact with loose insulation. Do not install the fireplace against a vapor barrier or exposed insulation. • Do not expose the fireplace to the elements (rain, etc).
Wiring This fireplace can either be plugged into a grounded 3-prong outlet or a hard wire connection. This product is equipped with a 3-pin polarized plug. Connect to properly grounded outlets only. This unit is for use on 120 volts outlets only. For your safety, please always plug the unit into a wall outlet/receptacle. An extension cord or power tap (outlet/power strip) should never be used with this device.
3. Use pliers to take the wire clip off and remove the power cord. 4. Insert the White wire to the designated N Terminal and tighten the screw. Insert the Green or bare copper wire to the designated G Terminal and tighten the screw. Insert the Black wire to the designated L Terminal and tighten the screw. BLACK/NOIR (L) BLACK/NOIR (L) GREEN/VERT (G) GREEN/VERT (G) WHITE/BLANC (N) WHITE/BLANC (N) 5. Reinstall the junction box back. 6. Save the power cord.
Testing Testing the Fireplace Prior to Installation NOTE: Do not install the glass panel when testing. • Before installing the fireplace, test the fireplace to make sure that it operates properly. • Plug fireplace into approved outlet and power on the fireplace. Once fireplace is tested, continue with the installation. • If you have any problems, please contact technical support support@turbro.com.
Mantel Mantel 8" (203mm) 8" (203mm) 0" Wall 6" (152mm) 6" (152mm) Floor Floor Side View (Wall Mount ) Side View (recessed into a wall) NOTE: • Before installing the fireplace, please plug fireplace into approved outlet and power on, test the fireplace to make sure that it operates properly. • Do not install the glass panel when testing. • If you have any problems about installation, please contact support team at support@turbro.com. A.
C B A Model Length A Height B Depth C INF50W-3D 47-19/20” / 1218mm 16-1/4” / 413mm 4-1/2” / 114mm INF60W-3D 57-19/20” / 1472mm 16-1/4” / 413mm 4-1/2” / 114mm 3. Fix the Mounting Brackets on both sides of the firebox using 6 Small Bolts (CC) as shown. E F A Note: The hook hole of the Mounting Bracket does on the front of the fireplace.
4. Insert the Firebox into the opening and adjust the position of the unit until it is centered and level. 5. Attach the Firebox with 4 Large Screws (BB), on the side wood studs with an electric drill.
6. Insert the Ember Bed Strip (D) into the base of the Firebox (A). Depending on your preference, place Acrylic Crystals (G) / Log (H) on the Carbon Bed Strip (D). G D H 7. Installing the Glass Panel. NOTE: This glass front is heavy. It is recommended that two people perform the assembly at this step to prevent damage. • Carefully set both hooks of the front glass panel in the firebox.
• Secure the glass front (B) by fastening 4 Small Screw (CC) and complete the installation. Your fireplace is now ready for use! B.Wall-mounted installation 1. To mount the item to the wall, refer to the mounted size of the model below and mark the mounting position on the wall. Using a 1/4-inch electric drill bit (not included), drill a pilot hole at each of the marked corners.
2. Fix the Mounting Brackets at both sides of firebox by 6 Small Screws (CC) as shown. F E A Note: The hook hole of the Mounting Bracket is on the back. WALL 3. Insert Wall Anchors (AA) to drilled holes, then insert Large Screws (BB) into the Wall Anchor (AA) with an electric drill or screwdriver. Note: Wall Anchors (AA) are not required if you are installing the fireplace directly to studs. It is recommended to install the mounting brackets to at least one stud if possible.
4. Lift the Firebox(A) and hang the Firebox on to the wall with the Large Screws (BB). (It’s recommended that two people lift the firebox to prevent injury or damage) BB E A 5. Insert the Ember Bed Strip (D) into the base of the Firebox (A). Depending on your preference, place Acrylic Crystals (G) / Log (H) on the Carbon Bed Strip (D).
6. Installing the Glass Panel. NOTE: This glass front is heavy. It is recommended 2 people to fulfill the assembly at this step to prevent damage. • Carefully set both hooks of the front glass panel in the firebox. NOTE: Make sure the glass is properly installed according to the direction and steps below, and fully attached to the firebox so that the control panel can work properly. • Secure the glass front (B) by fastening 4 Small Screw (CC) and complete the installation.
Operation Control Panel Operation The Control Panel is located in the lower right corner of the fireplace. The function icon lights will turn off after 20 seconds of no operation. Please touch the control panel to wake it up again before using the control panel. Crackling Sound Display Screen REC Flame Speed Heater Flame Ember Bed Power Power Button • Turn the appliance ON/ OFF. Flame Button • Press the Flame Button to active the Flame Color mode.
• Press and hold the Flame Button for 3s and enter the Flame Brightness mode. The Flame Button will flash. Press again to cycle through different brightness settings of the flame. See the table below for more detailed information. Display Value Brightness b5 Level 5 b4 Level 4 b3 Level 3 b2 Level 2 b1 Level 1 • No operation within 10 seconds to exit the Flame Brightness mode. Ember Bed Button • Press to active the Ember Bed Color mode.
Flame Speed Button This option is invalid on the Flame OFF state. • Press to active the Flame Speed mode. • Press again to cycle through different speed of the flame. See the table below for more detailed information. Display Value Speed S1 Level 1 S2 Level 2 S3 Level 3 S4 Level 4 S5 Level 5 Heater Button • Press to active the Heater function. • Press again to cycle through different temperature of the heater. See the table for more detailed information.
Crackling Sound Button This option is invalid on Flame OFF state. • Press to active the Flame Speed mode. • Press again to cycle through different level of the crackling sound. See the table for more detailed information. Display Value Sound 3 2 1 OFF OFF Child Lock Mode • Press and hold the Ember Bed Button + Crackling Sound Button for 5 seconds to active the Child Lock function.
Power Button • Turn the appliance ON/ OFF. Flame Button • Press the Flame Button to turn the Flame LED ON/OFF. • Press Up and Down button to choose the flame color. Ember Bed Button • Press the Ember Bed Button to turn the Ember Bed LED ON/OFF. • Press Up and Down button to choose the ember bed color. Heater Button • Press the Heater Button to turn the Heater ON/OFF. • Press Up and Down button to choose the temperature of the heater.
Child Lock • Press the Child Lock Button to turn the Child Lock function ON/OFF. Note: On the child lock mode, you can turn the appliance OFF by the remote control, and the other keys of the remote control do not work. Flame Speed It is invalid on Flame OFF state. • Press to active the flame speed mode. • Press Up and Down button to choose the flame speed. Up Button / Down Button • Press the Up and Down Button to choose the corresponding setting. • The default mode is to adjust the flame color.
FCC Warning 15.19 Labeling requirements. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. 15.21 Information to user. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. 15.
Cleaning & Maintenance • Always turn the fireplace OFF and unplug the power cord from the outlet before cleaning, performing maintenance, or moving the fireplace. Failure to do so could result in electric shock, fire, or personal injury. Metal: • Buff using a soft cloth, slightly dampened with a citrus oil-based product. • Do not use brass polish or household cleaners as these products will damage the metal trim. Glass: • Use a good quality cleaner sprayed onto the cloth or towel.
Troubleshooting Customer Support: support@turbro.com Problem Possible Cause(s) Corrective Action The fireplace is not plugged in. Make sure the fireplace is plugged into a standard 120V outlet. A circuit breaker is tripped or a fuse is blown. Check additional appliances on the circuit. Ideally, the �fireplace should be on a dedicated 15-amp circuit. The vents are dirty or clogged. Unplug the unit. Clear the vent area of dust and debris.
Warranty Information TURBRO provides a 1-year limited warranty for TURBRO Heater, from the date of purchase, subject to the following conditions and limitations outlined below. WHAT IS COVERED? • This warranty is limited to the repair or replacement of part(s) proved to be defective in material or workmanship, after said defect is confirmed by the manufacturer's inspection.